Russ Darrow Chrysler Dodge Jeep RAM of Madison

Brought my car in #6 cylinder misfire, $344 later was told needed a complete valve job, took it to another shop, $500 cleaned out injectors and valves also fixed pinion seal, darrow complete waste of mon told needed a complete valve job, took it to another shop, $500 cleaned out injectors and valves also fixed pinion seal, darrow complete waste of money! More

BOB THE BIG GUY IS THE MAGIC MAN OF CAR SALES! This is my 2nd new vehicle purchase from Bob. Repeat customer & just as pleased as I was my 1st sale with him! Bob rocks! He is professional, personable, outgoi 2nd new vehicle purchase from Bob. Repeat customer & just as pleased as I was my 1st sale with him! Bob rocks! He is professional, personable, outgoing, fun & very knowledgeable. Plus he LOVES SNACKS! Don’t believe me? Bring him snacks while you get yourself in to the vehicle you want. If you’re in the market for a different vehicle go see Bob! I can’t say enough good things about him, or this dealership. I knew what I wanted & Bob didn’t try to up sell me on things I didn’t want or need. Bob is no BS sort of salesman yet really fun. If you’ve always hated the whole car buying experience, go see Bob! He will change how you feel about car salesmen. More

What other car dealers aspire to be The team at Russ Darrow “gets it.” We purchased a new Jeep from a competitor 9 months ago, and when the time came to look at a new vehicle for our da The team at Russ Darrow “gets it.” We purchased a new Jeep from a competitor 9 months ago, and when the time came to look at a new vehicle for our daughter, we instinctively went back to the prior dealer along with other competing brands. We chose Russ Darrow because they had the best selection of readily available vehicles, their follow up was prompt and business like (not promotionally annoying), and when it came time to close the sale, they were quick, efficient and consummate professionals. More

Excellent Personal experience. Knowledgeable about all vehicles looking at, and happy with what we came home with.. This is second vehicle purchased here in las Personal experience. Knowledgeable about all vehicles looking at, and happy with what we came home with.. This is second vehicle purchased here in last 2 years, and will return again when the time comes.. More

Great service today! Great service today. Oil change, tire rotation, vehicle inspection, and a free wash. It was very busy, but still received my service in a timely manne Great service today. Oil change, tire rotation, vehicle inspection, and a free wash. It was very busy, but still received my service in a timely manner. Thank you! More

Great customer service Friendly service with a quick turnaround for an oil change. Nice waiting area with fresh popcorn and coffee. Recommend for any oil change and have Friendly service with a quick turnaround for an oil change. Nice waiting area with fresh popcorn and coffee. Recommend for any oil change and have always been great for other maintainer and repairs too. More

Great amazing people They always exceed my expectations friendly informative and amazing people who work there it’s all in the staff they make it great they help me with e They always exceed my expectations friendly informative and amazing people who work there it’s all in the staff they make it great they help me with every and any question I have and never blink an eye to help me and listen More

Easy as it gets Great team and process. Jessica was awesome to work with. I was able to get exactly what I was looking for and on a day the Badgers were playing at Great team and process. Jessica was awesome to work with. I was able to get exactly what I was looking for and on a day the Badgers were playing at home. More

I highly recommend Russ Darrow. Tyler was the sales person who helped me. He is professional, knowledgable and went above and beyond to answer questions, even on a Sunday! person who helped me. He is professional, knowledgable and went above and beyond to answer questions, even on a Sunday! More

Ian Johnson, Service Writer was very helpful, the work was done on time, additional issues were identified during the process, Ian offered less expensive options to tell resolve the problem, great follow was done on time, additional issues were identified during the process, Ian offered less expensive options to tell resolve the problem, great follow up, no issues. More