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Rusnak Volvo Cars

Pasadena, CA

4.9
1,276 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,276 reviews

July 09, 2018

A Fantastic Experience! From the moment I walked through the door I felt welcome and was treated with respect and professionalism. Every person that I encountered was very f More

by TH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alpha Dixon
Jul 17, 2018 -

Rusnak Volvo Cars responded

It is our pleasure to treat you with excellent customer service from start to finish! Thank you for choosing Rusnak Pasadena Volvo! - Sally S., General Manager

July 04, 2018

Great people to work with and a good deal Patrick, Jamie and the person in finance were all wonderful to work with in this complicated process. I liked my last Volvo but this won is much imp More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie, the person in finance
Jul 09, 2018 -

Rusnak Volvo Cars responded

Congratulations on your new vehicle! I am glad we could help you find the right car for you. - Sally S., General Manager

June 13, 2018

Exceptional Service and Professionalism Driving my 2nd Volvo. 30 months ago, I leased an S60 from Rusnak. A few days back, I turned in my S60 and am now driving a 2018 S90 T6AWD. Great car! More

by DATATrue Guru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Great Brandi in Finance.
Jun 22, 2018 -

Rusnak Volvo Cars responded

We are so happy that you had a positive experience with our dealership! Thanks for the kind words and for trusting us to get you the vehicle you were looking for. We look forward to working with you again in the future! Enjoy your new vehicle!- Sally S., General Manager

June 09, 2018

New Lease Excellent service on the Lease sales and also with manager and finance person. Provided additional service and follow up appointment to go over featu More

by BLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Cheng
June 08, 2018

Old Blue is MINE We have owned a Volvo C70 for the past 15 years and the car is still running like a champ. We added “Old Blue” our new XC60 to the family! More

by KSDDRPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2018

Very nice service and respect Very nice servise and respect espesial thanks for saly and jimy very proffesionals both they are the best of the best i will recomend to anyone for More

by Brasil1@sbcglobal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saly the general manager
May 16, 2018

Friendly and helpful staff. Rusnak Volvo is a well managed dealership. There have been lots of improvement witnessed since I bought a XC90 which has been serviced by the dealersh More

by Vincentlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, the service and parts manager, Anthony Marino
May 25, 2018 -

Rusnak Volvo Cars responded

Thanks for this kind feedback! We are so happy that you had a positive service experience with our team. Please let us know how else we can assist if you run into any more issues. Thanks again!- Sally S., General Manager

April 27, 2018

Great job. I went in for parts and a car warranty. I wanted to renew my car warranty and spoke with Barbie. She met my needs for my vehicle. More

by cvilla10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
he was the manage of parts I was treated really well. Barbie was the person who helped me for the car warranty.
May 04, 2018 -

Rusnak Volvo Cars responded

We're so happy to hear that you had a great visit with our Service Department! Thanks for your kind review!- Sally S., General Manager

April 24, 2018

Love my new ride! The whole team was friendly & helpful, and not at all intrusive. I drove down from Fresno and was delivered what was promised on the phone. More

by MAS123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario and Brandy.
May 04, 2018 -

Rusnak Volvo Cars responded

We are so happy that you had a wonderful experience with us! Thanks for leaving your feedback, it means a lot! - Sally S., General Manager

April 23, 2018

Trustworthy and great cars! Jimmy was super accommodating and comfortable to be around. Ephram was great ... but maybe a bit fast with his price explanations, but respectful just More

by Happywithmyvolvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hernandez who was amazing. And I am pretty sure it was Tina who went through the paperwork with me but I am not sure that was her name. She was Amazing too. , Ephrem Yohannes, Tina Shahverdian
May 04, 2018 -

Rusnak Volvo Cars responded

We are so happy that you had a great time working with Jimmy and that he was able to help you find exactly what you were looking for! We value your kind feedback and always enjoy providing you with an exceptional experience! Please let us know how else we can assist you in the future!- Sally S., General Manager

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