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Rusnak BMW

Thousand Oaks, CA

4.8
900 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 900 reviews

March 25, 2016

Service Mike Powell has been my service advisor for a few years and has always been professional and friendly. My latest visit was similar to all the others, More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Mar 31, 2016 -

Rusnak BMW responded

I am happy that Mike has taken great care of you for several years now. Thank you for the great review, for recognizing Mike, and for continuing to choose Rusnak BMW!- Al LeMoine., General Manager

March 25, 2016

Great attention from the sales, finance and service staff. The attention we got from our sales advisor was great. He was extremely knowledgeable and found out information that he didn't know quickly. He showed More

by See More
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaly Sklar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Abravanel, Belle Hormozi
Mar 31, 2016 -

Rusnak BMW responded

I am glad that your sales advisor helped you explore all of your options in a friendly and professional manner. Thank you for the excellent review! - Al LeMoine., General Manager

March 20, 2016

Art Simcox - great and caring service advisor Art Simcox is a great service advisor and cares about cost and what I need for my bmw 335d. Thanks for the time spent with me. More

by bmw 335d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2016 -

Rusnak BMW responded

Thank you so much for recognizing Art! He is a great member of our team, and he will enjoy reading your review! I am so glad you had an excellent experience with us. Thank you for the great review! - Al LeMoine., General Manager

March 17, 2016

excellent servise the best price I cant ask more I was recommended there from my family member that bought bmw he told me dont buy any car before you see Mihran i am glad i did me and my wife are ver More

by joe wassilian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mehran Forutan
Mar 28, 2016 -

Rusnak BMW responded

Joe, thank you for the terrific review! We are happy that your family member recommended us to you, and even happier that you had the same great experience that he/she recieved! Thank you for recognizing Mirhan and Richard! They will enjoy reading your kind review. Again, thank you for the excellent review, and for choosing us! - Al LeMoine., General Manager

March 16, 2016

Great price and great service Had a wonderful experience buying a factory-built to order 328i through the AmEx car buying program (look online for the AmEx program instructions). I More

by FanOfBMWs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess
Mar 28, 2016 -

Rusnak BMW responded

Thank you so much for this incredible review! I am so pleased to learn that Darren went above and beyond to make this a special and pleasant experience for you. I am also happy that he kept you informed each step of the way, so that you knew what to expect while awaiting your dream car! Thank you for also recognizing Jess. We are so happy that you had an excellent experience all around. Thank you for choosing us, and for the the excellent review! - Al LeMoine., General Manager

March 15, 2016

Always helpful Always quick service that covers all my BMW needs. Employees are very friendly and eager to create a comfortable and enjoyable environment. I have tak More

by smilevp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Volpe, Scott Smith, Robert Hull
Mar 28, 2016 -

Rusnak BMW responded

Firstly, thank you for choosing Rusnak BMW for the last five years! We so appreciate your continued patronage. Secondly, thank you for the excellent review. I am happy that we have met and exceeded all of your BMW needs! Thank you so much for your feedback! - Al LeMoine., General Manager

March 13, 2016

Great dealership Low pressure Salesmen and are willing to spend the time with you to ensure you get into the car that is best for you. Server department is terrific a More

by markcmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claude Cantin
Mar 17, 2016 -

Rusnak BMW responded

We understand that buying a car is a huge purchase. We are glad to know that you felt you could take your time and get the best car fo you! Thank you for also recognizing the service department. Thank you for the excellent review, and for choosing us! - Al LeMoine., General Manager

March 02, 2016

Service. As always Renee is terrific Fast and courteous. Great follow up It was just an oil change, but I was treated as if it was serious service and I was a VIP More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Mar 10, 2016 -

Rusnak BMW responded

Mark, thank you for the great review! We are happy to know that you had a fast, easy and pleasant experience! You are definitely a VIP in our book! - Al LeMoine., General Manager

February 24, 2016

My positive BMW buying experience! Roger was a perfect gentleman from start to finish, at no time did I feel pressure of any kind, that I really appreciated. He was very knowledgable ab More

by Mikex5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Ramsey
Mar 07, 2016 -

Rusnak BMW responded

Mike, we are happy that you enjoyed your experience while purchasing your X5. Thank you for recognizing Roger, for the excellent review, and for choosing us! Enjoy your new car! - Al LeMoine., General Manager

February 16, 2016

Staff remained after hours to help Due to our busy schedules, my wife and I were recently invited and accommodated to a late in the day appointment to test drive and eventually purchase More

by Dellmario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Lee, Scott Smith
Feb 23, 2016 -

Rusnak BMW responded

We are so happy that we could work with you to find you an excellent car. Thank you for recognizing Scott and Bruce. Enjoy your new car!! - Al LeMoine., General Manager

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