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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
876 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 876 reviews
December 07, 2025
Was greeted as soon as I walked in. They helped me find vehicles within my price range and even provided the CARFAX for each one without me having to ask. They helped me find vehicles within my price range and even provided the CARFAX for each one without me having to ask. More
by breglass
Employees Worked With
December 05, 2025
Very easy but didn't like the add-ons they tried to slip in. Why Again, why in. Why Again, why More
by BABYSAFE
Verified CustomerDecember 04, 2025
I've always liked this dealership because you DON'T need an appointment for an oil change. Until yesterday, when Robert told me that appointments were now required, which I found very strange, and I had to an appointment for an oil change. Until yesterday, when Robert told me that appointments were now required, which I found very strange, and I had to schedule one for Saturday. But surprise, I called to ask, and someone told me that scheduling wasn't necessary and that they had an appointment available at 3:30 pm today, 12/03/25. When I returned, Robert, the same one who helped me initially, just stared blankly and said, "Yes, I saw you changed your appointment." When I asked him if he had an appointment available today, he said NO. Russ Darrow, please pay attention to this. I really hate being lied to, and if your workers don't want to work, send them home or at least train them on how your system works because apparently they don't know. More
by JORGE2930
Employees Worked With
December 01, 2025
Parker and Tyler are some young go getters that show true professionalism in there work. professionalism in there work. More
by JOEB19
November 30, 2025
Parker was very knowledgeable, listened to what I needed. He's a great asset to this company needed. He's a great asset to this company More
by cherylmayr56
November 30, 2025
I had an outstanding experience working with Daniel Wallner while searching for a new vehicle. His knowledge was incredible — he walked me through multiple brands, models, price ranges, both used and n Wallner while searching for a new vehicle. His knowledge was incredible — he walked me through multiple brands, models, price ranges, both used and new, and made everything easy to understand. Daniel helped me make the most informed decision based on my budget and the features that mattered most to me. I’m very happy with the work Daniel did and truly appreciate the time and care he put into guiding me through the process. Highly recommend! More
by DIS2001STEPH
November 29, 2025
Wonderful and pleasant, we will purchase future vehicles from them. Russ Darrow was wonderful and pleasant, we will be purchasing future vehicles from them. from them. Russ Darrow was wonderful and pleasant, we will be purchasing future vehicles from them. More
by Gamefreak77
