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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
364 Reviews

364 Reviews of Royal Moore Subaru Nissan - Service Center

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April 09, 2022

Jonathan was very knowledgable about self-adjusting lights. He was very friendly. The maintenance work was done in a timely fashion. More

by vlandauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Royal Moore Subaru responded

Vlandauer, we are glad we could help!

April 07, 2022

In and out in 30 minutes! The service folks were great. The service writer was fast and friendly, and the work was done in a jiffy. More

by srogers560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Royal Moore Subaru responded

Thank you very much for taking the time to share your experience with our service team!

April 05, 2022

Courteous and professional efficient. Very clean just a nice place to go to get service for your car. More

by C.j.barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Martinez
Apr 10, 2022 -

Royal Moore Subaru responded

C.j.barnes, we strive for a high level of customer satisfaction in all aspects of our dealership.

April 02, 2022

Great service I really appreciated the support I don’t have much more to add just filling word count. More

by stephen.mcphearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudine Reilly
Apr 10, 2022 -

Royal Moore Subaru responded

Stephen.mcphearson, thank you so much for your high rating!

March 27, 2022

Logan was extremely friendly and helpful and communicated clearly and in a timely manner on what my car needed and progress being made. Unfortunately when I first called stating what my car needed (120k mile More

by smallwoods1424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

Royal Moore Subaru employees are courteous, knowledgeable, efficient, friendly and share with us about what we need to have done before doing it in a timely fashion. More

by Peggy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudine Riley
Mar 29, 2022 -

Royal Moore Subaru responded

Thank you for sharing about your service visit.

March 18, 2022

The service was quick and efficient and your check-in manager, Jefferson, actually expressed concern for the Customer (something that was missing before). I was amazed that you did not have any new Subu More

by OD7922
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson, Arturo Cisneros
Mar 20, 2022 -

Royal Moore Subaru responded

It's certainly difficult times when it comes to inventory! We are happy to hear you had a great experience during your visit. Thank you.

March 17, 2022

Friendly representatives. It was nice to get a phone call reminding us that service was due. Easy to schedule service. More

by rkeen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson Lau
Mar 20, 2022 -

Royal Moore Subaru responded

We are pleased to hear about your service visit. Thank you.

March 11, 2022

They were friendly let me leave car early. I got 30 thousand mile service and new tires balanced and aligned was told everything looked good on car thanks. More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Royal Moore Subaru responded

Hi Donna, thank you for taking the time to share the experience you had with our service team!

March 06, 2022

Quick, efficient, easy to work with, and the same priced service as any other dealership in the area. More

by Aaron S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Mar 08, 2022 -

Royal Moore Subaru responded

Thank you for choosing our service department and for your review.

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