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Rusnak Volvo Cars

Pasadena, CA

4.8
1,379 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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267 W Colorado Blvd

Pasadena, CA

91105

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Showing 1,379 reviews

July 19, 2019

Competent, professional and service oriented. Na'eem is always courteous and professional. He is the major reason that I encourage my friends to buy & service their cars at Rusnak Volvo Pasadena. More

by MaryV.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Rusnak Volvo Cars responded

Hello, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

July 18, 2019

Service review This was my first visit to Rusnak/Pasadena Volvo for a problem with my new XC 40. The problem was identified and resolved in two hours. I had a wonder More

by H.MONALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 22, 2019 -

Rusnak Volvo Cars responded

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

July 18, 2019

Volvo S60 maintenance I come to Rusnak Pasadena Volvo for all of my services, the entire staff is great (from the greeters to Anthony my advisor), it’s a seamless experienc More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 22, 2019 -

Rusnak Volvo Cars responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

July 17, 2019

Ultimately a good experience! Verletta Massey and Ephrem Yohannes are the reason I ultimately bought from Rusnak Volvo. Verletta's level of knowledge of the vehicle as well as More

by XC60 love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meena Daoud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adimika Rachell, Ephrem Yohannes, Verletta Massey
Jul 18, 2019 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2019

Truly exceptional! We are very happy with our recent services at Rusnak Volvo. We had the 30,000 mile service done and then got four new tires, based on advice from Ant More

by PHILKLEMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 16, 2019 -

Rusnak Volvo Cars responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2019

Very efficient and courteous Everything went very smoothly and Chris was great. My only criticism would be that the detail department could have spent a little extra time buffing More

by Avartan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 15, 2019

Specified what was covered from the getgo Bought a tireplan and specified what was covered from the start. It took longer than a usual replacement but was understandable since they had to go t More

by ROMMELVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 16, 2019 -

Rusnak Volvo Cars responded

Hi, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!

July 15, 2019

Excellent Service. Spent weeks looking for the right vehicle. I was fortunate to get a hold of Jimmy who helped me get into the Volvo I wanted. From beginning to end, More

by Pegasus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Rusnak Volvo Cars responded

Hi there! We're so happy we were able to help you out! We're looking forward to your next visit with us!

July 09, 2019

Significantly delayed The service was fine, but I had an appointment for 11am on Friday and my car wasn't ready until 3pm Saturday. When I dropped the car off they said it More

by EWSCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Marino
Jul 16, 2019 -

Rusnak Volvo Cars responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

July 09, 2019

Excellent customer service Na'eem Adams went out of his way to accommodate me, he is courteous, patient and helpful. The staff there are all friendly and I will continue to take More

by P Huang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

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