Rudy Luther Toyota

Help me make the right decision I needed to purchase a new vehicle for the first time in 15 years. During that period, the car buying process has changed substantially. Nettie was I needed to purchase a new vehicle for the first time in 15 years. During that period, the car buying process has changed substantially. Nettie was patient with me as I learned the new way of buying vehicles, and she ultimately helped me make the correct vehicle choice. More

New Tires & Service I brought my 07 Prius in for service in early November. Knowing I needed tires again (3rd set), I asked for recommendations which would have been bett I brought my 07 Prius in for service in early November. Knowing I needed tires again (3rd set), I asked for recommendations which would have been better in snow than the current tires, or the original set, both of which were traction-deficient. Jason recommended either a Michelin or a General Tire Altimax, and that I could/should get other ideas online like at tirerack.com or elsewhere. I've gone with the Altimax, and am quite please with the ride, noise-level, and traction so far (on wet roads, dry, and an inch of snow). Also, I was expecting some additional expense for incidentals since the car has 105K and is 11 years old. It did need some additional work. I've always trusted Luther Toyota to treat me right. And they have done so again. Thank you John D. More

Highlander Limited AWD 2018 Very fast responds, kindly and patient to customers. Thanks so much to Mrs. Gabby Nankin, and Mr.Rich Eiss helping me to finish buying process. Th Very fast responds, kindly and patient to customers. Thanks so much to Mrs. Gabby Nankin, and Mr.Rich Eiss helping me to finish buying process. Thanh Le and Quyen Thai More

Rich made buying a car enjoyable, efficient and exciting. We were treated like royalty, start to finish. Rich Eiss has loads of experience, but is still enthusiastic, knowledgeable and caring. My new Avalon We were treated like royalty, start to finish. Rich Eiss has loads of experience, but is still enthusiastic, knowledgeable and caring. My new Avalon is a luxurious car and also spunky on the road. More

Buying Highlander Scott did a 5-star job in helping us choose a new vehicle, a Highlander, when we came in to look at what would have been our fourth Rav 4. He was fort Scott did a 5-star job in helping us choose a new vehicle, a Highlander, when we came in to look at what would have been our fourth Rav 4. He was forthright, helpful and direct; we feel we were very well served by his professional and courteous manner. More

Terrific Experience Appreciated the fine service that was received at Rudy Luther Golden Valley!! Car service was completed promptly and Zach was great to work with. Woul Appreciated the fine service that was received at Rudy Luther Golden Valley!! Car service was completed promptly and Zach was great to work with. Would definitely recommend him. More

Nettie Jubie We chose to come to Rudy Luther after looking online for a salesperson. Nettie was so wonderful to work with. She is knowledgeable and her years of We chose to come to Rudy Luther after looking online for a salesperson. Nettie was so wonderful to work with. She is knowledgeable and her years of experience working with people was evident! Her ability to hone into us as a couple was amazing. Nettie took the time she needed for us to make a decision!! We were trying to decide between a couple of vehicles and we never once felt pressure to buy. We would recommend Nettie to anyone looking for a no-pressure salesperson!! We would buy from her again hands down! More

Not to be trusted I would be very careful in dealing with RLT. We bought a car and got in it to drive it off the lot and it wouldn't start. Battery was completely co I would be very careful in dealing with RLT. We bought a car and got in it to drive it off the lot and it wouldn't start. Battery was completely corroded. They had promised that the inspection was done. No way it could've been done or they were trying to get away with not fixing it. We were told multiple times to "just trust us", which clearly we found out the hard way we shouldn't have done. Their solution---they'd do us a favor and give us a new battery, as if the car could be driven off the lot without one. I think they were considering charging us for one. If you've had a good experience with them then I would say that you, and they, got lucky. There are many other respectable places to buy a Toyota, save yourself the headache, and go to one of them instead! 11/20/2018 Update-- Their response is so silly. They would like to hear more about it. I'd like them to reply with what they would actually do if I told them more about my experience. Would they actually start inspecting cars as they have promised that they already do? What would change? Please RLT, make a comment on this review that is not a bunch of digital marketing BS. What action will you take? More

Best Dealer in Twin Cities Sales person is very knowledgeable on cars. Very quick and listening our needs. Awesome dealer and nice sales person. Large selection of cars for fast Sales person is very knowledgeable on cars. Very quick and listening our needs. Awesome dealer and nice sales person. Large selection of cars for fast sales More

Excellent experience Salesperson Scott Smith was informative, helpful, and a pleasure to work with. Finance person PeteDelgreco was explanatory about the many details invo Salesperson Scott Smith was informative, helpful, and a pleasure to work with. Finance person PeteDelgreco was explanatory about the many details involved, and was also great to work with. I highly recommend them. Update: I had to return the car in short order because of two problems. The sales manager made the return easy. She told me there were no other models the same as I was looking for, and asked if I would like to be called when one came in. I said yes. I went home to shop online. I found two at that very dealership that were the same model and year, the same and had nearly the same l mileage. When I returned for a test drive I had such a difficult time with Scott that I left without driving the car(s). This, in spite of my very much needingone. More