Rusnak BMW

Hamid is amazing Hamid will continue to be our go to guy for vehicle now and in the future. He is honest and friendly. The service providdd is always amazing. Hamid will continue to be our go to guy for vehicle now and in the future. He is honest and friendly. The service providdd is always amazing. More

Very Satisfied! I came into the dealership only looking to compare against another brand that I had intended to buy. However, when I saw the executive demo offering, I came into the dealership only looking to compare against another brand that I had intended to buy. However, when I saw the executive demo offering, and the low apr incentives, I was pleasantly surprised. That, coupled with Mor's incredible ability to make the car shopping experience easy and enjoyable (who knew that was possible?), and his willingness to help me find a vehicle with the combination of features I wanted, sealed the deal. Mor was great, and I would recommend him with confidence to any friend or family member who's looking for a great vehicle and a fair deal. More

Quick Turnaround on Installation of Replacement Part Scheduled a service appointment with Rusnak BMW to repair the door on an interior storage compartment. Days before the appointment I was contacted by Scheduled a service appointment with Rusnak BMW to repair the door on an interior storage compartment. Days before the appointment I was contacted by Mike Powell, who informed me that he went ahead and ordered a replacement door, and that we would set up another appointment when the part arrives. We did just that. The morning of the new appointment I waited in Rusnak's customer lounge - my car was done in less than an hour and a half. I'm sure the car wash took longer than the installation. And by the way, Rusnak's car wash is very good too. Very pleased with Rusnak BMW service department, and especially happy with Mike Powell. More

Engine running roughly Art was quick to get the car into service department, where it was discovered that the repairs were under warranty. Car was ready in a few hours. Art was quick to get the car into service department, where it was discovered that the repairs were under warranty. Car was ready in a few hours. More

Headlight Replacement Great service and follow-through! Art does an outstanding job. Dealership is always clean, accomodating, and helpful. My car is returned washed and Great service and follow-through! Art does an outstanding job. Dealership is always clean, accomodating, and helpful. My car is returned washed and clean. Appointment expectations were.met!! More

First Time Service We didn't have any problems. I brought in my wife's car for an oil change on a Saturday. It was my first time at the service area of this dealership. We didn't have any problems. I brought in my wife's car for an oil change on a Saturday. It was my first time at the service area of this dealership. Someone come up to me within a few moments and directed me where to go. I didn't get a loaner, but l was able to coordinate a ride with my wife. They finished the car within a couple of hours and called when it was ready. I wasn't able to make it back to pick up the car before the service dept closed. They left the key and paperwork with the sales dept which bought me some time to get back to the dealership that day. That was very helpful. More

Service Bob Martin was very helpful and accommodating! I asked for a loaner and since there was none left I was able to go to Enterprise. I that made me feel Bob Martin was very helpful and accommodating! I asked for a loaner and since there was none left I was able to go to Enterprise. I that made me feel Like the dealership cares about my needs . More

service Evaluation Excellent service as always. Mr. MICHAEL Powell is the best and I cannot say enough good things about hiim. He makes you feel right at home. He is fri Excellent service as always. Mr. MICHAEL Powell is the best and I cannot say enough good things about hiim. He makes you feel right at home. He is friendly, polite, curtious, and a good man. Rusnak BMW should be very proud to have such an employee. More

Service My experience was great. I think this review should not require a 25 word minimum I am very busy and I can sum my experience up in one word. I took th My experience was great. I think this review should not require a 25 word minimum I am very busy and I can sum my experience up in one word. I took the time that I don't have to support Art More

sudden need of broken rear window opening although the cost to fix a panenger rear window on 325ci was higher then expected, i was given a new bmw to drive while the work was done. to mybsurpr although the cost to fix a panenger rear window on 325ci was higher then expected, i was given a new bmw to drive while the work was done. to mybsurprise the repair was done before the day was pit, butbhadvto waitvtill next day tonpick up my car due to heavy traffic at 5:00 pm. the newccaecwasbexchanged for my 425ciband my bill was paid. everything worked again! More