Royal Kia

Garrett Provides GREAT Service!! Garrett was GREAT! to work with. I have to admit going into this car buying thing was a bit nerve wrecking from past experiences... BUT at ROYAL KIA t Garrett was GREAT! to work with. I have to admit going into this car buying thing was a bit nerve wrecking from past experiences... BUT at ROYAL KIA they made me feel so comfortable. NO hassle, NO pressure whatsoever into buying a new car. I started the whole process online, and soon moved on to communication via text/phone which was super easy. I told him exactly what I wanted & he made sure to send me an "inventory list" of all their Kia Souls in stock. I then went in the next day to test drive it which was super fun made me feel comfortable (not awkward driving with a stranger) haha! & answered all my questions about the car, he has lots of knowledge about cars!! & 3 hours later I was driving out the lot in my new 2016 Kia Soul!! The whole online/text/call service they provide is amazing! I highly recommend Royal Kia! Make sure you get Garrett as your guy! Thank YOU Garrett AKA: Carrott (inside joke) for your amazing service!! More

Great experience JESUS and CRAIG went above and beyond the call of duty.Their attitudes were excellent and their performance was very professional.THANK YOU both for y JESUS and CRAIG went above and beyond the call of duty.Their attitudes were excellent and their performance was very professional.THANK YOU both for your outstanding effort...... More

Most fun I've ever had buying a car Everett was great! I've had some terrible experiences buying a car so I was apprehensive at first but Everett showed that he really cared about me, my Everett was great! I've had some terrible experiences buying a car so I was apprehensive at first but Everett showed that he really cared about me, my family, and what was going to be best for us. He took the time and asked questions to determine which car would be the best fit for me and my family, not just trying to talk me into the most expensive vehicle like other dealerships have. He was not only focused on what would suit us best, he was funny! He put us completely at ease with his humor and that allowed us to actually enjoy the experience. I would recommend Everett to anyone and will certainly be going back to him when it's time to replace my other vehicle. More

friendly, knowledgable staff; great looking and riding car Research about what we wanted in a car and past history with Royal Kia led us back there for our new car. Absolutely no standing around waiting for he Research about what we wanted in a car and past history with Royal Kia led us back there for our new car. Absolutely no standing around waiting for help. Both Everett Griggs and Ali were on hand with answers, info, and genuine customer service that fit the category of hospitality. Taking test drives with Everett was comfortable accompanied by his help and very engaging personality. We had a very pleasant experience test driving, looking and at cars and going through the truly hassle-free pricing, and "tutorial" for Apple Play ad UVO, etc. Our new Kia Optima EX includes more standard equipment than we anticipated. We're more than happy with the car, customer service, and now being a two Kia car family. Thank you, Royal Kia! Ethel and Hank Miller More

2018 Kia Forte Zach Masterson was my salesman at Royal Kia and it was easily the best car buying experience I have ever had. No pressure, no dealer add-ons, just out Zach Masterson was my salesman at Royal Kia and it was easily the best car buying experience I have ever had. No pressure, no dealer add-ons, just outstanding customer service. Zach was very thorough when explaining and showing me the use of the features of the car. There were no surprises at anytime during the entire process. Royal Kia's advertised prices are very competitive and they are truly "a dealership that's different". Needless to say, I am extremely happy with the sales experience as well as the car! More

Excellent Service each time I visit Royal Kia Brian is courteous and helpful each time I see him. The car is ready and done on time. The Service details are explained and the price is right! Brian is courteous and helpful each time I see him. The car is ready and done on time. The Service details are explained and the price is right! More

My 1st Car The Royal Kia Dealer Helped me get my 1st car. I'm 21 no credit history, I'm a 1st time buyer but Kia made it happen & I found an affordable reliable The Royal Kia Dealer Helped me get my 1st car. I'm 21 no credit history, I'm a 1st time buyer but Kia made it happen & I found an affordable reliable car & my payments were low enough to afford. I wanted a Kia but they found me a Chevrolet that fit my budget. They really are the best. Thank you Royal Kia. Alyssa S. More

Put your worries at rest.. When it comes to good customer service you wont get that from Dave Loper - you get exceptional customer service!! With all my interactions; whether in When it comes to good customer service you wont get that from Dave Loper - you get exceptional customer service!! With all my interactions; whether in person, voice mail or email, he has always managed to make me feel like I'm his number one priority. Dave puts my mind at ease when it comes to servicing my car. Before making my second purchase at Royal, I was sure to stop in and ask his opinion on my new vehicle prior to committing to the sale. Rest assured, after you make that purchase, you will be taken care of by a GREAT team at Royal. No other dealership has ever went more out of there way then Royal! More

Just amazing! Sean and Carlos helped us out tremendously, they stayed late to make sure we would be able to go home with a vehicle and had patience working with us, Sean and Carlos helped us out tremendously, they stayed late to make sure we would be able to go home with a vehicle and had patience working with us, they gave us the best deals they could find that would fit in our budget and for that my family and I are forever grateful in our brand new 2018 Kia Forte! More

Fantastic experience from start to finish My family has been buying cars from Royal Kia since 1998, but I'd never purchased one myself before. I looked at several different dealerships and I c My family has been buying cars from Royal Kia since 1998, but I'd never purchased one myself before. I looked at several different dealerships and I can see exactly why we've always gone here now. Car salesmen have a terrible reputation in the US, but that certainly isn't the case at Royal Kia. Eli was consistently very professional from start to finish, I've seen no unexpected costs of any kind, and every question I had was quickly and concisely answered. I had a very competitive offer from another dealership that I wasn't sure they'd be able to beat, but they pulled it off; they matched and lowered the offer price from there, and when the time came five days later to actually buy the car, there was no high stakes game to add extra unnecessary/undesired packages. We were in and out in a few hours. Whenever I'm next in the market for a car, I'll be sure to return. Even if I'm living in Phoenix at the time I'd still be willing to take a trip back down to get my next vehicle at Royal Kia. More