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Rusnak Volvo Cars

Pasadena, CA

4.9
1,339 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,339 reviews

May 29, 2025

From sales person to finance person, in other words every person was very pleasant. I received very good service More

by Ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andi
May 30, 2025 -

Rusnak Volvo Cars responded

Hi Ashley, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 229-6701 https://www.rusnakvolvocars.com

May 26, 2025

Excellent service in a calm atmosphere. Our salesperson was wonderful and very patient. We received a great deal. More

by JAG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Biller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Rusnak Volvo Cars responded

Hi Jag, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak Volvo Cars! We are always more than happy to assist you if anything else comes up. Take care! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 229-6701 https://www.rusnakvolvocars.com

May 24, 2025

Honest, professional, and high-end experience purchasing my first Volvo. Will recommend anybody who wants a Volvo to come to this dealership. More

by erin.g.ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Harland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sargis Arabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Rusnak Volvo Cars responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 229-6701 https://www.rusnakvolvocars.com

May 22, 2025

Only giving 1 star because it's impossible to give zero. The worst customer service experience of my life. 100k EX90 that has been to the shop 7 times in the 3 months we have had it. This was our 5th More

by LAJoneser
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Mark Umutyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Rusnak Volvo Cars responded

We’re very sorry to hear about your experience and completely understand your frustration. Our team has been in ongoing contact and remains committed to supporting you every step of the way. We appreciate your patience and are doing everything we can to assist. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 229-6701 https://www.rusnakvolvocars.com

May 24, 2025 -

LAJoneser responded

It's been over a month now and not 1 word from Volvo USA. Car got towed again for the 7th time because of a total system failure, We have had a loaner (Thats half the price of the car we bought) for longer than we have had the car now

May 20, 2025

Patrick was fantastic—knowledgeable, patient, and genuinely helpful throughout the entire process. He made buying our first Volvo smooth and enjoyable. Highly recommend Rusnak Volvo! More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Rusnak Volvo Cars responded

Hello Stephanie, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 229-6701 https://www.rusnakvolvocars.com

May 15, 2025

I would like to thank Aaron Biller for his kind attention and assistance in introducing my family to the Volvo family of products and services. Even though we did not make a final purchase at this dealership More

by Gary Bostrup
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Biller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Rusnak Volvo Cars responded

Hi Gary, thank you for your kind review; we are happy to pass along your comments to Aaron here at Rusnak Volvo Cars! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 229-6701 https://www.rusnakvolvocars.com

May 12, 2025

There was no better place to purchase our new vehicle than Rusnak Volvo. From the moment we walked in the door, Regina Smith welcomed us with kindness and respect. This process can be traditionally uncom More

by donandnina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johanna Iniquez - 5 Star
May 15, 2025 -

Rusnak Volvo Cars responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak Volvo Cars! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 229-6701 https://www.rusnakvolvocars.com

April 30, 2025

I experienced a nice, clean sales process when purchasing a Certified Pre-owned Volvo. No nonsense. No “mandatory” extras. No drama, no surprises. And a great price! More

by Pete Farmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond
May 02, 2025 -

Rusnak Volvo Cars responded

Hi Pete, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 229-6701 https://www.rusnakvolvocars.com

April 28, 2025

Remond at Rusnak was wonderful. He was attentive, responsive, and willing to go above and beyond to get me my dream car. I am beyond grateful. More

by carlaghar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remond Malayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johanna Iniquez
Apr 30, 2025 -

Rusnak Volvo Cars responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Sally Smeed General Manager ssmeed@rusnakautogroup.com (626) 229-6701 https://www.rusnakvolvocars.com

April 26, 2025

My experience with Christine Lee at Rusnak Pasadena has been awesome. She offered me a genuine experience and provided me with assurance with my new Volvo. Always willing to provide information and hands o More

by Volvo Man
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Rusnak Volvo Cars responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day! Sally Smeed General Manager ssmeed@rusnakautogroup.com (626) 229-6701 https://www.rusnakvolvocars.com

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