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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
364 Reviews

364 Reviews of Royal Moore Subaru Nissan - Service Center

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May 05, 2022

On time and great to work with. Jonathan was great and I will be back in 6 months to get my vehicle serviced. More

by derek.lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Torres
May 08, 2022 -

Royal Moore Subaru responded

Derek, thank you for the kind words and 5 star review! We hope to be able to help you out again in 6 months for your next service visit :)

May 04, 2022

Excellent service and support as they test drived immediately to evaluate vehicle problems and provided loaner car for my use while services performed More

by gbgolf
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Royal Moore Subaru responded

Thank you for the high star rating!

May 04, 2022

Prompt and courteous service with clear advice. Comfortable waiting area wit a pleasant and relaxing atmosphere. More

by ticobob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Royal Moore Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

May 04, 2022

Great customer service and quick updates. Repair advisor was professional and makes you feel at ease. More

by Gstorms2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Royal Moore Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

April 30, 2022

The service was just fine. Your communication was not. I interpreted your communication as coming from the dealer and telling me that the service was completed. Understanding More

by FSmithhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Royal Moore Subaru responded

That's certainly great feedback on a very important aspect of our service center. Thank you so much for the constructive criticism and for choosing our service department. We appreciate it.

April 27, 2022

They were very courteous and timely. .I would recommend them to all of my friends with Subarus. More

by Patrick Cross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Apr 30, 2022 -

Royal Moore Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Patrick Cross. Thank you and we hope to see you again!

April 25, 2022

Very pleased with the handling of my service appointment. Person tending to me was very courteous and helpful. More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
May 15, 2022 -

Royal Moore Subaru responded

Thank you for taking the time to share you service experience !

April 24, 2022

Support person greeted me right away got me checked in. Was very up front with host and time. Ended up getting done way faster then estimated Thank you More

by Bill Deisz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Apr 30, 2022 -

Royal Moore Subaru responded

We are very happy to hear about your experience with our service team. Thank you for sharing.

April 21, 2022

Logan was extremely helpful and courteous during the whole process, and I'm VERY satisfied with the quality of service. Id definitely recommend him to any of my friends. Id rate him 6 stars out of 5 if More

by Kellyp0917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Royal Moore Subaru responded

Kelly, thank you so much for taking a few minutes to share the experience you had with Logan when during your recent service visit!

April 10, 2022

My visit was very good. My wait time was minimal for the service to be completed. My service advisor was very helpful in providing me additional information about more servi More

by Smclack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Apr 16, 2022 -

Royal Moore Subaru responded

Hello Smclack, thank you; we appreciate your feedback!

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