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Russ Darrow Chrysler Dodge Jeep RAM of Madison

Madison, WI

4.6
707 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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3502 Lancaster Dr

Madison, WI

53718

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Showing 707 reviews

July 02, 2025

She called me to remind me of the appointment, and she was helpful through out the whole process. More

by BRNICK2003
Recommend Dealer
Yes
Employees Worked With
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyson Mohr
Jul 02, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

July 01, 2025

Very helpful! Brought in my jeep for a recall issue. Looked around for an another vehicle, which there were more choices on you lot as far as jeeps!!! More

by cagscoscas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 01, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

July 01, 2025

Everyone we worked with was great. I would recommend your dealership to all our friends and family. More

by LFILLNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

July 01, 2025

Very knowledgeable service advisors. And technicians, they always.gets the job done. And in a timely manner More

by ROCKDRUMMER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Chad Ellis chad.ellis@russdarrow.com

July 01, 2025

Great service as always. Very helpful. Explains work being done thoroughly. Very friendly. Guest area is always clean and well stocked More

by BEREDDY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Chad Ellis chad.ellis@russdarrow.com

July 01, 2025

Everything was great. . the detailing needs to be better. Left streaks of cleaning agents that I am having trouble getting rid of. All in all. Great experience and fair. More

by DUSTINHUGHES675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Krisha Saley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Handel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Ellis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Dustin, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Chad Ellis chad.ellis@russdarrow.com

June 30, 2025

Very helpful and responsive service department. Warranty work completed in a timely manner and good rental unit to use while work done. More

by MROGOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

June 29, 2025

Great experience, love the truck and the service highly recommend! Super easy group to work with and Parker will treat you well! More

by GregQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Rogalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Here at Russ Darrow Chrysler Dodge Jeep RAM of Madison, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Chad Ellis chad.ellis@russdarrow.com

June 29, 2025

Always friendly and knowledgeable! Would definitely keep going back! I like how they send you a video of what they are working on! More

by ANDYPANDA85_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Chad Ellis chad.ellis@russdarrow.com

June 29, 2025

Always friendly staff, reasonable prices, short wait times. I like the videos they send explaining what is going on and what they did. More

by GIMPYHUNTER28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chad Ellis chad.ellis@russdarrow.com

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