Russ Darrow Chrysler Dodge Jeep RAM of Madison

They had a vehicle for me for a loaner. They did it in a timely manner, and I thank them very much. They did it in a timely manner, and I thank them very much. More

The reps are very helpful and keep you informed what is happening with your vehicle happening with your vehicle More

I have always had excellent service! The videos received of repairs needed are very helpful. The videos received of repairs needed are very helpful. More

Problem was resolved. Parking brake was not set on my Jeep that was parked on a slope. I would appreciate they set the parking brake next time. It is a manual and if it we Parking brake was not set on my Jeep that was parked on a slope. I would appreciate they set the parking brake next time. It is a manual and if it went out of gear, it would have possibly ran into the building. More

Awesome saucesome! They always do a great job of keeping me informed via video. The work has always been performed as explained and on time and within estimate. 20'year They always do a great job of keeping me informed via video. The work has always been performed as explained and on time and within estimate. 20'years or so as a customer. More

Daniel was very professional and knowledgeable. He helped me pick a vehicle that was within my parameters and made the car buying process easy. He helped me pick a vehicle that was within my parameters and made the car buying process easy. More

The service department kept me updated. The work was done in the time frame that was given. The staff is professional and concerned with the safety of the vehicle. The work was done in the time frame that was given. The staff is professional and concerned with the safety of the vehicle. More

I recently worked with Dan while shopping for a new vehicle, and the experience was genuinely outstanding. From the moment I walked in, he was friendly, professional, and incredibly knowledgeable. What vehicle, and the experience was genuinely outstanding. From the moment I walked in, he was friendly, professional, and incredibly knowledgeable. What stood out most was how straightforward he was. No pressure. No games. Just clear answers, honest guidance, and someone who clearly knows the car business inside and out. Dan listened to what I needed, walked me through the options without pushing anything unnecessary, and made the entire process surprisingly easy. He went above and beyond to make sure I felt confident in the decision, and it’s rare to meet a salesperson who genuinely puts the customer first. If you’re looking for someone who’s patient, trustworthy, and great at what he does, ask for Dan. You won’t regret it. More

Easy to schedule appointment. Also, work with the service department. Easy to understand communication for the needs of my vehicle. Also, work with the service department. Easy to understand communication for the needs of my vehicle. More

Very happy with everything, only thing is tire pressure was 5 pounds low this morning when I checked. It was cold last night but to drop 5 pounds doesn't seem what I've experienced in the past with my old was 5 pounds low this morning when I checked. It was cold last night but to drop 5 pounds doesn't seem what I've experienced in the past with my old truck. Two or three seems 'normal' from what I remember. But I can't say for sure! More