Back

Rusnak BMW

Thousand Oaks, CA

4.8
864 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
Contact Dealership

3645 Auto Mall Drive

Thousand Oaks, CA

91362

Directions

By Type

Showing 864 reviews

July 10, 2015

Great experience...highly recommend Rusnak and Hamid!! Great experience with Hamid. Very friendly, professional and made our experience easy! I highly recommend both Rusnak and Hamid for your car buying e More

by Real Estate Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid
Jul 10, 2015 -

Rusnak BMW responded

Thank you for choosing Rusnak BMW and for writing such a great review about your time with Hamid. He's a great member of our team, we're very glad to have him on staff and grateful to have clients like you. Thank you and congrats!

July 10, 2015

Great Service Advisor The best service experience in my more than 45 years of BMW ownership. Tim Craft, Bob Martin and Larry Koh are real "Car Guy's. More

by c4m5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Koh, Tim Craft, Robert Martin
Jul 14, 2015 -

Rusnak BMW responded

Thank you for the high praise! It means a lot to receive a review like this. We appreciate your business and look forward to our next opportunity to work with you! Rusnak BMW Management

July 10, 2015

Roger was amazing to deal with Roger was able to get me exactly what I wanted. He worked hard to make it happen and it all came together in the end! I would highly recommend Rog More

by CPofsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2015 -

Rusnak BMW responded

Thank you for taking a moment to write such a positive review about your time with Roger and at our store. We're grateful for the business and look forward to our next opportunity to work with you.

July 09, 2015

Service Art is a great service manager. Always keeps me informed and never over promise. Best service manager I've worked with in the 18 years I've owned BMW' More

by MikeT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2015 -

Rusnak BMW responded

Mike, Thanks so much for the review. Art's an important member of the Rusnak team. Thank you for taking the time out of your day to share your experience with him and our store. We appreciate the praise and that you continue to choose Rusnak BMW.

July 09, 2015

Excellent service We brought our leased car back to Rusnak and were able to get into another car right away. Excellent sales and excellent service. Got a great price on More

by Musicguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2015 -

Rusnak BMW responded

Thank you for the continued patronage and for this great review! Reading reviews like this and knowing that you've been so pleased with your experiences with us is extremely fulfilling. We look forward to our next opportunity to work with you.

July 09, 2015

excellent Art is prompt professional caring informative the dealership was very clean - friendly employees, I am sorry I do not have anything more More

by skhardal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2015 -

Rusnak BMW responded

Thank you for taking a moment to write some praise for our store and especially for Art. He's an important member of our team. We're glad to have him on staff and grateful to have you as a client! Thanks for the great review!

July 08, 2015

Apple Everything I expected was delivered. Mr Weisberg was professional and worked diligently to finish all the annoying paperwork I would have recommende More

by Sapple36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce Lee
Jul 10, 2015 -

Rusnak BMW responded

Thank you for taking the time to share your experience with us with DealerRater. We work hard to provide a high level of service and reading reviews like this one makes us feel like we’ve accomplished our mission. Thank you for choosing Rusnak BMW and for taking a moment to share your experience!

July 08, 2015

Excellent service Yet again, Rusnak BMW has proven to be the most efficient and welcoming of dealerships. I have a choice to service my car at more local dealerships, b More

by dkl64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Jul 10, 2015 -

Rusnak BMW responded

Thank you for the praise! We work hard to uphold a higher quality of service and reading reviews like this one is very fulfilling. Thank you for taking the time to share your experience with us with DealerRater. We hope we remain worth the drive!

June 23, 2015

Professional - relaxed - respectful - attentive! Last week I visited the certified pre-owned facility at Rusnak - I spoke with Claude Cantin on the showroom floor. I wasn't even sure whether I wante More

by dave650
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin - , Reginaldo Fermin
Jun 25, 2015 -

Rusnak BMW responded

Dave, we truly appreciate you taking the time to leave such a great review! It's wonderful to know that Claude made you feel comfortable enough to shop with us and worked hard to meet all of your needs. We'll be sure to pass along the compliments to Claude and the rest of our staff! Thank you for choosing Rusnak BMW and we hope you'll come back and see us again soon! Best Regards, Ken Christ, General Manager

June 19, 2015

A great experience Two weeks ago I visited the Certified Pre-Owned facility at Rusnak in the Thousand Oaks Auto Mall. I searched the BMW USA pre-owned listings and came More

by Norbert R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin; Diana in Finance; Danielle vehicle explanation and introduction
Jun 23, 2015 -

Rusnak BMW responded

Thank you for the wonderful feedback, Norbert! It's great to hear that Claude made your car-buying experience such a positive one here at Rusnak BMW and we'll be sure to pass along your kind remarks. We truly appreciate your business and we look forward to taking care of any future needs that may arise! Congratulations on your new BMW! Best Regards, Ken Christ, General Manager

...
73
...