Rudy Luther Toyota

Excellelnt experience with sales person Lou Schutz A few months ago I stopped in a chatted with Lou about what I needed. Specifically, a Highlander with a trailer hitch. He kept an eye out for me and A few months ago I stopped in a chatted with Lou about what I needed. Specifically, a Highlander with a trailer hitch. He kept an eye out for me and kept sending emails about various promotions and deals. Finally there was a good sale to clear out the 2018s. He found what I needed at another dealer and had it brought over to Luther Toyota. Now I'm driving it. Very satisfied. More

Probably my best car buying experience Met with Nettie Jubie on our first visit when we were 'just shopping'. So impressed with her manner and info provided that it was simple to go back t Met with Nettie Jubie on our first visit when we were 'just shopping'. So impressed with her manner and info provided that it was simple to go back to her when we were ready, and that is after talking to and visiting other dealers. She listened to our wants, provided a price I liked, and kept us informed as the delivery process progressed. I am waiting for a chance to recommend her! More

Nettie is amazing. Falling in love with my new RAV4! Never tried to talk me into things that I didn’t want or need. Nettie made great recommendations that would make the best fit for me. Finance was a br Never tried to talk me into things that I didn’t want or need. Nettie made great recommendations that would make the best fit for me. Finance was a breeze. More

Easy car buying experience I had a easy buying experience with no pressure or drama. Everything went smoothly and everyone at the dealership was professional and friendly. I fee I had a easy buying experience with no pressure or drama. Everything went smoothly and everyone at the dealership was professional and friendly. I feel I got a fair deal on great vehicle. More

Absolutely Wonderful! Nettie, Stacey and everyone were so amazing! So helpful, so friendly! They went above and beyond to make sure I got exactly what I was looking for. I Nettie, Stacey and everyone were so amazing! So helpful, so friendly! They went above and beyond to make sure I got exactly what I was looking for. I will definitely work with Nettie and Stacey again! Thank you to everyone for being so wonderful! More

Oil change service 25 miles I have used GoldenValley Toyota for for33 years. And I have seen great improvement in service. Also I have purchased at least 6 cars.4 new and 2 us I have used GoldenValley Toyota for for33 years. And I have seen great improvement in service. Also I have purchased at least 6 cars.4 new and 2 used. Maybe more . More

Fabulous Customer Service!!! I can't tell you how happy I am with the customer service I experienced with Billy Devries when buying my new car. He thought of everything before I I can't tell you how happy I am with the customer service I experienced with Billy Devries when buying my new car. He thought of everything before I could even ask a question. I am especially grateful that he hooked up my phone to the blue tooth because I'm not even sure what that is!!!! This is the 2nd car I've gotten with him and the reason I will continue to do business at Rudy Luther Toyota. Many, many thanks, Ann More

Fantastic and Roger Nelson is beyond Excellent Show room is lovely, nice area's for private conversation and waiting area. Your staff is a '10'. I did not feel any pressure sales, just a genuine Show room is lovely, nice area's for private conversation and waiting area. Your staff is a '10'. I did not feel any pressure sales, just a genuine interest in helping us decide on a new Vehicle. Roger Nelson was our Salesman and was kind, caring of our needs and wants, great personality and great humor. Thank you Toyota for a great experience and beautiful new car. More

Warranty is a scam Few months ago I purchased a 2015 Toyota Venza from Rudy Luther Toyota. The car was sold as a Toyota certified vehicle with a 1 year bumper to bumper Few months ago I purchased a 2015 Toyota Venza from Rudy Luther Toyota. The car was sold as a Toyota certified vehicle with a 1 year bumper to bumper warranty. Yesterday I took the car in for the 30k schedule maintenance and to deal with two issues: a fog light that was filling with water during rain or at carwash and the passenger window that got stuck open. Upon inspection the fog light was denied being replaced under warranty. For the window issue the fix was to replace the window run ( the plastic molding that guides the glass window up and down ) and the window regulator ( the metal mechanism that moves the window glass up and down ). This work was also denied as being under warranty and the total bill was listed at over $1000. I denied the work for both fog light and window and when picking up the car I spoke with the service manager asking for more details about what the warranty covers. The denial for fog light was not explained at all saying that it was not covered even though the fog light was not cracked and there were not signs of it being damaged on the outside so the issue must have been behind the bumper. The interesting part came regarding the window issue. I was told that the window run ( the plastic molding ) was bent and that damaged the window regulator ( the metal mechanism ). Since the behavior it was that the broken window regulator forced the window at the angle that would stop the electric motor and window would retract ( when moving up and down the window glass was tilted to one side compared to the working window ) in my opinion it makes more sense that the broken metal window regulator that moves the window glass bent the plastic molding vs a plastic molding that only guides the window glass bent the metal mechanism . When asked about this the service manager said that this was a gray area of the warranty. Based on my experience I would not recommend purchasing a used car with any warranty from Rudy Luther Toyota and in general if you prefer to avoid any gray areas when servicing your car I would look somewhere else. More

Pleasure to work with and would do it again for our next car Nettie was great, providing expert knowledge and no pressure to buy. Thanks for the help and for making the process very easy/efficient! -David and Da Nettie was great, providing expert knowledge and no pressure to buy. Thanks for the help and for making the process very easy/efficient! -David and Dani More