Rudy Luther Toyota

Wonderful Service Department...They keep you up to date on your recommended services and have helped with keeping my car running at 232,000 miles. They don't try to talk you into services you really don't on your recommended services and have helped with keeping my car running at 232,000 miles. They don't try to talk you into services you really don't need....It has been nothing but a positive experience thus far.. More

Always have a very professional experience. They get the work done in a timely fashion. Good customer manners with no added sales pressure. The Best that I have gone to. work done in a timely fashion. Good customer manners with no added sales pressure. The Best that I have gone to. More

I have purchased or leased at least four vehicles from Rudy Luther Toyota. It is a pleasure working with Scott Smith. He is professional, thorough, thoughtful and works to complete the deal in a timely Rudy Luther Toyota. It is a pleasure working with Scott Smith. He is professional, thorough, thoughtful and works to complete the deal in a timely fashion. The service department at the dealership is fantastic; I have always received excellent service from them. I would recommend Rudy Luther to anyone and have done so many times. More

Throughout the process everyone I worked with was courteous, professional and knowledgeable. Nettie came in on her day off to complete the delivery of my car and encouraged me to come back at my conv courteous, professional and knowledgeable. Nettie came in on her day off to complete the delivery of my car and encouraged me to come back at my convenience so she could follow up an any questions I had about the new vehicle. I took advantage of her offer and because of her depth of knowledge, all of my questions about my vehicle were answered. Nettie was a joy to work with and I would buy another car from her and Rudy Luther Toyota. I'm actually looking forward to my first oil change so I can chat with her, Renee and Stacey. More

I shopped around for my new Toyota Highlander and Tony did a great job getting a good price, making sure I understood some of the details other dealers wanted to gloss over, and was respectful of my time did a great job getting a good price, making sure I understood some of the details other dealers wanted to gloss over, and was respectful of my time - not pushing options that I was clear about not being interested in. Tony's very personable and straightforward and I'd be happy to buy from him again. More

My experience at this dealership was great. I would recommend working with Todd to anyone looking to buy a new Toyota. He was helpful and friendly. I didn't feel pressured at all. He patiently went ove recommend working with Todd to anyone looking to buy a new Toyota. He was helpful and friendly. I didn't feel pressured at all. He patiently went over all the features of my new vehicle and helped me setup my Bluetooth before I drove away in my new car. More

Came in today for an oil change for my 2004 Sienna. Everything went quick and they had my car washed up, oil changed and we were back on the road in under 1 hour. The facility is clean and they offer Everything went quick and they had my car washed up, oil changed and we were back on the road in under 1 hour. The facility is clean and they offer nice perks while waiting. Always a joy! More

I recently purchased a Toyota Prius. Jody and Stacy were extremely helpful in the process, as this was my first new car. I had done my homework and knew what i wanted. At no time was there any pressure to m extremely helpful in the process, as this was my first new car. I had done my homework and knew what i wanted. At no time was there any pressure to make a sale or to add any unwanted accessories. Within 2 hours I drove off the lot with a new car. Thank you!!!! More

I made a day-of appointment online (super convenient!) to get my turn signal light replaced. I showed up a bit early, but I was greeted very warmly. Kong took the time to show me how the last time my turn get my turn signal light replaced. I showed up a bit early, but I was greeted very warmly. Kong took the time to show me how the last time my turn signal light was replaced, the person who serviced my car (NOT Rudy Luther) did a total hack job of reinstalling the light cover. He then found me the appropriate part to replace the non-OEM bolt that had been holding the light cover on. He also refilled my windshield washer fluid and put my car through the car wash. When I went to pay up, he told me I didn't owe anything. Kong also gave me a quote on how much it would cost to fix my dashboard lights, which were out. When he explained that the whole dashboard would have to be removed to fix the lights, I was preparing myself for quote of several hundred dollars, so $150 seemed pretty reasonable. He scheduled the appointment and ordered the parts. Fast forward to my appointment today, when I went in to get my dashboard lights fixed. Again, I was greeted super warmly, and Jeremy set me up and told me that my appointment would take about an hour and a half. I was able to connect my computer to the WIFI in the waiting room and get work done while waiting for my appointment to end. Less than 90 minutes later, Jeremy came in with the keys. The payment process was super easy, and I now have a completely functional car again. I have been very impressed with the customer service at Rudy Luther. As a woman who knows next to nothing about cars, I am usually concerned that I am going to have the wool pulled over my eyes whenever I go to get my car serviced. I don't have any such concerns with Rudy Luther. As long as I continue to live in the Twin Cities, I will continue to have my car serviced there. More

Everything was explained well and car was finished in the timeframe given. The only thing that I would mention is that he said the car was washed (which it was) and vaccumed, however it was not vaccumed. timeframe given. The only thing that I would mention is that he said the car was washed (which it was) and vaccumed, however it was not vaccumed. More