Royal Kia

Royal Kia is a dealership that takes the buyer experience very seriously. We worked with Luis Torres and had an efficient, professional and smooth buying experience. Luis was poised, knowledgeable, polite very seriously. We worked with Luis Torres and had an efficient, professional and smooth buying experience. Luis was poised, knowledgeable, polite and thorough. More

So service was great, and the prices of the dealership was good. My salesman dylan swanson went out of his way to provide extremely good service. he also took time to look up or ask to answer any questio was good. My salesman dylan swanson went out of his way to provide extremely good service. he also took time to look up or ask to answer any questions th at i had. More

Can't thank the folks at Royal Kia enough! ! I felt the service and the location were stellar!! And Luis is the best!!! He was not only highly professional and knowledgeable but I felt he was a ! I felt the service and the location were stellar!! And Luis is the best!!! He was not only highly professional and knowledgeable but I felt he was also very kind and patient. It was my first car purchase and I was not only new to the process but worried it would be an extremely stressful and unpleasant experience! However, Luis was so amazing in helping me through the process!!! He not only made it enjoyable and as stress-free as possible, he also helped me pick just the right car. We discussed many options that would be helpful for me. I was looking for a fuel efficient car with lots of cargo space to fit my dog's mobility cart. We considered many options, test drove some cars. He even offered to make sure my dog's mobility cart fit into a better model before I decided! They were even able to help me find just the right model in my budget!! He answered all my questions in a way that I could understand and helped me learn about all the useful features in the car that would be especially relevant to me. We discussed in detail many different options and what to consider before finally deciding on everything. Once I decided, I wasn't sure how difficult or how long the process would be given I was doing everything for the first time (including getting new insurance). But the entire process from start to finish only took an afternoon! When I left, I felt like everything was complete and taken care of. And I felt much less stressed knowing I could always contact Luis and Royal Kia if I had any further questions. At the end of the day, I left with my new Kia Soul which I love! Felt happy about my purchase and confident that Royal Kia would be there if I had any questions. He spent time helping me adjust the car just right and setting up any tech I needed before driving off the lot in my new car! To make the process even nicer, I also got the most beautiful long stem roses! Which really brightened my day and was such a nice gesture. I am so glad I walked into Royal Kia and found Luis! Luis, Beto, and Royal Kia not only made my first car buying experience amazing, the location is beautiful and there is a service center right at the back. Everything seems to be very well organized and what I liked most was very high tech. There is even a beautiful waiting room with refreshments and snacks for those waiting for servicing or paperwork! Above all, I felt like Luis and their customer service were exemplary!! More

My experience was amazing. Everyone was welcoming and nice. I was greeted with a smile. I never felt pressured during my entire experience. Luis was also amazing. Explained eve Everyone was welcoming and nice. I was greeted with a smile. I never felt pressured during my entire experience. Luis was also amazing. Explained everything to me about the car. Seemed to love his job. He also came in on his day off to help me out. Left there feeling happy with my choice. Would recommend Royal Kia to all my friends. Thanks again Kia Family. More

My husband and I stopped in at Royal Kia for the first time just to look at vehicles and ended up purchasing one that day! Luis was our salesperson. He was friendly, courteous and knowledgeable. There was time just to look at vehicles and ended up purchasing one that day! Luis was our salesperson. He was friendly, courteous and knowledgeable. There was no pressure from Luis or anyone else at the dealership. I highly recommend Royal Kia and Luis for an enjoyable car buying experience. More

Marilyn and I are very happy with our experience @ Royal and especially enjoyed Luis, his mannerisms, patience, and knowledge. He was excellent and Royals operation is first class — we’ll run. and especially enjoyed Luis, his mannerisms, patience, and knowledge. He was excellent and Royals operation is first class — we’ll run. More

This has to be my most favorite and easiest experience with a car dealership and it was all thanks to Juan V. He's a great individual and an asset to the company. with a car dealership and it was all thanks to Juan V. He's a great individual and an asset to the company. More

They were very helpful answering all of my questions, i would definitely recommend royal kia would definitely recommend royal kia More

I had to call multiple times to get any information about the reserved vehicle. When I cancelled the vehicle reservation again multiple calls to get it refunded to my Credit Card and I still do not know if t the reserved vehicle. When I cancelled the vehicle reservation again multiple calls to get it refunded to my Credit Card and I still do not know if the credit was credited to my card. More

Great experience for my sons first new car purchase. Will definitely recommend Royal Kia and Dylan Swanson. Will definitely recommend Royal Kia and Dylan Swanson. More