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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
783 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 783 reviews
August 26, 2025
I am always pleased with that Luke handles my questions. Russ Darrow has been good and fair to me Russ Darrow has been good and fair to me More
by CBEISSER
Verified Customer
August 26, 2025
service department is vrry efficient. staff is very professional and courteous. waiting arra is comfortable and clean. staff is very professional and courteous. waiting arra is comfortable and clean. More
by DONMONA
Employees Worked With
August 23, 2025
I truly enjoy visiting russ darrow, the staff are second to none. They care about me and taking care of my car. to none. They care about me and taking care of my car. More
by dirobcats01
August 23, 2025
Great services, great staff, affordable services, very convenient location, quick appointments . I will recommend to others ! convenient location, quick appointments . I will recommend to others ! More
by THEMIS.FLORESRAMOS
August 23, 2025
I am very happy with the vehicle I bought at Russ Darrow Dodge of Madison the sales team was very helpful and respectful throughout the process and the salesman even came in on his day off to meet with my w Dodge of Madison the sales team was very helpful and respectful throughout the process and the salesman even came in on his day off to meet with my wife and I to deliver our car to us. More
by Mike315g
August 22, 2025
Friendly staff. Did let me know my service recall would take longer than I expected so I didn’t stay for the 3-4 hours needed Did let me know my service recall would take longer than I expected so I didn’t stay for the 3-4 hours needed More
by mitdalglei
Employees Worked With
August 21, 2025
This location had top notch customer service from start to finish. When I called to schedule an oil change for my Jeep, they were very friendly and offered many open appointment times, even the next day. I to finish. When I called to schedule an oil change for my Jeep, they were very friendly and offered many open appointment times, even the next day. I was able to drop my vehicle and keys after hours. The oil change occurred early the following day and I even received a text message with a video of the walk through check occuring under my lifted car, going point by point showing me each cleared system. This was unexpected and really cool! When I went to pick up the car, 3 separate staff greeted me when they saw me and walked me to the cashier's window. Top notch from start to finish, I wish every dealership was this good, truly. Nice job guys, keep it up. More
by Tpw8500
Employees Worked With
August 20, 2025
I had a positive experience. My salesman was Ben, and he was amazingly helpful during the whole experience! My salesman was Ben, and he was amazingly helpful during the whole experience! More
by KETS14
