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Rusnak Volvo Cars

Pasadena, CA

4.9
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,332 reviews

April 06, 2019

Third year service for my 2016 XC90 My service advisor Anthony always take care of my car. He got me a loaner and take care the start and stop battery problem. As long as Anthony works More

by WLEUNG1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

April 04, 2019

Pleased Rusnak Customer I purchased my new Volvo Feb of last year leaving extremely happy with my vehicle and the deal itself. Staff and management were great. First time bac More

by G Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lopez
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi there, thank you for taking the time to leave a review for us at Cascade Autocenter. We're happy we could meet your expectations! Thank you again for leaving us this response!

April 04, 2019

Service I needed to service my car and went to Rusnak Volvo after having a bad customer service at another Volvo dealerships. It was an Exceptional experience More

by PHILB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 03, 2019

Overall great experience! It was a great experience overall! Friendly sales team and great customer service. Didn't force the sale and accommodating to my expectations for the More

by JENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meena Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clide Abraamyan
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2019

Verletta is the best! Thanks so much to Verletta for helping me with my XC40. She is so knowledgeable and helpful! Verletta is also very honest and has such a fun personali More

by sabrinazaki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Lopez, Verletta Massey
Apr 18, 2019 -

Rusnak Volvo Cars responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

April 03, 2019

Caring service .My service advisor epitomizes the best of RUSNACK and in extension VOLVO.Employees carry themselves in such a way that their actions are reflective o More

by CATRI93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hello, we're glad to hear you enjoyed your visit. Until the next time we meet, take care!

April 02, 2019

All around great experience. We drove out from OC to buy a CPO 2018 V60 Cross Country. Verletta “Vee” was wonderful to work with during and after the purchase. Excellent follow th More

by Nina O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi - Finance, Anthony Marino, Verletta Massey
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We hope to be of service to you again in the future.

April 02, 2019

A wonderful experience! It was a pleasant surprise that shopping for and driving off the lot in a brand new car could be this easy and painless! Everyone we interacted with o More

by TSCCM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Jarquin and Brandi Lopez, Ephrem Yohannes, Alpha Dixon
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!

April 02, 2019

Excellence It's not as often as I'd like that one gets to experience exemplary customer service, but Rusnak Volvo has done it again, from Juan to Sally to Brandi More

by KIRK G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally Smeed, Brandi Lopez, Juan Castaneda
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi, thank you so much for the positive review! Thanks for the recommendation, and have an amazing day!

March 29, 2019

Excellent Sales and services They have a Excellent Inventory of cars, Clide gave us a good service, good responses and very details instruction at delivery, also Friendly Staff st More

by JOHNNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Cheng , Anthony Marino, Clide Abraamyan
Apr 01, 2019 -

Rusnak Volvo Cars responded

Hello there! We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!- Sally Smeed, General Manager

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