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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
832 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 832 reviews
October 27, 2025
Very professional and found trouble with brake and sent me back to wauwautosa. Yet to see if they will be as professional. So far iffy. me back to wauwautosa. Yet to see if they will be as professional. So far iffy. More
by babemcvan
Verified CustomerEmployees Worked With
October 26, 2025
It took a month and I was seldom given much information on my vehicles status.The service guy was pleasant unlike a lot of guys at other shops. No complaints really,just communication problems. on my vehicles status.The service guy was pleasant unlike a lot of guys at other shops. No complaints really,just communication problems. More
by Jeffreyadavis59
Employees Worked With
Yes
October 26, 2025
They let me know in advance roughly the cost of the work needed. Nate left as he wasn't feeling well so another young lady let me know when the work was done. needed. Nate left as he wasn't feeling well so another young lady let me know when the work was done. More
by ROBERTH_1
Employees Worked With
Nate
October 25, 2025
Aly has done an amazing job for getting all my warranty work done on my ram! I told her I was going on vk and she managed to get all my warranty work and then some done for my truck and let me be able to p work done on my ram! I told her I was going on vk and she managed to get all my warranty work and then some done for my truck and let me be able to pick up my truck on a Sunday! That is the day I come back from VK. All in all, she got everything smoothly done and that’s all I could ask for! More
by mbur2020
Employees Worked With
October 24, 2025
Is a very relatable place and whenever I call there staffs are ready to answer my questions specifically Bryan he is a very good person and ready to listen and to help. And the reception/waiting room i staffs are ready to answer my questions specifically Bryan he is a very good person and ready to listen and to help. And the reception/waiting room is very comfortable. More
by Essahacsay
Employees Worked With
October 24, 2025
Good quality friendly customer service. Good beverages and snacks too for people who care for them! Good beverages and snacks too for people who care for them! More
by Meshach
October 24, 2025
Always great with Chris! I wil recommend you to anybody else that needs service on their vehicles I wil recommend you to anybody else that needs service on their vehicles More
by jpcroysdale
October 23, 2025
Great service 👏 Everyone is very nice. Answer all our questions and explain everything this to us. Answer all our questions and explain everything this to us. More
by CHABELA21995
October 22, 2025
Customer since 2015. More frequent updates on work progress would be appreciated. No thank you. More frequent updates on work progress would be appreciated. No thank you. More
by SMVETTER
October 22, 2025
Chris Z was great help us on ram truck. No trouble ok smile smile thanks No trouble ok smile smile thanks More
by mywolfandeagle
Employees Worked With
