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Rusnak BMW

Thousand Oaks, CA

4.8
900 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 900 reviews

October 25, 2015

Friendly efficient service Reviewed the issues and put together a plan. Gave me options.delivered on promise and on time. First class. Solved the issues and gave me confidence f More

by PaulD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Oct 30, 2015 -

Rusnak BMW responded

Thank you for the kind review, Paul! So glad that we were able to help you! - Al LeMoine., General Manager

October 25, 2015

Thank you Rusnak BMW The Rusnak service center is amazing, modern, clean and the personnel are super friendly and professional. The service on our vehicle was completed on More

by Cootsluicer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hull
Oct 30, 2015 -

Rusnak BMW responded

Thank you for the kind review! We appreciate your feedback, and are so glad that you had a great experience. - Al LeMoine., General Manager

October 22, 2015

Great Experience!!! We sent a few emails out to find my ideal BMW i3, Roger Carroll wrote back promptly - his response was simple, had all of the necessary details and of More

by Sarah & Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jess helped us set up our car - linking Bluetooth, how to operate..., Reginaldo Fermin
October 21, 2015

Engine Maintenance Kind and helpful service. Timely and professional. Very satisfied with the continued customer service from the day I purchased my BMW. Thank you Rusna More

by BMW328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harlan Sacks, Mark Nicastro
Oct 30, 2015 -

Rusnak BMW responded

That is great to hear! I am so glad to hear that you had a great experience with our service team. Please don't hesitate to reach out if you need anything else! - Al LeMoine., General Manager

October 21, 2015

Best car buying experiance i have ever had! By far the best car buying experience I have ever had and when it was over, I got to drive home in a new BMW, Does not get better!! More

by Brink25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mehran Forutan
Oct 30, 2015 -

Rusnak BMW responded

Thank you for the kind review! Congratulations on your new BMW! - Al LeMoine., General Manager

October 21, 2015

Excellent first impression. I arrived at Rusnak Service at 8 am Oct 19 with slight apprehension as I was overdue for service and was unsure as to what extent, in terms of time/lo More

by ironbeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Abravanel
Oct 30, 2015 -

Rusnak BMW responded

Thank you for such a thorough and thoughtful review! We so appreciate valuable customers like yourself, and are so proud to have earned your business! - Al LeMoine., General Manager

October 09, 2015

Pleasant and easy Roger was pleasant and helpful and Diana in finance was sharp and quick. I would be glad to recommend these people and the dealership to friends. More

by stuart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 14, 2015 -

Rusnak BMW responded

Thanks for the kind words for Roger and Diana, Stuart! They're top-notch! Enjoy your new purchase! - Al LeMoine., General Manager

October 07, 2015

Excellent service advisor Renee was extremely helpful, communicative and a valued advocate in dealing with a recently out-of-warranty 1M. I appreciate her going to bat for me a More

by 45667677
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Oct 14, 2015 -

Rusnak BMW responded

Thank you for the excellent review! Renne is a valuable member of the team and we're proud to have her on board! - Al LeMoine., General Manager

October 07, 2015

We have a fond experience dealing with the peoples at Rusnak Sales representative and finance person were very knowledgeable, Service representative was very helpful. We highly recommend Rusnak BMW to anyone who More

by Sundance2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Lee, Mickey Belt, Michael Powell
Oct 14, 2015 -

Rusnak BMW responded

Thank you for the great review! It' great to hear that our whole team was so helpful in your buying experience! Enjoy your purchase! - Al LeMoine., General Manager

September 30, 2015

Perfect Jeff was great. got the deal done. the car was the exact one I was looking for with the exact equipment requested and gave me great service. More

by BGF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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