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Rusnak Volvo Cars

Pasadena, CA

4.9
1,334 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,334 reviews

November 26, 2019

First Hybrid No specific comments , dealership is very convenient for my home, have been using it to service my S90 for last 2 years or so. Thanks More

by iain_black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 25, 2019

Wonderful and quick Always appreciate Nieman’s follow thru and the detail of the service tech. Really trust the advice that he gives. Sue is also so friendly and so helpf More

by YKEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 25, 2019

Thank you! Everyone is always so incredibly helpful. I have never had such a pleasant experience with a car dealership. I'm grateful to have someone to call. More

by Ira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 24, 2019

Purchase new car. The staff was extremely helpful and knowledgeable. The made the experience of purchasing a new car, that can be a stressful experience, comfortable a More

by cacottier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meena Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Nov 25, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 24, 2019

Routine maintenance Rusnak's service continues to be exemplary. The vehicle was returned ahead of schedule. All of my questions and concerns were addressed to my satisfac More

by BRIPROFFITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 22, 2019

Great service advisor Na’eem was very helpful and friendly like he has been the last 7 years. That’s why I keep bringing my car back to your service center. More

by NANCY_YIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 20, 2019

My experience was amazing! I’m so grateful that I came to Rusnak/Pasadena Volvo! My experience was amazing! I got such amazing service. I also want to give a shout out to Ephrem More

by MENASH87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Lopez Finance Manager, Ephrem Yohannes, Clide Abraamyan
Nov 25, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 19, 2019

Dealt with the issue right away and made the car available promptly. Drove me back to my office in the morning. Car was clean. Recommend all involved. More

by AKRAM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ephrem Yohannes, Anthony Marino
Nov 25, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 19, 2019

Personable and easy After shopping for a Volvo for over a month, we came across a car we loved on Rusnak online. Unlike other dealers, the negotiation was was painless. W More

by ppetrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 18, 2019

I Love My Sales Rep! I just turned in my leased 2017 XC60 for a new one. Verletta went out of her to make the experience easy and fun. Her knowledgeable, caring and helpfu More

by STRINGSPROGRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Verletta Massey
Nov 19, 2019 -

Rusnak Volvo Cars responded

It is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

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