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Rusnak BMW

Thousand Oaks, CA

4.8
900 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 900 reviews

November 27, 2019

REGULAR MAINTENANCE JOSH GATES WAS GREAT. VERY KNOWLEDGEABLE. FAST AND FRIENDLY SERVICE. HIGHLY RECOMMEND. SERVICE COMPLETED AS REQUESTED. VEHICLE WAS CLEAN UPON RETRIEVA More

by david.gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSH GATES
Dec 03, 2019 -

Rusnak BMW responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 23, 2019

My salesman, Mickey Belt, was wonderful Mickey did everything possible to get me the car I wanted. He was wonderful to work with and I definitely will re-visit him again. Rusnak is a class a More

by Pfy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vannessa, Mickey Belt, Michael Powell
Nov 25, 2019 -

Rusnak BMW responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 22, 2019

Very easy to work with Art. Handled my service with ease and efficiency. I will return and request his service if possible. A kind man. More

by hollanddichter
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Rusnak BMW responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 21, 2019

Renee is fabulous! With all of the local BMW dealers near us, we have a choice of where we can go for service. We continually come back to Rusnak for one reason - Renee! More

by maryanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Nov 25, 2019 -

Rusnak BMW responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 20, 2019

Great Service A few months ago we did a take over lease on a BMW, last week a had a coolant leak. Josh helped us transfer the warranty into our name for a really l More

by MrsEliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gates
Nov 25, 2019 -

Rusnak BMW responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 15, 2019

The reason I go to this dealership is to work with Robert Rosas. He is always kind, efficient, and gets the very best deals. He is the best! More

by K_karlberg
Recommend Dealer
Yes
Employees Worked With
Robert Rosas
Nov 19, 2019 -

Rusnak BMW responded

It is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

November 15, 2019

MARK ALWAYS KNOW WHAT CAR I NEED WHEN MY LEASE IS UP GREAT DEALERSHIP AND CUSTOMER SERVICE ALWAYS AND SALES DEPARTMENT AND CAR INVENTORY AND MARK IS ALWAYS ON IT WHEN MY CAR IS UP FROM LEASE !!! More

by KEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Rusnak BMW responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

November 15, 2019

Excellent Service I've owned 4 BMW's and have had all 4 serviced by you. Renee Norris is the best service advisor. I always feel totally taken care of when I come in More

by constance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Nov 19, 2019 -

Rusnak BMW responded

Hello, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

November 12, 2019

Patrick and Amir 5 stars ! Very easy transaction. Very happy with my new X5. Patrick and Amir took good care of me. It was worth the drive from Palos Verdes. More

by lashap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Khansari, Patrick Rodriguez
Nov 12, 2019 -

Rusnak BMW responded

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 09, 2019

It’s a great dealership. The service is excellent. I’ve It’s a great dealership. The service is excellent. I’ve purchased a number of cars and I’m very happy with the sales department and I’m very pleased More

by Jerome
Recommend Dealer
Yes
Employees Worked With
Darren Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Kaltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Khansari, Michael Powell, Christie Rutherford
Nov 12, 2019 -

Rusnak BMW responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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