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Rusnak Volvo Cars
Pasadena, CA
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,332 reviews
October 08, 2023
The transaction was quick and efficient, also Jimmy & Johanna’s service was excellent! Definitely recommend this place to anyone! Johanna’s service was excellent! Definitely recommend this place to anyone! More
by deannalui
October 07, 2023
A true five star experience from beginning to end. Big shout out to Ibeth and Alexan (Alex) who were our sales consultants. They helped my wife upgrade her 10 year old commuter to a brand new XC90 Rec Big shout out to Ibeth and Alexan (Alex) who were our sales consultants. They helped my wife upgrade her 10 year old commuter to a brand new XC90 Recharge. They were patient with us as we wanted to physically see and feel a few different trims/configurations and changed our mind a couple times. At no point did we feel pressured or like we weren’t their #1 priority as time ticked by. Ibeth even offered to drive the car to our house to finish the paperwork and configure the car (and drive our trade-in back!) when we realized finalizing the paperwork might run into our kids’ pickup. Amazing! On top of all of that, we feel that we got a great deal on the car (lease). Top notch More
by Dustin
Employees Worked With
Ibeth Arteaga and Alexan Kablanian
October 01, 2023
This is the second Volvo I am leasing from Rusnak Volvo dealer in Pasadena . Patrick, which is the sales person is awesome everybody’s very friendly, not pushy at all and helpful . He spent a lot of time e dealer in Pasadena . Patrick, which is the sales person is awesome everybody’s very friendly, not pushy at all and helpful . He spent a lot of time explaining the new car to us. Thank you More
by claudia.starzak
Employees Worked With
October 01, 2023
very patient and sincere and very nice to go through withe me It's a great honor to reach a consensus with them. withe me It's a great honor to reach a consensus with them. More
by Yanfu Chen
September 08, 2023
Great, easy going experience! I was in and out in about 2.5 hours. My 2nd time making Rusnak I was in and out in about 2.5 hours. My 2nd time making Rusnak More
by rasheedah.farr
Employees Worked With
Other Employees :
Juan Castaneda, Clide Abraamyan, Verletta Massey, Robert Sukiasyan, Beshoy Hanna
September 06, 2023
Enjoyed our experience with Ruznak Audi. They were knowledgeable, reasonable, and trustworthy. We felt comfortable that they gave us the best deal possible. They were knowledgeable, reasonable, and trustworthy. We felt comfortable that they gave us the best deal possible. More
by marinamanoukian
Employees Worked With
Alex
September 03, 2023
I drive all the way from Long Beach to Rusnak Pasadena because no other Volvo dealerships closer in proximity could deliver comparable excellence in customer service. I am a repeat and loyal customer to R because no other Volvo dealerships closer in proximity could deliver comparable excellence in customer service. I am a repeat and loyal customer to Rafik who always makes purchasing a vehicle pleasant, straight forward, and fun. Although Rafik was not available to help me this time, he referred me to his good friend and sales associate, Joe. Joe ensured that the leasing process was easy, seamless, and made sure to take care of every detail to ensure that I received the same excellent customer service that I have grown accustomed to. Thank you Rafik and Joe. More
by letsmotor
September 03, 2023
Rusnak Volvo Cars Pasadena provided the best service compared to other Volvo dealerships. People are nice and they really took care of me. compared to other Volvo dealerships. People are nice and they really took care of me. More
by ali_laforteza
