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Royal Moore Toyota
Hillsboro, OR
5,147 Reviews
Royal Moore Toyota is proud to offer a Lifetime Powertrain Warranty and 10 years Roadside Assistance on every new Toyota we sell. At Royal Moore Toyota, please review our extensive inventory of Toyota cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry. We work hard to get you into the vehicle you have always wanted. That new Toyota is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility.
Royal Moore Toyota service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call and as for one of our Product Specialists at 503-648-3213.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,147 reviews
July 21, 2019
Julio Saved My Day! Julio saved the day! After two other trips to other (bad) dealers who promised to have a car ready for me to test drive; Royal Moore and Julio came th Julio saved the day! After two other trips to other (bad) dealers who promised to have a car ready for me to test drive; Royal Moore and Julio came through! The other dealers did a bait n switch and “didn’t have the cars”... as if. I reached out for the last time today and Julio has the car I wanted, ready and waiting for me. Met us at the door, took us for a test drive and definitely made our day, and our “new” (pre-owned) car transaction happen! He made it smooth, gassed her up before we left and expedited a great car buying experience! More
by Montanagal
Employees Worked With
Julio Guadamuz
July 20, 2019
Professional, Helpful & Friendly Julio G. and company were very diligent and helpful in making my car purchase a smooth and simple process. They also allowed our dog to come inside wh Julio G. and company were very diligent and helpful in making my car purchase a smooth and simple process. They also allowed our dog to come inside while waiting for the process to complete. Very appreciate of Julio and everyone involved. More
by Westerm4
Employees Worked With
Julio Guadamuz
July 20, 2019
Best Car Buying Experience Julio was so very helpful and invited my dog in as my partner was purchasing his car. Friendly staff, great deals, wonderful experience. Would be happ Julio was so very helpful and invited my dog in as my partner was purchasing his car. Friendly staff, great deals, wonderful experience. Would be happy to buy cars from here in the future. More
by drshelly123
Employees Worked With
Julio Guadamuz
July 20, 2019
Trade-in and buy a Sienna It was great experience to trade in my existing Subaru and buy a van. No tricks, no extra sales and honest price. Julio was very friendly from begin It was great experience to trade in my existing Subaru and buy a van. No tricks, no extra sales and honest price. Julio was very friendly from beginning to end. Manager was also friendly and tried to meet my budget and request. I recommend to buy a car here. You won’t have a huge stress to buy car different from other dealers. Thank you team!! More
by Jin
Employees Worked With
Julio Guadamuz
July 20, 2019
Excellent customer service They were very helpful in trying to find the right car. Very happy with my new purchase. They had many options of cars to choose from within my budget They were very helpful in trying to find the right car. Very happy with my new purchase. They had many options of cars to choose from within my budget. More
by angel
Employees Worked With
Norgen Bolano, Everett Ledbetter
July 19, 2019
Disappointed Potential Customer Buyer beware, this dealership runs up the price of used cars by assessing archaic fees and utilizes high-pressure sales tactics. The finance manager " Buyer beware, this dealership runs up the price of used cars by assessing archaic fees and utilizes high-pressure sales tactics. The finance manager "John" was rude, abrasive and and extreme displeasure to work with. Was not willing to negotiate on price and forced to accept a $389 'theft code' fee for glass etching because "we put on all our used cars when they come in". Tried to assess nearly triple the registration costs for Oregon on vehicle w/active plates; however, these costs were removed once I pointed it out. Asked multiple times for service records, "NO". When I asked about working w/me on some repairs, was told "Sounds like you need to go elsewhere or buy a new car"... and that's exactly what we did. Uninformed sales staff made the experience that much less enjoyable. More
by ToyotaFan969
Employees Worked With
John
July 19, 2019
The Deal that I wanted I went to do my service and my sales guy Norgen showed me a deal that I couldn’t resist. I ended driving out the lot a awesome Prius AWD. Thank you No I went to do my service and my sales guy Norgen showed me a deal that I couldn’t resist. I ended driving out the lot a awesome Prius AWD. Thank you Norgen and all the staff of Royal Moore Toyota More
by Lealbj009
Employees Worked With
Nate Taylor, Ray Valero, Norgen Bolano
July 18, 2019
Is this REALLY the best you can do? I did my research on-line before calling Royal Moore. Set up my test drive appointment for between 8:30 and 9:00 AM. When I arrived, Bob could not fin I did my research on-line before calling Royal Moore. Set up my test drive appointment for between 8:30 and 9:00 AM. When I arrived, Bob could not find the keys. Said he thought I was arriving later. After 15 minutes, we went for a test drive. Good route lots of info. I was most interested in the battery capabilities of the Prius Plus. We tried all 3 Prime models with the battery and none were charged. Could not drive one on the battery only. Hey! Plug them in at closing so they are ready to go the next day! Made a deal, set appt. to come back and finalize sale. A few days later, same scenario. Paperwork not ready to go. Car not detailed. Battery not charged. Sit around and wait. Why wasn't all this completed BEFORE my appointment? They had 4 days to cherry the car out and get the paperwork in order. Once I got to the finance guy, he made quick work of all that stuff. Good job! Upon getting home, I discovered that the car was not detailed very well. Dirt in the door jambs, interior windows smudged (not very well cleaned). Basically, the detail crew didn't have time to do a good job because I was sitting there waiting and waiting... I had occasion to go out to the dealership a few days later to have a very small dent repaired. Which they repaired well. Good Job! Again, they were too busy to give me the TLC I felt I deserved. No "Gee, we're sorry about the dent." Nobody to see me out after the repair. I had to actually find my key on the desk and head home. No follow up call or anything. Final thoughts: Nice enough staff, but pretty slipshod operation. Surprised that Toyota Motors allows this type of "service" to occur at their dealerships. BTW: This is my 5th new car purchase. 3 Hondas, 2 Toyotas. I would not buy a car from these guys again. More
by babaloo79
Employees Worked With
Bob Porter, Sheila Parsons
July 18, 2019
Great experience Norgen and John were SO easy to work with. The entire process was made clear from the beginning. We weren’t tricked into buying anything extra. I very Norgen and John were SO easy to work with. The entire process was made clear from the beginning. We weren’t tricked into buying anything extra. I very fast process handling the financing paperwork. More
by Leesarevis
Employees Worked With
John , Norgen Bolano, Thomas Mchugh
July 18, 2019
Quick, easy, and a great deal on a new Toyota This is the second car in a year that I have bought from Norgen Bolano @ Royal Moore. We have been treated with respect and not pressured into buying This is the second car in a year that I have bought from Norgen Bolano @ Royal Moore. We have been treated with respect and not pressured into buying add ons or up sells. I have and will continue to buy from and recommend Norgen and Royal Moore to my friends. More
by Joe R, Vancouver WA
Employees Worked With
Norgen Bolano, Thomas Mchugh
