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Royal Moore Subaru
Hillsboro, OR
4,290 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility.
At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell!
Moore is Who We Are!
Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,290 reviews
July 31, 2025
I can’t say enough great things about Emmylea—she is hands-down the best Subaru specialist I’ve ever worked with. From the moment I walked into the dealership, she made the entire experience smooth, inf hands-down the best Subaru specialist I’ve ever worked with. From the moment I walked into the dealership, she made the entire experience smooth, informed, and actually enjoyable. Her knowledge of the Subaru lineup is unmatched—she answered every question I had (even the picky ones) with honesty and insight, and helped me find the perfect vehicle without any pressure. What really sets Emmylea apart is how much she genuinely cares. She listened to what I needed in a car and worked within my budget like a total pro. I left the dealership with complete peace of mind thanks to her transparency and attention to detail. If you’re looking for someone who’s not just trying to make a sale but actually wants you to drive away happy and confident, Emmylea is the one. She deserves every bit of recognition she gets! More
by Jonathan Alvarez
Employees Worked With
July 31, 2025
Andre was very friendly, competent in his knowledge of the car, prompt in his communication, and walked me through the test drive process with patience. He was extremely thorough with details, made the pr the car, prompt in his communication, and walked me through the test drive process with patience. He was extremely thorough with details, made the process efficient and gave me confidence in the car and the dealership. I highly recommend Andre and Royal Moore Subaru. More
by shuldesd
Employees Worked With
Andre Garcia
July 31, 2025
I wanted to write a positive review for this dealership, but my experience just doesn't warrant one. My wife and I spent 3.5 hours to make a cash purchase of a used car at this dealer. The first 45 minute but my experience just doesn't warrant one. My wife and I spent 3.5 hours to make a cash purchase of a used car at this dealer. The first 45 minutes were spent with the sales person and seemed like a reasonable amount of time. The next 2 hours and 45 minutes were spent mostly waiting with only 30 minutes spent with the sales manager and the final paper processing person. To be made to wait this amount of time for a cash purchase is really unacceptable. No reasons for the wait were given. No apologies. Not a good customer experience. We had purchased a new Toyota from a different dealer a couple years prior and that cash sale took 90 minutes total. There is something wrong with Royal Moore's process. Also, this dealer adds a theft mitigation product to each car it sells. It is explained by the sales person, but it isn't revealed that it adds an additional $398 to the price of the car until the final paperwork. This boarders on being "shady". If the customer didn't ask for this feature, then they should have the option to decline. We did not have this option. The final paper processor said we should have negotiated it when the final numbers were presented. It was presented quickly and didn't register at the time, so to put that back on the customer is a bit weak. Future buyers beware that you can negotiate the cost of this feature, but do it before agreeing to the final price. Our vehicle, a certified Subaru, is great. The over drawn process and the feeling that we were taken advantage of by the management makes us recommend you look at other dealers for a better experience. More
by Rfy44
Employees Worked With
Nate Taylor
July 31, 2025
Thank you so much George Lyons, you made the sale experience wonderful : ). I appreciate the time you took with me and your genuine conversation while we waited for the other departments. experience wonderful : ). I appreciate the time you took with me and your genuine conversation while we waited for the other departments. More
by skyjae3
Employees Worked With
July 31, 2025
She was awesome and easily the most knowledgeable Subaru specialist I've ever chatted with. Easy to talk to, and very clear in her communication! specialist I've ever chatted with. Easy to talk to, and very clear in her communication! More
by commonman83
Employees Worked With
Other Employees :
Jonathan Torres, Matt Schell
July 30, 2025
Everyone provided great service at Royal Moore Subaru! This is the 2nd time we have bought a new car there and each and every person made our experience great. Emmylea made sure to answer all of our ques This is the 2nd time we have bought a new car there and each and every person made our experience great. Emmylea made sure to answer all of our questions and still checks in over a month later to see if we have any questions or concerns. More
by sarahezeigler
July 30, 2025
i had an amazing experience here, and the customer service is phenomenal, Emmylea is wonderful and so kind. service is phenomenal, Emmylea is wonderful and so kind. More
by anonymous
Employees Worked With
July 30, 2025
Andre was friendly, honest andmade me very comfortable with my purchase. He knows his subaru cars very well. The experience was great that's why I'm a repeat customer. Nate was awesome he got me a ver with my purchase. He knows his subaru cars very well. The experience was great that's why I'm a repeat customer. Nate was awesome he got me a very fair and reasonable deal. We'll done guys... we'll done! More
by B_alti
Employees Worked With
Nate Taylor, Andre Garcia
July 29, 2025
The dealership was great to work with and made the process go smoothly. Glad we bought out Subaru from them! process go smoothly. Glad we bought out Subaru from them! More
by karenljoiner
July 29, 2025
Emmylea was incredibly helpful during my Subaru Love Encore visit! She took the time to walk me through the features of my new vehicle, especially the safety systems, which made me feel much more confid Encore visit! She took the time to walk me through the features of my new vehicle, especially the safety systems, which made me feel much more confident behind the wheel. Her knowledge really stood out, and it’s clear she genuinely cares about helping customers get the most out of their Subaru. She made the experience fun, informative, and stress-free. I’m grateful for her support and would absolutely recommend connecting with her if you want to truly understand and enjoy your Subaru to the fullest! More
by yanmin
Employees Worked With
