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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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June 03, 2021

We have two Toyotas from Rudy Luther. Love the vehicles, love the service and attention given to us. Every time we come in for service, we are treated with respect and everyone is very friendly. Highly rec More

by pitufo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Beyer, Ryan Vernon
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you so much for your 5-star review, it is our pleasure to keep your vehicle in tip-top shape! Have a great day.

June 03, 2021

Drop in visit without an appointment because of low tire pressure and ripped wiper blade. Was able to get tire patched and blades changed right away. Everyone was courteous and friendly. More

by dkh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names, but everyone was great!
Jun 10, 2021 -

Rudy Luther Toyota responded

Hi there! We'd like to thank you for your positive feedback about your last service visit. It's always a pleasure to assist you however we can. Have a wonderful day!

June 03, 2021

Always excellent customer service and technicians who thoroughly examine and take care of the details. All listen and explain repairs “in plain English” so that I understand what needs are necessary and More

by MarneZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Thai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Beyer, Shaun McDade
Jun 10, 2021 -

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need. :)

June 02, 2021

Misha and Rudy Luther as a whole has been fantastic to work with. Detail oriented, prompt, personable. I’ve appreciated my experience as it stands out. My experience started with a fantastic experience in More

by BMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Thomas
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you so much! Dave and Misha are stellar RLT employees, we are very grateful to have them as a part of our amazing team. We always strive for fantastic service, and it sounds like we delivered. :) Thank you again for your review and recommendation!

June 01, 2021

Recalls items were taken care of in the time that was estimated, and all staff were clean and courteous. Waiting room options were nice as well. More

by nancyrog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Michaud
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you, Nancy. We appreciate your positive feedback of your recent service visit, and we hope to see you again next time.

June 01, 2021

Bad Customer service, for 40000k service I waited around 3 hours in the lobby, nobody updated me on the status! I checked in at 9:40 am and finally i got the care around 12.30pm, More

by mytoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Rudy Luther Toyota responded

Hello! Thank you for your honest feedback, we appreciate hearing from you. I apologize for the long wait and miscommunication. We would like to research this a bit further. When you get a free moment, could you email us at info@rudyluthertoyota.com with your information? Thank you.

Jun 06, 2021 -

mytoyota responded

what info you need

Jun 07, 2021 -

Rudy Luther Toyota responded

A phone number or email to reach you at, to hear more about your experience. Please do not reply to this message with your contact information, as this is public. You can email us at info@rudyluthertoyota.com thank you!

May 31, 2021

I brought my van in to have brakes and an oil change done. There were no rotors available so Kevin had them fix my old ones. Kevin matched the price I was quoted on the phone. Thanks Kevin! I had a More

by tsjohnson7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you very much for your feedback regarding the sticker, we will be sure to let managers know as it helps us to improve our processes moving forward. I will check and see if we could get one mailed out to you. Please email us with your contact info: info@rudyluthertoyota.com. Thank you again for your continued business!

May 30, 2021

I am so grateful for the pick up and drop off service of my car. I am 10 miles out of the radius but your dealership has been so kind to help me out. Being widowed, I have no one to pick me up and bring me More

by Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Rudy Luther Toyota responded

It's our pleasure to assist!! Misha is so wonderful with our customers, we feel very blessed to have him here at RLT. We are happy to hear that we were able to take such great care of you and your vehicle, and we hope to see you in the future. :)

May 30, 2021

Rudy Luther Toyota provides high quality service, friendly staff and a high degree of workmanship in their service department. As a return customer, I have always been highly satisfied by their profe More

by Satisfiedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny (Cashier)
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you very much for your positive review. Your continued loyalty is much appreciated and we look forward to assisting you again.

May 29, 2021

They were on time, did my regularly scheduled maintenance, and I was in my way. Everyone was friendly and helpful. Blah blah blah blah blah More

by juliethelemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Rudy Luther Toyota responded

Thanks, Julie! Have a great day.

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