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Royal Moore Subaru

Hillsboro, OR

4.9
4,251 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 4,251 reviews

September 08, 2021

Purchasing my car with Royal Moore was a smooth process and they worked to make sure I was happy with my car. I appreciated Art's knowledge about the car and how it worked. More

by Kimberlyleriche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Cisneros
Sep 13, 2021 -

Royal Moore Subaru responded

Kimberlyleriche, thanks for your great review, and for giving our dealership such a high star rating!

September 08, 2021

Emmylea was the person that did my follow up call to answer any questions I had and she was great! She was very personable and answered my questions right away and was very knowledgeable about my vehicl More

by Jason B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Royal Moore Subaru responded

Jason B., thank you for your high star rating. We're happy to see that your experience with us was excellent!

September 08, 2021

All in All a very good buying experience. This is our 2nd purchase from Royal Moore. Recan Rasheed and Gerson Mejia are great to work with. There is one thing that would have been helpful and that is going o More

by glennsalsberry1944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recan Rasheed, Gerson Mejia
Sep 13, 2021 -

Royal Moore Subaru responded

Glennsalsberry1944, we are glad we could help!

September 08, 2021

I had a very pleasant and productive session with Emmylea today in which she showed me some of the features of the car’s interface I had missed. More

by john.dierks.pilot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Royal Moore Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, John.dierks.pilot. Thank you and we hope to see you again!

September 07, 2021

It was a very informative session. I felt that there was no rush and all of my questions were answered. I would definitely recommend Royal Moore and the people there to help with your Subaru needs. More

by aaronjauble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lagunes, Jordon Mcnelly
Sep 13, 2021 -

Royal Moore Subaru responded

Aaronjauble, customer satisfaction is our top priority. We are please to hear that your purchase was seamless and comfortable.

September 07, 2021

Recan was outstanding & a real pleasure to deal with...an asset to your dealership! Emmylea was also a pleasure to work with! There were a couple of issues with Subaru that I didn't like; 1) I didn't like t More

by jd0221
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Recan Rasheed
Sep 13, 2021 -

Royal Moore Subaru responded

Hello, I hope things are cleared up after speaking with Recan. 1) Everything with your vehicle would have been as previously negotiated, but we were not aware of the damaged mirror; which did make a difference in the vehicle value. 2)Your are welcome to cancel Subaru's maintenance program if you do not want it, but it covers much more than oil and tire rotations. Regarding your credit union, if a Credit Union chooses not to be a part of the direct lending system, there is nothing any of the dealers can do to overcome it. 3)Smart Glass is a fantastic product, especially with the cost of glass repair not being the only charge to replace a windshield in a Subaru with Eyesight. They mail out all your information to you and you should be expecting to see it soon.

September 06, 2021

Where do I begin? When I went in to locate Emmylea, I couldn’t remember her name. But she walked up and ask, are you Leon?, which brought me much relief. Her explanation of all the features of the car wa More

by papajones248
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Redfield
Sep 13, 2021 -

Royal Moore Subaru responded

Papajones248, thank you for your kind words! We're happy we could help.

September 06, 2021

This dealership has been amazing all 4 times I have needed help buying a car. Jordan, Jim, Nathan, and emmylea have been amazing and kind. I always feel like I’m dealing with good honest people. More

by Maggie.weaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hines, Jordon Mcnelly
Sep 13, 2021 -

Royal Moore Subaru responded

We greatly appreciate your continued business! Thank you very much.

September 06, 2021

Low pressure, friendly and positive sales experience by Art and the rest of the team. Walked away with a new car that I love, and would go back here again the next time! More

by Jessica Fishman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Cisneros, Derek Whitmore
Sep 13, 2021 -

Royal Moore Subaru responded

Hello Jessica Fishman, thank you; we appreciate your feedback!

September 05, 2021

Nathan was polite and easy to work with. He had answers to all my questions. The buying process was quick and easy with him and royal moore More

by Luke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Hines
Sep 13, 2021 -

Royal Moore Subaru responded

Luke, thank you for your kind words and this wonderful review!

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