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Rusnak BMW

Thousand Oaks, CA

4.8
897 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 897 reviews

February 09, 2017

Great Car Buying Experience Scott Smith was a pleasure to work with and I got a great deal on the car I wanted with no haggling. Thank you Rusnak! More

by Jeff Burton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
Feb 14, 2017 -

Rusnak BMW responded

I am glad to hear about your wonderful experience with Scott. Enjoy your new vehicle, and thank you for your business. -Al LeMoine., General Manager

February 09, 2017

VERY PLEASED Roger Carroll is awesome and very knowledgable! He is a great man to work with. I will only have Roger lease me my BMWs. I have recommended him to More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Lazar - BMW - Finance Manager
Feb 14, 2017 -

Rusnak BMW responded

Thank you for the compliments to our team member, Roger. He will appreciate your kind words! Thank you for choosing Rusnak BMW. We hope you love your new vehicle. -Al LeMoine., General Manager

January 31, 2017

Excellent Servcie Michael Powell has always been amazing every time my car needs service or repairs. He is very prompt, honest, and professional. I was always kept up t More

by bcarron327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Feb 07, 2017 -

Rusnak BMW responded

Thank you for the great review and for recognizing Michael! I am happy to hear that he provided prompt and professional service, and that you had an A+ experience all around! -Al LeMoine., General Manager

January 30, 2017

Claude Cantin Claude was great!!! He is very knowledgeable and personable. This made the process of us purchasing a BMW 320i very easy. He easily went through the e More

by BMW123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin
Feb 06, 2017 -

Rusnak BMW responded

Thank you for the great review! I am happy to hear that Claude took great care of you, and helped you find the BMW 320i of your dreams. Enjoy your new vehicle, and thank you for choosing Rusnak BMW! -Al LeMoine., General Manager

January 30, 2017

BMW SERVICE. My experience was quick and easy. Everyone was very professional and knowledgeable. Even though my vehicle wasn't in the shop long. I was kept up to d More

by Sae361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Feb 06, 2017 -

Rusnak BMW responded

Thank you for the great feedback. I am happy to hear that you had great experience, and that you were kept up to date with the status of your vehicle. Thank you for choosing Rusnak BMW! -Al LeMoine., General Manager

January 27, 2017

Jeff and Victor We were treated right by both Jeff and Victor and they found us a car that we liked and we had a sale.They found us a car, we test drove it and it b More

by Pomeranz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kaltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Bouhadana
Feb 06, 2017 -

Rusnak BMW responded

Thank you for the great review and thank you for recognizing Jeff and Victor! I am happy to hear that it was a simple and pleasant purchasing process. -Al LeMoine., General Manager

January 26, 2017

Great work by Roger Roger and the woman who helped me were exceptional. They were friendly, personable and didn't push too hard on getting the sale. Their product kno More

by Jimmy W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate? (Product Specialist?), Reginaldo Fermin
Feb 06, 2017 -

Rusnak BMW responded

Jimmy, I am glad to hear that you enjoyed your experience with Roger and the rest of our team. We appreciate the fantastic review, and look forward to working with you in the future! -Al LeMoine., General Manager

January 23, 2017

Darren Evans Welcoming, helpful, friendly, informative and professional service from start to finish. I felt well taken care of from sales to finance. Thank you fo More

by Silver Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy T, Kurt Carruthers
Feb 06, 2017 -

Rusnak BMW responded

Thank you for the terrific feedback. I am so glad to hear that you were well taken care of and received professional and attentive customer service. -Al LeMoine., General Manager

January 20, 2017

Bob Martin Another great experience with Bob Martin. I had minor service accomplished. Service was completed when promised with no issues. I highly recommend goi More

by pete123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Jan 30, 2017 -

Rusnak BMW responded

Pete, I am pleased to hear about your excellent experience with Bob! Thank you for your compliments to both Bob and our Service team. We look forward to working with you in the future. -Al LeMoine., General Manager

January 15, 2017

Great service I sent my son in to set up his own service and Art took very good care of him. Much appreciated. Car was done as a wait and on time and washed More

by LNH BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2017 -

Rusnak BMW responded

Thank you for the great review and for choosing Hyundai Inland Empire! I am happy to hear that everyone you encountered was professional and helpful. -Joe Borges, General Manager

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