Rudy Luther Toyota

Best auto buying experience ever! If you are looking for a new or used vehicle, Nettie is by far one of the most competent and pleasant salespeople I've ever dealt with. Buying a used If you are looking for a new or used vehicle, Nettie is by far one of the most competent and pleasant salespeople I've ever dealt with. Buying a used car can be very stressful. Nettie ushered the entire process through in a matter of hours and I was able to get a very good deal. I will recommend Nettie Jubie to anyone interested in buying a Toyota! More

excellent. The service was timely, complete, respectful, and reasonable cost. I was kept informed throughout the process. I drove in without an appointment at 7 The service was timely, complete, respectful, and reasonable cost. I was kept informed throughout the process. I drove in without an appointment at 7 pm and got immediate help. More

Air Conditioner - Routine Service Both Kong Yang and Duane Beyer stepped up and took care of an air quality problem I had with my air conditioning system. Kudos to both of them for se Both Kong Yang and Duane Beyer stepped up and took care of an air quality problem I had with my air conditioning system. Kudos to both of them for service beyond what was expected. Thanks again! More

Excellent Service I have been coming to Rudy Toyota since buying my 2002 Camry there. I have always had very good service, by knowledgeable, friendly staff. Today, th I have been coming to Rudy Toyota since buying my 2002 Camry there. I have always had very good service, by knowledgeable, friendly staff. Today, the work needed on my car, was very well explained to me. Good job by all. More

Great Customer Service We are on our 2nd Highlander in 5 years. Some of our service experiences on the 1st were poor. Kudos to Rudy Luther for implementing some noticeably g We are on our 2nd Highlander in 5 years. Some of our service experiences on the 1st were poor. Kudos to Rudy Luther for implementing some noticeably good improvements in customer services. In the past, the service reps would come over, tell us the service was completed and send us to the cashier to sign the paperwork. Of course, the cashier cannot answer our questions relative to the work just completed. She/he would call the service rep to come explain. We could see/feel the rep's displeasure in having to do that. On more than one occasion the conversation between us was unpleasant because they had to respond to questions they themselves could not answer. On this last 10k service, Eric, our service rep was so friendly and pleasant throughout the entire process. After servicing was completed, he sat with us, explained the service, and answered all our follow-up questions before ushering us to the cashier. Eric, you are restoring our faith in Rudy Luther. More

Way to go Ryan! So hard getting in with appointments booked out like 5-6 days in advance. I had to change mine cuz stuff happens. Then I got a window of time 1hr ea So hard getting in with appointments booked out like 5-6 days in advance. I had to change mine cuz stuff happens. Then I got a window of time 1hr earlier than my appointment, so I thought welp, at least there’s cookies & coffee. Ryan was my service agent, and he’s like no problem and I think I can get you in and out within an hour, but I don’t want to over-promise. I remembered his name cuz he was way first-class! He and the team totally did it! Couple things, can you have some books people can take with them? And to save paper can we hv the option of NOT getting a copy of our service printed? Thanks! More

Sixth Vehicle from Rudy Luther Toyota Over the years we've owned two Corollas, three Prius, and now a Rav4 XLE Hybrid, the last five purchased from Ron McAllister. We've traded in, not tra Over the years we've owned two Corollas, three Prius, and now a Rav4 XLE Hybrid, the last five purchased from Ron McAllister. We've traded in, not traded in, leased once, and put varying amounts down. Each experience has been solid from start to signing, and into the service of the vehicles. Ron has, once again, been awesome with this recent purchase, and Katie kept us fed when we were feeling hungry during signing, and answered all of our questions clearly and with options. We've loved our Toyota's and cannot imagine going elsewhere to purchase them. Thanks, Jordan, for the initial online follow-up, Amanda with the help with the seat options, Katie for the earlier mentioned, and especially Ron for always making sure we get the right vehicle. More

Very pleasant and efficient. The purchase process was honest and easy. The financing was quick and efficient. The sales person explained the operation of the vehicle in a straight The purchase process was honest and easy. The financing was quick and efficient. The sales person explained the operation of the vehicle in a straight and forthright manner. More

Tire pressure light and the nail I drove to the dealership with a tire pressure light on and a nail in the tire. They were able to immediately fix the problem with 4 great tires and a I drove to the dealership with a tire pressure light on and a nail in the tire. They were able to immediately fix the problem with 4 great tires and a rebate. More

Excellent my service advisor was very professional and polite and the service was corrected in a very timely manner. The total cost was slightly less than i wa my service advisor was very professional and polite and the service was corrected in a very timely manner. The total cost was slightly less than i was quoted which was an added bonus. More