Royal Kia
Tucson, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Jesus did an excellent job, excellent customer service, the process was very fast, easy and well explained. Highly recommend the process was very fast, easy and well explained. Highly recommend More
Nicest and most professional sales person I ever met. Old lady here and I leased many cars before. This was by far the best leasing experience I have had. Everyone was super nice and Beau was the best Old lady here and I leased many cars before. This was by far the best leasing experience I have had. Everyone was super nice and Beau was the best More
I am extremely disappointed with the after-sale experience at this dealership. On the same day I purchased my brand-new vehicle, the dealership's car wash damaged the paint. I was told the damage experience at this dealership. On the same day I purchased my brand-new vehicle, the dealership's car wash damaged the paint. I was told the damage would be corrected, so I returned the vehicle to the dealership as requested. The problem now is the complete lack of a clear timeline and communication. I dropped the vehicle off expecting the promised paint correction to be handled, but I have repeatedly had to ask for updates myself. I have been told “later today,” “tomorrow,” and “possibly this evening,” without anyone being able to give me a firm answer about when the vehicle will actually be worked on or completed. At this point, my new vehicle has been sitting there for two full days, and I still do not have a clear explanation of the repair status or a reliable completion time. I should not have to repeatedly text the dealership just to find out what is happening with my own vehicle. This is especially frustrating because this is not damage I brought to the dealership for an unrelated repair. The dealership's own car wash damaged the paint on the day I bought the vehicle, and I returned it specifically so the dealership could correct that damage. I understand that repairs can take time. What I do not understand is accepting my vehicle without having a clear plan for when the work will be performed and then repeatedly giving me vague, changing estimates. Buying a brand-new vehicle should not result in having its paint damaged on day one and then spending days trying to get straightforward information about when the dealership will correct its own mistake. I expect clear communication, accountability, and a definite update on the status of my vehicle and when it will be ready More
Dealership was very clean, everyone was really nice. Will was a great help and one of the best car salesman I've worked with! Will was a great help and one of the best car salesman I've worked with! More
Ethan was kind patient and friendly. He explained everything clearly and I felt he was honest with me. He explained everything clearly and I felt he was honest with me. More
Muchas gracias, no podía haber escogido mejor. Son la mejor compañía y el mejor personal. Gracias gracias me encantó hacer un gran trato con ustedes. Gracias por la confianza son los mejores Son la mejor compañía y el mejor personal. Gracias gracias me encantó hacer un gran trato con ustedes. Gracias por la confianza son los mejores More
Davis was very knowledgeable. He was patient, answered all my questions, he did a phenomenal job selling his vehicle and Kia. He was patient, answered all my questions, he did a phenomenal job selling his vehicle and Kia. More
Really happy with my experience. Matt was cool, helpful, and made buying my car stress-free! Matt was cool, helpful, and made buying my car stress-free! More
Greeting me with KARE great customer serving great information very kind very polite. I would definitely buy again. information very kind very polite. I would definitely buy again. More
This was the best car buying process I’ve ever been through. William was so helpful. He answered all my questions & instead of feeling rushed to make a decision he really helped find the right vehicle through. William was so helpful. He answered all my questions & instead of feeling rushed to make a decision he really helped find the right vehicle for me & my family. More


























