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Rusnak BMW

Thousand Oaks, CA

4.8
900 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 900 reviews

September 25, 2015

A+ Service Honest and reliable. Very different than most car dealership. These guys don't play games and provide a straightforward, hassle free transaction. R More

by rony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2015 -

Rusnak BMW responded

Thank you for the kind review! Robert is an asset to our team, and always goes above and beyond for his customers. Enjoy your purchase, we look forward to working with you in the future! - Ken C., General Manager

September 24, 2015

new Lease Got into a new lease and the process was simple and cost effective. My objectives were met!!!! My goal was to upgrade my car and keep payment about th More

by Golf Pro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Belt, Ken Christ, Ken Christ, Mickey Belt
Oct 02, 2015 -

Rusnak BMW responded

Thank you for the excellent review! It's great to hear that Mickey was able to get you into the car you wanted at the right price! We're so glad we could help! - Ken C., General Manager

September 20, 2015

X5 from DarreN We had a great experience from start to finish when buying our X5 from Darren. He found us a great car and everything went smoothly. Highly recommend More

by JJE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 18, 2015

Great experience! I took my BMW Rusnak for routine service. The work was performed to my satisfaction and was ready when promised. Robert Hull, service advisor, was kin More

by Goldzco
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hull
Sep 24, 2015 -

Rusnak BMW responded

Thank you for the kind review! Rober is a wonderful addition to our team, and it's great to hear that his service met your expectations! Let us know if we can help with anything else! - Ken C., General Manager

September 17, 2015

I enjoy working with Darren Evans and will continue to do so This is my second purchase with Darren Evans. He is professional, understands my needs and doesn't put any pressure on me. We have established a good More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darren Evans was my sales rep not finance.
Sep 24, 2015 -

Rusnak BMW responded

Thank you, Carol! Darren is a top-notch salesman, and we are proud of his work! It's great to hear that he has been so helpful in your purchasing experiences with him! - Ken C., General Manager

September 17, 2015

Been buying cars here for years. I've purchased several cars from Rusnak. I won't buy anywhere else. I have referred several people to Rusnak and they also have become repeat custome More

by Atomicshrink
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
Sep 24, 2015 -

Rusnak BMW responded

Thank you for the 5-Star Review! We are thankful to have you as a loyal customer! - Ken C., General Manager

September 17, 2015

Amazing experience at Rusnak, as usual!!!! Robert Hull, one of Rusnak's BEST in the Service Department, never fails to take excellent care of me whenever I approach him. Often, I've just poppe More

by 747674dg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady at Service Desk, Robert Hull
Sep 24, 2015 -

Rusnak BMW responded

Thank you so much for the wonderful story of your experience here! Robert is an exceptional member of our team, and I know that his customers are very important to him! It's great to hear that your service visit was efficient and everyone was friendly! We look forward to seeing you again! - Ken C., General Manager

September 13, 2015

Polite and Responsive From arrival to pickup, including a change needed and an extra day, everyone was polite and responsive and all work was done as agreed along with a sp More

by The Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : The older gentleman greeting me when I arrived and assisting when I returned.. Very impressive., Michael Powell
Sep 16, 2015 -

Rusnak BMW responded

Thank you for the 5-Star Review! I'm so glad our team could exceed your expectations! We hope you'll come back to see us. - Ken C., General Manager

September 13, 2015

Customer Service Accomodating and go far and beyond what's expected of customer service. God Bless all of the staff and families that make this service so exceptional More

by tgreen3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Sep 16, 2015 -

Rusnak BMW responded

Michael, it's an honor to earn such a warm-hearted review. We love what we do, and we're proud of the work we can provide to our customers. We look forward to seeing you again! - Ken C., General Manager

September 11, 2015

Excellent service. I was greeted by Mark. He was great with I needed for returning my lease and pick up new car. He was patient and met my need. Financial manager was al More

by Jonathan15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Diana Audish
Sep 16, 2015 -

Rusnak BMW responded

Thank you, Jonathan! I am so happy to hear that Mark and our finance team did such a great job for you. We hope that you'll come back again! - Ken C., General Manager

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