Rusnak BMW

excellent servise the best price I cant ask more I was recommended there from my family member that bought bmw he told me dont buy any car before you see Mihran i am glad i did me and my wife are ver I was recommended there from my family member that bought bmw he told me dont buy any car before you see Mihran i am glad i did me and my wife are very happy we are thinking to buy another one from Rusnak specialy Mihran and his helper Richard were the best gave us excellent service More

Great price and great service Had a wonderful experience buying a factory-built to order 328i through the AmEx car buying program (look online for the AmEx program instructions). I Had a wonderful experience buying a factory-built to order 328i through the AmEx car buying program (look online for the AmEx program instructions). I do have an AmEx card but I don't think you must have one as no one ever asked me for my card number (online or in the store). Darren Evans at Rusnak gave me the lowest quote by thousands of dollars compared to other SoCal dealerships in the AmEx program, and also compared to 2 other car buying services. Because it was a custom-built car, I was afraid there would be no "deals" and the price would be very high. This was definitely true with the other dealerships' AmEx quotes, and also from the other 2 car buying services. I don't know how Darren did it, but he gave me a great price which was most definitely a "deal". I am a very busy professional, and I really appreciated the excellent and courteous service Darren provided. I met with Darren in late January and placed the order for my car. Darren updated me via e-mail every step of the way as to the day my car was built in Munich, the date it shipped out of Germany, and the date it arrived in Port Hueneme. I picked up the car at Rusnak 8 weeks after ordering it, and it was absolutely perfect and exactly as I had specified. Darren is such a professional and absolutely wonderful to work with. My introduction to my new BMW and all its amazing technological features was provided by Jess, my assigned "BMW Genius" and he was also wonderful. Jess is extremely knowledgeable and was very patient with all the questions I had as the technology has changed so much from my previous BMW, which is now 11 years old. You will not go wrong working with Darren and the great team at Rusnak. More

Always helpful Always quick service that covers all my BMW needs. Employees are very friendly and eager to create a comfortable and enjoyable environment. I have tak Always quick service that covers all my BMW needs. Employees are very friendly and eager to create a comfortable and enjoyable environment. I have taken my BMW's here for the last 5 years and I will never to go anywhere else! More

Great dealership Low pressure Salesmen and are willing to spend the time with you to ensure you get into the car that is best for you. Server department is terrific a Low pressure Salesmen and are willing to spend the time with you to ensure you get into the car that is best for you. Server department is terrific as well. More

Service. As always Renee is terrific Fast and courteous. Great follow up It was just an oil change, but I was treated as if it was serious service and I was a VIP Fast and courteous. Great follow up It was just an oil change, but I was treated as if it was serious service and I was a VIP More

My positive BMW buying experience! Roger was a perfect gentleman from start to finish, at no time did I feel pressure of any kind, that I really appreciated. He was very knowledgable ab Roger was a perfect gentleman from start to finish, at no time did I feel pressure of any kind, that I really appreciated. He was very knowledgable about the model I Wanted, and was very helpful in building and ordering my X5. I'm telling my friends about Rusnak and the Costco auto buying experience. I Love my X5, it's a Great Car!Blake Ramsey took me on my test drive, never met anyone who was more knowledgable about his cars than Blake. More

Staff remained after hours to help Due to our busy schedules, my wife and I were recently invited and accommodated to a late in the day appointment to test drive and eventually purchase Due to our busy schedules, my wife and I were recently invited and accommodated to a late in the day appointment to test drive and eventually purchase our new car. I was very surprised and amazed that staff had no issues staying well after closing hours to complete the purchase. Thank you to Scott Smith and Bruce Lee for making the transaction a smooth and pleasant one. More

Great Warranty Experience I brought my vehicle in for an issue that was covered under the extended emissions warranty. Even though the vehicle was nearly 10 years old and it w I brought my vehicle in for an issue that was covered under the extended emissions warranty. Even though the vehicle was nearly 10 years old and it was just a warranty claim, Art treated me very well and had no problem taking care of it for me. When the job was finished, the technician Austin came out to chat with me about everything he inspected on the car and he gave me some advice on extra precautions to keep the vehicle in top-notch shape. They both did their best to make it a great experience, which I wouldn't normally have expected with it just being a warranty claim. Thanks again! More

Bob Martin/excellent as always Service visit/excellent, I am a long time BMW owner and have leased over twenty car at Rusnack. Bob Martin has always been excellent to deal with . Service visit/excellent, I am a long time BMW owner and have leased over twenty car at Rusnack. Bob Martin has always been excellent to deal with . More