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Rusnak BMW
Thousand Oaks, CA
897 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 897 reviews
April 23, 2016
Great Service Bob was awesome, he was with me entirely the whole day helping me decide on the right vehicle for me, great customer service, would absolutely recomme Bob was awesome, he was with me entirely the whole day helping me decide on the right vehicle for me, great customer service, would absolutely recommend him to anyone looking for a BMW. More
by Pat Leff
Employees Worked With
Bob Anderson
April 10, 2016
Service for Engine Issue Very helpful service and great staff. Art took wonderful care of us and is really the best. Definitely would recommend getting your vehicle serviced h Very helpful service and great staff. Art took wonderful care of us and is really the best. Definitely would recommend getting your vehicle serviced here More
by Andrew H
Employees Worked With
April 10, 2016
Excellent Service review From the initial phone call requesting service until the conclusion of the service and I drove out, everything was Outstanding. Art took the time to From the initial phone call requesting service until the conclusion of the service and I drove out, everything was Outstanding. Art took the time to explain all that was done and why. When the car was delivered, the cleanest of any car wash I've ever had; almost like a detail, more than a wash. After multiple experiences at Rusnak, am very happy and satisfied with all my requests and needs. More
by Newt's experience
Employees Worked With
April 10, 2016
BMW 428i 2016 Best customer service ever. Friendly, helpful and will recommend you. I'm so happy with my new ride. Thank you Drew. I'll be back. :) Best customer service ever. Friendly, helpful and will recommend you. I'm so happy with my new ride. Thank you Drew. I'll be back. :) More
by Lord Grey
Employees Worked With
Andrew Sebring
March 31, 2016
Great Experience! I was helped immediately and with extreme professionalism. Jeff explained every feature of the car, and helped me order exactly what I needed. I was g I was helped immediately and with extreme professionalism. Jeff explained every feature of the car, and helped me order exactly what I needed. I was given an accurate ETA for my order and kept informed of its progress. Excellent experience! More
by Ana Carolina Pratt
Employees Worked With
March 31, 2016
Excellent Customer Experience!! Scott Smith was a professional in all aspects of my purchase. I have purchased multiple vehicles in the past and won't go to another BMW dealership be Scott Smith was a professional in all aspects of my purchase. I have purchased multiple vehicles in the past and won't go to another BMW dealership because of Scott's extensive knowledge of BMW vehicles and his relationship building skills. Thanks for the help Scott!! More
by K & T Cano
Employees Worked With
Bruce Lee, Mehran Forutan, Scott Smith
March 30, 2016
Courteous and professional I wen't in to Rusnak as a new BMW owner and all my questions and concerns were answered. Thank you Renee! High end coffee machine, pastries and a frie I wen't in to Rusnak as a new BMW owner and all my questions and concerns were answered. Thank you Renee! High end coffee machine, pastries and a friendly staff. What more can you ask for. Only issue I noticed on my way home was a long sooty black mark on my beige passenger seat. Next time I will check the car over more carefully, the mark came off after a few minutes with warm water and a microfiber towel. More
by alexander lukashenko
Employees Worked With
Renee Norris
March 25, 2016
Service Mike Powell has been my service advisor for a few years and has always been professional and friendly. My latest visit was similar to all the others, Mike Powell has been my service advisor for a few years and has always been professional and friendly. My latest visit was similar to all the others, in a word great. Thanks to Mike. More
by BMW
Employees Worked With
Michael Powell
March 25, 2016
Great attention from the sales, finance and service staff. The attention we got from our sales advisor was great. He was extremely knowledgeable and found out information that he didn't know quickly. He showed The attention we got from our sales advisor was great. He was extremely knowledgeable and found out information that he didn't know quickly. He showed us some special deals on demos and executive cars and compared them with what we could get new. More
by See More
March 20, 2016
Art Simcox - great and caring service advisor Art Simcox is a great service advisor and cares about cost and what I need for my bmw 335d. Thanks for the time spent with me. Art Simcox is a great service advisor and cares about cost and what I need for my bmw 335d. Thanks for the time spent with me. More
by bmw 335d
Employees Worked With
