Rusnak BMW

Stellar treatment - consistently! Robert Hull is nothing short of amazing - personable, focused, efficient, knowledgeable, and honest! Given that the dealership is about a 20 minute d Robert Hull is nothing short of amazing - personable, focused, efficient, knowledgeable, and honest! Given that the dealership is about a 20 minute drive from home, Robert always respects my time & gets me in & out ASAP. The process is effortless - the technicians, from the person who greets you when you drive up to the person who delivers your car upon completion...WASHED...to the people in the invoicing section - are all seemingly finely choreographed. I'm on my 3rd car from this dealership, and will be on to the 4th before the end of the year - wish more services in my life were this great! More

Excellent service department Mike in the service department is great! He listened to all my concerns and set me up with a loaner. I received a text when my car was ready to be pic Mike in the service department is great! He listened to all my concerns and set me up with a loaner. I received a text when my car was ready to be picked up. The process was very efficient. More

BMW purchase Received excellent service from Jeff Kaltman. Have been dealing with him for many car purchases. Always a please to work with. My main reason for pur Received excellent service from Jeff Kaltman. Have been dealing with him for many car purchases. Always a please to work with. My main reason for purchasing loyalty with Rusnak. More

Hamid is amazing Hamid will continue to be our go to guy for vehicle now and in the future. He is honest and friendly. The service providdd is always amazing. Hamid will continue to be our go to guy for vehicle now and in the future. He is honest and friendly. The service providdd is always amazing. More

Very Satisfied! I came into the dealership only looking to compare against another brand that I had intended to buy. However, when I saw the executive demo offering, I came into the dealership only looking to compare against another brand that I had intended to buy. However, when I saw the executive demo offering, and the low apr incentives, I was pleasantly surprised. That, coupled with Mor's incredible ability to make the car shopping experience easy and enjoyable (who knew that was possible?), and his willingness to help me find a vehicle with the combination of features I wanted, sealed the deal. Mor was great, and I would recommend him with confidence to any friend or family member who's looking for a great vehicle and a fair deal. More

Quick Turnaround on Installation of Replacement Part Scheduled a service appointment with Rusnak BMW to repair the door on an interior storage compartment. Days before the appointment I was contacted by Scheduled a service appointment with Rusnak BMW to repair the door on an interior storage compartment. Days before the appointment I was contacted by Mike Powell, who informed me that he went ahead and ordered a replacement door, and that we would set up another appointment when the part arrives. We did just that. The morning of the new appointment I waited in Rusnak's customer lounge - my car was done in less than an hour and a half. I'm sure the car wash took longer than the installation. And by the way, Rusnak's car wash is very good too. Very pleased with Rusnak BMW service department, and especially happy with Mike Powell. More

Engine running roughly Art was quick to get the car into service department, where it was discovered that the repairs were under warranty. Car was ready in a few hours. Art was quick to get the car into service department, where it was discovered that the repairs were under warranty. Car was ready in a few hours. More

Headlight Replacement Great service and follow-through! Art does an outstanding job. Dealership is always clean, accomodating, and helpful. My car is returned washed and Great service and follow-through! Art does an outstanding job. Dealership is always clean, accomodating, and helpful. My car is returned washed and clean. Appointment expectations were.met!! More

First Time Service We didn't have any problems. I brought in my wife's car for an oil change on a Saturday. It was my first time at the service area of this dealership. We didn't have any problems. I brought in my wife's car for an oil change on a Saturday. It was my first time at the service area of this dealership. Someone come up to me within a few moments and directed me where to go. I didn't get a loaner, but l was able to coordinate a ride with my wife. They finished the car within a couple of hours and called when it was ready. I wasn't able to make it back to pick up the car before the service dept closed. They left the key and paperwork with the sales dept which bought me some time to get back to the dealership that day. That was very helpful. More

Service Bob Martin was very helpful and accommodating! I asked for a loaner and since there was none left I was able to go to Enterprise. I that made me feel Bob Martin was very helpful and accommodating! I asked for a loaner and since there was none left I was able to go to Enterprise. I that made me feel Like the dealership cares about my needs . More