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Rusnak Volvo Cars

Pasadena, CA

4.9
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,332 reviews

March 10, 2021

The service was amazing as usual! Anthony Marino always gives such great service and always making sure that I am happy! Always very efficient! As well as Ephrem Yahannes, he is always available when ever More

by MENASH87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ephrem Yohannes, Anthony Marino
Mar 11, 2021 -

Rusnak Volvo Cars responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! We hope you continue to choose us for all your automotive needs! Take care!

March 09, 2021

Service was good. After I checked in they said it would take about 1 hour but would contact be if done beforehand. I went for a walk to get some coffee and as I was walking back I received a message that More

by MENDOZAJCARLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We are happy to know that you enjoyed our services. We look forward to working with you again. We look forward to working with you again!

March 09, 2021

Really great experience from start to finish. Juan Castaneda was experienced and patiently walked me through the options and I got the exact car I was looking for. Everyone involved was helpful and up More

by KATYMCCOLLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Castaneda
Mar 11, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to leave this wonderful review! We're so glad that our staff provided you with a positive experience! We really appreciate your business, and look forward to seeing you again on your next visit! Safe travels!

March 09, 2021

Chris was incredibly nice, knowledgeable, and helpful. He was quick to respond to all of my questions, helped me prepare everything in advance so that our experience and the dealership was smooth and easy. More

by k8gamble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We will be sure to thank Chris for providing you with knowledgeable and smooth service. We look forward to working with you again!

March 04, 2021

Best service in county ,super nice dealer ship , will referral for them , will buy from them or lease , will keep the brand , hundred percent satisfiedq More

by OtteMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Mar 05, 2021 -

Rusnak Volvo Cars responded

Thank you for that great review! Roman was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future at Rusnak Volvo Cars!

March 04, 2021

My service rep, Roman Garcia, has been terrific each time I reached out with questions or service visits. Super responsive and diligent in his effort to keep you informed. More

by TENO0406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Mar 05, 2021 -

Rusnak Volvo Cars responded

Your review made us smile. We love hearing that our employees, such as Roman, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Rusnak Volvo Cars, we will be sure to keep up our timely services and courteousness.

March 03, 2021

I got hung up till well after closing time to pick up I got hung up till well after closing time to pick up my car. A couple of guys were super helpful in retreiving my car and grtting me on my way. More

by DOUG90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 04, 2021 -

Rusnak Volvo Cars responded

Doug, thanks for taking the time to share your service experience with Anthony! We appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

February 28, 2021

Super easy in and out service. Everyone is friendly and happy to see you. It is nice knowing I can leave my car and be worry free. Na’eem provides exceptional service every single time. More

by KDRAPER2
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meena Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes, Anthony Marino, Christie Rutherford
Mar 01, 2021 -

Rusnak Volvo Cars responded

We are happy to know that you had a good experience with our Service Department and with the help of Na’eem. We value your business at Rusnak/Pasadena Volvo Cars!

February 26, 2021

I brought my car in for annual service. I had an I brought my car in for annual service. I had an appointment. I was greeted immediately, and was talking with Na’eem, my service advisor, within 5 More

by MARELIND55
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Rusnak Volvo Cars responded

Hi there, thank you so much for sharing your great experience with us! We're delighted to learn that Na'eem has gone above and beyond in taking care of you and your vehicle needs. If there is anything else we can help you with, please let us know.

February 26, 2021

We had an unexpected Check Engine light event. The Service Department acted quickly to get me an appointment with a Volvo Valet pickup. The Volvo Valet was especially important as we are both over 75 More

by OldBob38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette Wallace & Carlos (our Valet), Anthony Marino
Feb 27, 2021 -

Rusnak Volvo Cars responded

The Service Department goes unnoticed, far too often. We know how hard they work and they deserve a shout out! Your comments are appreciated and we are glad you chose to come to Rusnak Volvo Cars!

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