Royal Kia

Aaron Thomke has been so helpful and easy through the whole buying process, and as a first time buyer that means the world! I’d 100% recommend him every time. whole buying process, and as a first time buyer that means the world! I’d 100% recommend him every time. More

Aaron Tomke was a fantastic representative of Royal Kia. He was an amazing sales person He was an amazing sales person More

Wow what a great experience today. Dylan was outstanding, great customer service and extremely knowlegeable. He took his time to listen to what we wanted amd made it happen. The ove Dylan was outstanding, great customer service and extremely knowlegeable. He took his time to listen to what we wanted amd made it happen. The overall experience with Royal Kia was 10 stars. More

Unexpected friendly and low pressure. Impressive handling of the sale process. Very nice handling of the trade in step. Thank you Luis! Impressive handling of the sale process. Very nice handling of the trade in step. Thank you Luis! More

Took his time to explain everything to me, he was nice and knows what he's doing and knows what he's doing More

Aaron Thomke was awesome, he puts no pressure on buying the car and give all the details. Fully recommended as a sales representative. the car and give all the details. Fully recommended as a sales representative. More

Did our research and all the grunt work out of the way before we got there. The trade in and buying process was one of the easiest we’ve ever had! before we got there. The trade in and buying process was one of the easiest we’ve ever had! More

Promised a red Niro coming on truck in 2 weeks put my money down. Called two weeks later and they had no record of my reserve. Carson was helping me at first then when I returned they had me go to anothe money down. Called two weeks later and they had no record of my reserve. Carson was helping me at first then when I returned they had me go to another worker who wanted to go home it was Saturday night. The manager came and said they had a red Niro on truck I could put 1,000 down to hold it. Also said he would check with nearby dealers to do a swap and get red one for green. After two weeks no communication I called Carson and he tried to find this car promised to me….long story short the truck had no red Niro hybrid. As I was on phone with him a red Niro across town had just gone to contract. IF they had checked prior week as they said they would I could have had the red car. I came in to see green again and since I already sold my other car for travel needed one by two weeks. Only green available anywhere nearby. I decided to go with it anyways. I then explained I wanted a good interest rate I have great credit. Even told them to try vantage west current lien holder for other car. They come back with a rate of 8.54……nope. I asked who they had contacted. Several this is best offer. Got on my phone called vantage west and they said 7.25. They went back to financing and r the vantage west for 7.25. That’s horrible that your finance dept doesn’t put more effort into getting people the BEST rate not most convenient for you. I live Carson he is a great guy. New to your company hopefully won’t get ruined by it. Steve was nice but when I told him that the finance of 8.54 wouldn’t work he seemed a little put out. The two who interacted with me on Saturday originally were horrible. How do you run a dealership where you make promises that don’t exist, take peoples down payments with no record for what? Then when they still do business with you don’t put any effort into getting the BEST interest rate? I love my car but would not suggest others to go to Royal. I felt trade in offers were also not given much effort. Offered 4500 for my van and sold it at 8999 asking price in one hour on Marketplace. Had two others that wanted it too. Would have made more selling my car but logistics of financing more till sold wasn’t worth hassle. I’m only hoping that the service side has it together more. Again Carson was great give the guy a bonus!!!’ More

Friendly and helpful associate who ensured our process was smooth and stress-free. Would recommend to others looking for streamlined process was smooth and stress-free. Would recommend to others looking for streamlined process More

I came in to see a truck I wanted to test drive and it was it great condition and just recently had a price drop on it. Juan and Don where great! Made everything so smooth and easy to get into my new truc was it great condition and just recently had a price drop on it. Juan and Don where great! Made everything so smooth and easy to get into my new truck. More