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Rusnak Volvo Cars
Pasadena, CA
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,332 reviews
July 23, 2021
Efficient but expensive. Had a hard time calling in. I called 5 times and was routed many times before someone helped me. ...When I picked up, it was quick. called 5 times and was routed many times before someone helped me. ...When I picked up, it was quick. More
by Loyal customer
Verified CustomerEmployees Worked With
July 21, 2021
Great service and communication. Quick replacement of the recalled part. Waiting room was nice. Jamie and Ronnie stopped to say hi. They also washed my car which was excellent! Thank you. recalled part. Waiting room was nice. Jamie and Ronnie stopped to say hi. They also washed my car which was excellent! Thank you. More
by JBJALWAYS
Employees Worked With
Hector.
July 21, 2021
Good job everyone. It was a smooth process and had a quick turn around. I don’t know why I have to write a minimum number of words. Brevity is undervalued. quick turn around. I don’t know why I have to write a minimum number of words. Brevity is undervalued. More
by jacobsloman
Employees Worked With
Anthony Marino
July 20, 2021
I found the car on the web, and was able to do most of the work before arriving. Took care of everything in one trip. Even though the parts department was closed on a Saturday, then sent the accessory b the work before arriving. Took care of everything in one trip. Even though the parts department was closed on a Saturday, then sent the accessory by FedEx. I needed to change the alloted lease miles after sale, and they accomodated via FedEx again. More
by alan36
Employees Worked With
Adimika Rachell, Ronnie Thon-Tat
July 15, 2021
Na'eem Adams is lovely and helpful. The service was prompt and Na'eem was very responsive. Everyone there is friendly and polite even on a super hot day. Many Thanks, Christian prompt and Na'eem was very responsive. Everyone there is friendly and polite even on a super hot day. Many Thanks, Christian More
by CLANGMUIRFOSTER
Employees Worked With
July 14, 2021
Rusnak service was Very efficient and the car was ready when promised. Car washed and maintenance seems to have been handled. Naim was very helpful. Thank you when promised. Car washed and maintenance seems to have been handled. Naim was very helpful. Thank you More
by ANDY84
Employees Worked With
July 14, 2021
Very friendly with the good service that I always expect to get when I come to Pasadena Volvo.Help are always around when you need it. to get when I come to Pasadena Volvo.Help are always around when you need it. More
by hongtongsak
July 12, 2021
Everything done as promised. Waiting room is Everything done as promised. Waiting room is comfortable. Service advisor was wery helpful, and I received after service washed and cleaned car. Ver Everything done as promised. Waiting room is comfortable. Service advisor was wery helpful, and I received after service washed and cleaned car. Very good service. More
by grinfam1
Employees Worked With
July 07, 2021
Great customer care and responsiveness. Anthony Marino goes above and beyond. Car was serviced, washed and delivered on time. Complementary rental car was provided for my convenience. goes above and beyond. Car was serviced, washed and delivered on time. Complementary rental car was provided for my convenience. More
by GLACOVARA
Employees Worked With
Anthony Marino
