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Rusnak Volvo Cars
Pasadena, CA
1,342 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,342 reviews
December 10, 2018
Efficient and effective service On the intake, both Mark and Sue were courteous and professional. Mark kept me informed as to the timing. He helped me to avoid unnecessary expense. On the intake, both Mark and Sue were courteous and professional. Mark kept me informed as to the timing. He helped me to avoid unnecessary expense. More
by JAMES.S.COCHRAN
Verified CustomerEmployees Worked With
Sue, Mark Gilliand
December 06, 2018
Volvo v60 repair Na-eem , George, the person who showed me how to use loaner car as well as lady at payment counter were all great! They turned a maddening event with Na-eem , George, the person who showed me how to use loaner car as well as lady at payment counter were all great! They turned a maddening event with my car to be more pleasant. Thank You for your help!! I always give Na-eem top stars for his customer service!! More
by CHOWKAZ
Employees Worked With
Other Employees :
George and the otger person who showed me how to use loaner.
December 06, 2018
Consistent great experience at Volvo service After arriving for my service appointment, I went over a few "glitches" that I found as well as came in for the 30,000 mile check up. Na'eem Adams ex After arriving for my service appointment, I went over a few "glitches" that I found as well as came in for the 30,000 mile check up. Na'eem Adams explained to me immediately some easy fixes for my future reference. It took about 4 hours for the regular check, and they called me and arranged someone to pick me up to bring me back to service center. Can't ask for anything more! Always have great consistent, knowledgeable & accommodating service. More
by Pasadena client
December 06, 2018
Service The Battery Low Charge warning message was coming coming on so I brought the car in to see why and get it taken care of The Battery Low Charge warning message was coming coming on so I brought the car in to see why and get it taken care of More
by PAULEDDY
Employees Worked With
December 06, 2018
Good advice rather than pushing unneeded service. Anthony is great. When a rep leads with “if it were my car I would...” you listen. I trust Anthony which isn’t something you can say about all dealers Anthony is great. When a rep leads with “if it were my car I would...” you listen. I trust Anthony which isn’t something you can say about all dealership service depts. and reps. Thanks Anthony! More
by JohnsBar
Employees Worked With
Anthony Marino
December 06, 2018
10k maintenance They found a leaking coolant hose. Service was good, but they need loaner cars. I always got loaner cars from Mercedes, Lexus, BMW. But the service ad They found a leaking coolant hose. Service was good, but they need loaner cars. I always got loaner cars from Mercedes, Lexus, BMW. But the service advisor is friendly. More
by LEEPEREZ
Employees Worked With
Anthony Marino
December 06, 2018
Electrical repair Courteous and excellent professional diagnosis by service rep Anthony Marino. Always outstanding follow thru by him. He and Rusnak Service show outsta Courteous and excellent professional diagnosis by service rep Anthony Marino. Always outstanding follow thru by him. He and Rusnak Service show outstanding service for repair. More
by CT Arnerich
Employees Worked With
Anthony Marino
December 06, 2018
Best Team Ever The team at Rusnak Volvo in Pasadena is unparalleled. Excellent service and care for their customers. I never leave with any questions or concerns! Th The team at Rusnak Volvo in Pasadena is unparalleled. Excellent service and care for their customers. I never leave with any questions or concerns! Thank you, Rusnak! More
by GONZALEZ.REBECCA02
December 05, 2018
Great service The services at Rusnak are always great. Unfortunately the services at Enterprise Auto Rental fell way short of this level of service. I’m sure though The services at Rusnak are always great. Unfortunately the services at Enterprise Auto Rental fell way short of this level of service. I’m sure though, that my complaints about this will be addressed. More
by TERRYTHOMPSONINV
Employees Worked With
Anthony Marino
December 05, 2018
Mr. Adams is the sole reason I return for service @ Rusnak I have been returning to Rusnak, because of quality people such as Na eem Adams. Also Sue is lovely,as you drive in. Lastly Jeanette in the cashiers a I have been returning to Rusnak, because of quality people such as Na eem Adams. Also Sue is lovely,as you drive in. Lastly Jeanette in the cashiers area for service. More
by MICHAELIAN
Employees Worked With
