Royal Kia

Great car buying experience Stopped in to look at new Kia Niro. The staff was very patient as we test drove several different trim levels of Niros and figured the best car for ou Stopped in to look at new Kia Niro. The staff was very patient as we test drove several different trim levels of Niros and figured the best car for our budget. More

Car buying made easy Lindsay and Scott at Royal Kia made our car buying experience easy. Royal Kia has no haggle pricing and staff don’t work on commission. The pressure i Lindsay and Scott at Royal Kia made our car buying experience easy. Royal Kia has no haggle pricing and staff don’t work on commission. The pressure is low, they just want the buyer to be happy. Great job, guys! More

Amazing First-Time Experience I worked with Melissa Shelley and this was my first time ever stepping into a car dealership. The experience was amazing and I felt at ease throughout I worked with Melissa Shelley and this was my first time ever stepping into a car dealership. The experience was amazing and I felt at ease throughout the entire process, and Melissa worked with my to ensure everything was taken care off. I wound up leasing a 2018 Kia Niro, and couldn’t be happier with my decision. Wouldn’t have gone anywhere else, and I am beyond grateful for Melissa and the positive experience and service she provided. I will definitely be returning to Royal Kia in the future! More

Dream come true! Since I was old enough to walk and talk I dreamed of owning a convertible Chevy Camaro. I had contacted Melissa Shelley expressing my interest in thi Since I was old enough to walk and talk I dreamed of owning a convertible Chevy Camaro. I had contacted Melissa Shelley expressing my interest in this type of vehicle. She listened to my request and kept checking vehicle inventory. Last Friday she called me with the news, she found my dream car!! I have bought cars in the past and I wasn’t looking forward to the back and forth money figure game. However, Melissa was different. She was very detailed and honest about what to expect. She went over every detail of the vehicle, and my options, including payment terms and warranties. This is my first car buying experience that I was 100% comfortable with from the beginning to the end. Melissa is truly an asset to Royal. I couldn’t ask for a better experience. I will highly recommend her to anyone looking for their own dream come true! Thank you Melissa Shelley and the whole Royal team!! More

Record time From the time I sat down and said, "I'm meeting a friend in an hour and before that I want to buy a car," Tom was the height of professionalism, putti From the time I sat down and said, "I'm meeting a friend in an hour and before that I want to buy a car," Tom was the height of professionalism, putting me in the car I needed and wanted in record time. He also took our 24 year old Volvo in trade--what could be better? Would always recommend this sales person and this dealership. More

Sean was AMAZING! The buying experience with Royal was a complete 180 from what I expected. My husband and I toured the lot with the in-laws to find a car for them; Sea The buying experience with Royal was a complete 180 from what I expected. My husband and I toured the lot with the in-laws to find a car for them; Sean happened to help us. We found him extremely knowledgeable, while lacking the typical pushiness of a car salesman. I took his contact information and for the next few weeks I filled his inbox with any and all concerns/questions I had, to which he provided informative answers to. After a few weeks, Sean helped my husband and I find a beautiful 2018 Kia Optima LX! Thank you again, Sean! More

Easy car buying experience Royal Kia had a truck that I was interested in so I contacted salesperson Melissa Shelley to inquire if the truck was still available. Melissa has ove Royal Kia had a truck that I was interested in so I contacted salesperson Melissa Shelley to inquire if the truck was still available. Melissa has over 100 positive reviews on Cars.com so that's why I chose to work with her. The truck had some scratches on the side that needed to be removed so I worked with Mellissa and Scott to see what they could do. Both Melissa and Scott said that wouldn't be a problem and they sent the truck to their detailer. The scratches were removed to my satisfaction. Working with Melissa was a painless process and I had a plesant car buying experience. Thanks you Melissa and Scott. More

Dave takes great care of his customers This review is long overdue. We bought our car from Royal Kia years ago and the experience was as pleasurable as a car purchase could be. But truly, w This review is long overdue. We bought our car from Royal Kia years ago and the experience was as pleasurable as a car purchase could be. But truly, what sets this dealership apart is it’s service department; in particular, Dave Loper. He has been our primary contact for all our service needs and has been absolutely fabulous. As a woman, I always worry I am being taken advantage of when I take my car to a mechanic, given how little I know about cars. But Dave is honest, straight-forward and always sensitive to budgets. After four years of owning our vehicle, we put Dave to the true test when our transmission went. He had all the paperwork in place and was able to demonstrate we did all the necessary maintenance to keep up with the warantee requirements and worked with the warantee company to make sure the transmission was covered under Royals Kia’s lifetime warantee. I’ll likely buy from Royal Kia again, and it will be in large part due to Dave’s awesome customer service. Thanks Dave! -Raquel More

Enjoyable, stress free experience. I appreciate the fact that they take the stress away from buying a new or used car. No high pressure, which I like. Our salesperson Sean was very nice I appreciate the fact that they take the stress away from buying a new or used car. No high pressure, which I like. Our salesperson Sean was very nice and knowledgeable about the vehicle, and explained how different things worked when we took it out for a test drive. Let us take it home for the weekend. After we bought the car, he took the time to help set up our phones with the blue tooth, and the different instrument panel settings. More

Another KIA! Was in for service on my Optima and killing time....went home with a new Stinger! They were able to give me a great trade value so I was able to upgra Was in for service on my Optima and killing time....went home with a new Stinger! They were able to give me a great trade value so I was able to upgrade to a new car. Repeat customer and recommend to everyone. More