Rudy Luther Toyota - Service Center

Home pick up for 50K service I had been putting off scheduling service due to covid-19, as it is our only vehicle and I wait at dealership during service. As it turned out, the h I had been putting off scheduling service due to covid-19, as it is our only vehicle and I wait at dealership during service. As it turned out, the home pick up service was excellent; on time and good communication with service advisor (Mia) and Misha the driver. Misha called before leaving dealership so I knew when to expect him, was very pleasant to talk to, and wiped down the car and keys once he returned the car. Very personable and professional. More

Pick up was an added plus Time for service on my Camry; opted for the pickup service offered during the COVID-19 pandemic. Entered needed service on line along with an issue t Time for service on my Camry; opted for the pickup service offered during the COVID-19 pandemic. Entered needed service on line along with an issue to be addressed. Simple process. Kevin, the service writer, texted and called to confirm my needs and then afterward to review completed actions. Misha called with pickup timing and was pleasant and professional at both pick up and deliver. Wiped car with disinfectant wipe upon delivery. More

Awesome! We have purchased several of our cars here. Nannette made purchasing a car so comfortable and she was very easy to work with. Just used the no con We have purchased several of our cars here. Nannette made purchasing a car so comfortable and she was very easy to work with. Just used the no contact concierge service pick up for routine maintenance. We were reminded the night before. Misha called before arriving, came gloved and masked. We had the remote in a baggy for him. He took the car, the dealer called when it was done, Misha called when he was on his way back. When he arrived he wiped the interior down with a bleach wipe, stood six feet from me when returning the paperwork and key. We really appreciate the concierge service and intend to continue to use this in the future. More

Misha was thoughtful about mask, cleaning, and distancing. He picked up my car, communicated clearly the pickup and delivery. The service was great, and he is a pleasure. It was a major convenienc distancing. He picked up my car, communicated clearly the pickup and delivery. The service was great, and he is a pleasure. It was a major convenience to have the car picked up and serviced while I worked from home. More

always on top of their game. I have done business with Rudy Luther Toyota for 8 years. They are an excellent dealership always focused on customer satisfaction. I used their conci I have done business with Rudy Luther Toyota for 8 years. They are an excellent dealership always focused on customer satisfaction. I used their concierge service today and it worked like clock work. More

I had to get a recall on my car, and with the pandemic, they did pick up and drop off service. My driver was Misha Supica and he was excellent! He was very timely, professional, and he cleaned my car after they did pick up and drop off service. My driver was Misha Supica and he was excellent! He was very timely, professional, and he cleaned my car after driving it back to me. He found out I am a nurse and he was so grateful for what I do, and he thanked me for it. What a great worker! More

Complete and Convenient Service I just had service on my Toyota Highlander for a recall. The Touchless Pick Up and Drop Off is fabulous. The car arrived back home promptly, clean and I just had service on my Toyota Highlander for a recall. The Touchless Pick Up and Drop Off is fabulous. The car arrived back home promptly, clean and with a smile! Thanks Misha and the service providers. More

Pickup/dropoff Service worked perfectly This service worked extremely well. Car was picked up. Maintenance was done. Paid online. Car was returned. Misha called to let me know he was on This service worked extremely well. Car was picked up. Maintenance was done. Paid online. Car was returned. Misha called to let me know he was on the way both times and was prompt, professional, and friendly. Very convenient service! More

Wonderful service! Very grateful for the prompt and courteous assistance!! My car was picked up and returned to me in a single morning. All Covid 19 social distancing practices were carefully taken. courteous assistance!! My car was picked up and returned to me in a single morning. All Covid 19 social distancing practices were carefully taken. More

This dealer has been great each time I visit! Occasional snafus with their scheduling in the service department, but when I do get service I feel like it’s done well and I’m informed about what my car needs snafus with their scheduling in the service department, but when I do get service I feel like it’s done well and I’m informed about what my car needs done. The pickup and drop off service during covid-19 was super convenient. So much so, that I’d say I would pay a reasonable amount for this in the future if it were to continue to be offered! More