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Rusnak BMW
Thousand Oaks, CA
900 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 900 reviews
May 05, 2018
Mike Powell is an amazing service advisor! Courteous and always available to help with my service needs. Always sets an accurate timeline to meet or exceed my expectations. On time delivery alw Courteous and always available to help with my service needs. Always sets an accurate timeline to meet or exceed my expectations. On time delivery always! More
by Myboxamg65
Employees Worked With
Ivan is great!, Robert Hull, Michael Powell
May 04, 2018
Great staff! Great staff in every aspect and a reflection from the top as Roger Carroll is the best at his job! Would recommend anybody wanting a BMW or any other Great staff in every aspect and a reflection from the top as Roger Carroll is the best at his job! Would recommend anybody wanting a BMW or any other type Rusnak sells to use them as they are all really terrific- The Mills Family More
by Author
Employees Worked With
May 04, 2018
Great customer service. Vitaly took the time to review all of our options. The test drive was very informative and focused on our needs rather than the car's attributes, whic Vitaly took the time to review all of our options. The test drive was very informative and focused on our needs rather than the car's attributes, which demonstrated a unique connection with us. More
by alex
April 19, 2018
Leased New Car I have used Roger before and had a great experience. I was not sure which vehicle I wanted so I test drove several models and Roger was able to get t I have used Roger before and had a great experience. I was not sure which vehicle I wanted so I test drove several models and Roger was able to get the car with the options that I wanted. More
by Leased car
Employees Worked With
April 18, 2018
painless Roger Caroll is a pleasure to deal with. My only concern is that my SOS button was not connected If I was in an accident and could not reach my cell Roger Caroll is a pleasure to deal with. My only concern is that my SOS button was not connected If I was in an accident and could not reach my cell phone I would have been in severe jeopardy. The problem was promptly remedied but I had to travel from my home in Santa Monica back to the dealership. More
by Doogy 1957
Employees Worked With
April 14, 2018
oil change I don't have possession of the car any more. Lease was assumed through BMW Financial I still have an i3 which will continue to be serviced at Rusnak I don't have possession of the car any more. Lease was assumed through BMW Financial I still have an i3 which will continue to be serviced at Rusnak More
by gary fradkin
April 12, 2018
Always feel well taken care of. Dropped off my car for service, they took me to the golf course and picked me up promptly when I finished playing. Always great service! Dropped off my car for service, they took me to the golf course and picked me up promptly when I finished playing. Always great service! More
by Simi BMW X3
Employees Worked With
Michael Powell
April 09, 2018
Smooth Process Arriving at Rusnak BMW in Thousand Oaks, I was promptly welcomed by Mickey Belt. Mickey listen to my needs, showed me various models, gave me his fee Arriving at Rusnak BMW in Thousand Oaks, I was promptly welcomed by Mickey Belt. Mickey listen to my needs, showed me various models, gave me his feedback based on my needs and made my car leasing experience very much painless. Thank you! More
by BMW340iGT
Employees Worked With
Mickey Belt
April 08, 2018
Renee Norris Renee really went out of her way to make this experience exceptional! She got me a loaner and kept me abreast of the situation with my vehicle. Not Renee really went out of her way to make this experience exceptional! She got me a loaner and kept me abreast of the situation with my vehicle. Not only was my problem resolved but the car was also serviced while it was there! More
by Simibmwfamily
Employees Worked With
Renee Norris
April 06, 2018
Excellent experience! George Bonnaz is a terrific sales man and the total experience of buying my car was made easy. He is knowledgeable and I really appreciated his profes George Bonnaz is a terrific sales man and the total experience of buying my car was made easy. He is knowledgeable and I really appreciated his professionalism. More
by Laura C.
Employees Worked With
George Bonnaz
