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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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July 09, 2018

No follow through by servace management New windshield and crystalfusion applied damaged wiper arm. 4vist to dealers to finally get fixed. Someone scratched roof of my truck given. NotMe Di More

by Thad22
Recommend Dealer
No
Employees Worked With
Jeff Hopkins Todd Hickey. , Kong Yang
Jul 10, 2018 -

Rudy Luther Toyota responded

Hello, thank you for reaching out to us with your concerns. We apologize for your recent experience, and would like to look further into this. When you get a moment, can you email us with the best contact number to reach you at? Thank you in advance. Info@RudyLutherToyota.com

July 09, 2018

The 85,000 mile maintenance experience The service agents are always very friendly and knowledgeable. I go to Rudy Luther’s for all the regular maintenance needs so that there is a history More

by Fridenro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Jul 11, 2018 -

Rudy Luther Toyota responded

Thank you for your review! We are looking forward to seeing you again next time. :)

July 08, 2018

Good service. Oil change and new tires. My only complaint is how the tire rebate was handled. I have the opportunity to receive a $70 rebate if I fill out a form an More

by dtukey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Rudy Luther Toyota responded

I apologize for the hassle! We seem to have fallen short, but I appreciate your feedback. I will be passing this off to our management team for future process improvements. If you'd like to speak further about this, please give us a call at 763.222.2020 or email us at info@rudyluthertoyota.com

July 07, 2018

Consistently great! I've bought at least 4 cars from RLT and have had a great experience each time. All of the staff in sales and service have been phenomenal. It is clea More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Tufts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Eiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lofgren
Jul 07, 2018 -

Rudy Luther Toyota responded

Awesome! Thanks so much, Brad. Enjoy your new vehicle and we hope to see you again in the future!

July 04, 2018

easy as always My RAV 4 was due for oil change. Asked if you had time to get my son's old Lexis in for a oil change and tou were able to help us out. Was a big help More

by chad hanlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
Jul 05, 2018 -

Rudy Luther Toyota responded

It's our pleasure, Chad! We hope you come see us again. :)

July 04, 2018

Excellent service! Always so friendly and accommodating! I will always get my vehicle serviced at Rudy Luther Toyota, they are the best. Thank you for taking care of me! More

by Highlander Girl!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Jul 05, 2018 -

Rudy Luther Toyota responded

You're so welcome! Thank you for the great review!

July 03, 2018

Attentive, responsive to time line needs. I had another appointment that morning and when I expressed the need to be completed by a specific time the listened and actually got me out ahead of More

by Rudy Luther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Hassler, Eric Hagen
Jul 03, 2018 -

Rudy Luther Toyota responded

Thank you so much! We hope to see you again in the future. :)

July 03, 2018

Excellent Service, Clear Information Once again Rudy Luther service staff handled everything efficiently, doing only the maintenance that was needed. This has been my experience with the More

by doncamry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Rudy Luther Toyota responded

Awesome!!! Thank you so much for continuing to choose us after 20+ years. :) We greatly appreciate you as our customer and hope you had a great 4th of July!

July 01, 2018

145K routine maintenance Got appointment scheduled same day as my call, which was my request. Quick check in. Had additional need for low tire pressure to be checked on 3 More

by Vina Marquart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Jarvi
Jul 02, 2018 -

Rudy Luther Toyota responded

Thanks, Vina! We look forward to seeing you again for your next service visit. :)

July 01, 2018

Flat tire replaced; batteries replaced in keys The staff here are always friendly and very helpful. They are respectful and listen to what I have to say. They go out of their way to get the job don More

by Dog lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I only remember one name of the whole team
Jul 02, 2018 -

Rudy Luther Toyota responded

Wow, thank you so much for the positive feedback. We think you're the best, too!!

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