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Rusnak Volvo Cars

Pasadena, CA

4.8
1,379 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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267 W Colorado Blvd

Pasadena, CA

91105

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Showing 1,379 reviews

November 19, 2018

Great personalized service Outstanding customer service. Reliable, friendly expertise. Every member of the service personnel I've worked with always exhibits the highest level More

by drequity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak Volvo Cars responded

I'm glad we were able to meet your needs. Thank you for your continued loyalty! - Sally S., General Manager

November 18, 2018

30,000 mile service based on time at 5613 miles Anthony Marino is an excellent adviser and attended to all my requests. The service met all my expectations and was completed on time. I will be back More

by DON MCCONNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 28, 2018 -

Rusnak Volvo Cars responded

We are so glad you had a great experience! - Sally S., General Manager

November 17, 2018

Outstanding customer service! The entire staff at the dealership -- from reception, sales, management, service has been fantastic. Customer service is superb and they understand t More

by BETH D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meena Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alpha Dixon, Mark Gilliand
Nov 28, 2018 -

Rusnak Volvo Cars responded

Thank you for the recommendations! We are proud to offer this type of experience for our customers. - Sally S., General Manager

November 17, 2018

10k service Great service, communication and friendliness. Na'eem is a very effective customer service professional. He communicated the specifics of the service More

by FREDERICAWYATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Nov 28, 2018 -

Rusnak Volvo Cars responded

Thank you for the 5-star review! Na'eem takes great care of our customers. - Sally S., General Manager

November 16, 2018

Efficient and pleasant experience My visit was for scheduled maintenance and it was an efficient and pleasant experience. Mark, my service advisor was thorough and not pushy at all. More

by DOUGLAS.LOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Nov 28, 2018 -

Rusnak Volvo Cars responded

I'm so glad to hear you had a pleasant experience. - Sally S., General Manager

November 14, 2018

Best Dealership in Town I have owned many Volvo cars, including: GL240, V50, C30 .... & XC60. Thus I have used many Volvo garages and Rusnak is the very best dealership ever More

by DREDWARDTHOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanette Wallace, Verletta Massey
Nov 28, 2018 -

Rusnak Volvo Cars responded

Wonderful to hear, thank you for the kind words! We are committed to providing excellent service. - Sally S., General Manager

November 14, 2018

There is a reason I purchased 4 car from Rusnak Pasadena The salesman was fair and candid about not overselling a car that would not fit my needs and for that reason he closed the deal. Both Sales and Se More

by JEREMY42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Na'eem has a terrific attitude.
Nov 28, 2018 -

Rusnak Volvo Cars responded

It is very important to us to know that our customers had a good experience. I'm glad we were able to gain your trust. - Sally S., General Manager

November 12, 2018

Quick and efficient. Anthony Marino was great to work with. Answered all my questions. I was in for routine maintenance on my XC 90 and a fix for the driver's window. More

by GNAKELLEY
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 21, 2018 -

Rusnak Volvo Cars responded

It's great knowing you were satisfied, thank you again! - Sally S., General Manager

November 12, 2018

Excellent all around. Special recognition to Na’aam Adams. Mr. Na’eem Adams the service rep was excellent. He greeted me in the morning with a warm smile. He followed up with a phone call to report the servi More

by RWCOLANGELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Rusnak Volvo Cars responded

If you have any additional questions, please give us a call. Thank you again for your time. - Sally S., General Manager

November 10, 2018

Quick, efficient, organized Went in for a routine warranty related issue...problem was diagnosed, replaced and completed. The process was relatively quick, organized, and efficie More

by ERNEST192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Nov 21, 2018 -

Rusnak Volvo Cars responded

Went in for a routine warranty related issue...problem was diagnosed, replaced and completed. The process was relatively quick, organized, and efficient...and all was taken care of by my warranty...

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