Rusnak BMW

Tire change Service associate, Renee, was very helpful and welcoming (happens to be that all other associates were not as welcoming). She addressed my issue quick Service associate, Renee, was very helpful and welcoming (happens to be that all other associates were not as welcoming). She addressed my issue quickly and rushed the fix through the department. More

Service Visit Just a second time having the i3 in for service. Mike Oliver kept me in the loop regarding the status of the car and was extremely pleasant to deal w Just a second time having the i3 in for service. Mike Oliver kept me in the loop regarding the status of the car and was extremely pleasant to deal with. More

My First BMW Everyone was friendly and professional. All questions were answered, and Shawn Mamo and Diana Audish were a pleasure to work with. Showroom and all Everyone was friendly and professional. All questions were answered, and Shawn Mamo and Diana Audish were a pleasure to work with. Showroom and all facilities were beautiful. More

Awesome I loved my recent experience with service recommended and my awesome mechanic Tim who has worked on my cars for the past 6 years. I can always rely o I loved my recent experience with service recommended and my awesome mechanic Tim who has worked on my cars for the past 6 years. I can always rely on Tim to check and repair any issues . My service advisor Robert Martin was extremely professional and courteous . Thank you crew at Rusbak BMW More

BMW Experience A-1 We traveled back to purchase another BMW vehicle. This dealer has one of the best selections of vehicles and personnel which made our experience feel We traveled back to purchase another BMW vehicle. This dealer has one of the best selections of vehicles and personnel which made our experience feel like we were one of the family! They met our financial conditions. Jeff, Katie, and Austin are one hell of a team! 100% efficient and gave us so many options that other BMW dealers near where I live could not even match. Will Return AGAIN in three years! :) More

Great service experience very courteous, took care of my issues, wanted to please. highly recommend. Listened to my concerns and worked hard to resolve any corrections that very courteous, took care of my issues, wanted to please. highly recommend. Listened to my concerns and worked hard to resolve any corrections that were needed. More

Quick turn around I had an engine light on which prompted me to go to the dealership. I was greeted outside and informed that the brake fluid could not be topped off as I had an engine light on which prompted me to go to the dealership. I was greeted outside and informed that the brake fluid could not be topped off as this would be a service item. I spoke to Jason who set up an appointment for me on Monday morning. All interactions were professional and courteous. The van driver who brought me back to my house deserves praise for being helpful with a customer oriented demeanor. Great asset for your business. Sorry, I do not have his name. Thank you More

All good in Westlake Scott and the team at Westlake BMW took care of us. They were efficient and kind. Could not ask for a better experience. Thank you!! Scott and the team at Westlake BMW took care of us. They were efficient and kind. Could not ask for a better experience. Thank you!! More

Fast, friendly, service Very attentive, detailed, efficient, friendly experience. Very impressed with personnel, facility and quality of services rendered. Service included a Very attentive, detailed, efficient, friendly experience. Very impressed with personnel, facility and quality of services rendered. Service included air bag replacement/recall, Dealer included tire check/fill, wiper fluid top off, Car wash at no charge! AAAA+++++++++ More

Thorough recent service experience At final test, the mechanic discovered two more problems which were attended to immediately. (I am required to have 25 words when 14 described the sit At final test, the mechanic discovered two more problems which were attended to immediately. (I am required to have 25 words when 14 described the situation completely!) More