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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
757 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 757 reviews
Verified Customer
August 06, 2025
Dealership went above and beyond and fixed issues that multiple other dealerships couldn't fix! multiple other dealerships couldn't fix! More
by sorchyc
Employees Worked With
August 06, 2025
Chris is the reason we keep coming back! We trust him and his recommendations are on point. Chris needs a raise. We trust him and his recommendations are on point. Chris needs a raise. More
by Jraczk
Employees Worked With
August 05, 2025
I have the first experience with this new van, it is so different and complicated, but; you guys know what to do. different and complicated, but; you guys know what to do. More
by pacosys
Employees Worked With
August 05, 2025
Went to pick up vehicle after PTU was replaced (under warranty). Drove down 2 hours on a Saturday. Car automatically was putting on parking break when put into park. Never did this before. Told Sara abou warranty). Drove down 2 hours on a Saturday. Car automatically was putting on parking break when put into park. Never did this before. Told Sara about it she got a mechanic and they couldn’t fix it but recognized it was wrong. Monday she called to say that they couldn’t figure out what the problem was but that I could pay money to have someone else look at it. I said no way. Next day she calls and says there’s no problem with it. It’s just going to do that. No real explanation and you can see that after her telling me the day before they couldn’t figure out how to fix it that I would be highly skeptical. I called a few other dealers around and they said new PTUs do that and it’s normal. Sara never said this. I picked up the vehicle a few days later and it had a damaged steering wheel and a scratch on the door. They fixed the door but said the steering wheel they didn’t care about. Overall just a terrible experience. Sara wasted a lot of my time and the dealership overall gave me terrible service. More
by Brittanyzehner
August 04, 2025
Everyone there went out of their way to fix my car, and to make me feel welcome there. They even arranged a shuttle ride to another part of town and a return ride when the car was fixed. The vehicle still to make me feel welcome there. They even arranged a shuttle ride to another part of town and a return ride when the car was fixed. The vehicle still works so apparently they have first class mechanics familiar with repairing major issues. More
by venuslakestudios
Employees Worked With
August 03, 2025
Tech left tools under passenger side mat and did not put everything back together under passenger side dash everything back together under passenger side dash More
by jelo2230
Employees Worked With
August 02, 2025
They were all very helpful and truly cared to find the best deal for me! best deal for me! More
by arroyoashley
Employees Worked With
August 02, 2025
Carissa did a wonderful job helping me find the perfect vehicle! Would highly recommend this dealership and Carissa. vehicle! Would highly recommend this dealership and Carissa. More
by Rbillings
Employees Worked With
August 01, 2025
Lucas and his team were able to diagnose a difficult problem with my truck. Lucas had great and prompt communication with me. He's awesome! problem with my truck. Lucas had great and prompt communication with me. He's awesome! More
by MARK.LUKOSAITIS
