Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Untrustworthy. Concealment of defects. Didn't get the 2nd set of keys after I took delivery of the vehicle. Concealment of defects. Didn't get the 2nd set of keys after I took delivery of the vehicle. More

The week before christmas my alternator went out also had a exhaust leak and asked for an oil change, when dropped off my 2020 ram 1500 i wrote down alternator not working, exhaust manifold leak and oil chan a exhaust leak and asked for an oil change, when dropped off my 2020 ram 1500 i wrote down alternator not working, exhaust manifold leak and oil change, when the back order part showed up 2 1/2 months later , yes 2 1/2 months waiting for part , i pick up my truck with new alternator, exhaust manifold had not been fixed and no oil change! talked to someone a least once a week for the 2 1/2 months and still has exhaust leak and no oil change was done ! More

The RAM Team did an exceptional job on repairing the Service Bulletin for the Brake Software problem. Service Bulletin for the Brake Software problem. More

My husband and I have been customers at WB Darrow for 30-31 years. We have worked with Dan Domask the entire time as he is hands down THE BEST!!! He is much more than a 5* sales person...he is a 10* all 30-31 years. We have worked with Dan Domask the entire time as he is hands down THE BEST!!! He is much more than a 5* sales person...he is a 10* all the way. We consider him family. We are always made to feel like part of the family at Darrow. Our family, our daughter and son-in-law, also buy from Dan. The rest of your team is always great as well! We never consider shopping elsewhere when we need a vehicle. More

Salesman Kyle went above and beyond to locate the right van for us from another location. van for us from another location. More

The buying experience was good But I’ve been waiting for a dome light to be replaced and a 2nd key fob Not sure why it’s taking so long All I get for an answer is “We are checking “ I think someo for a dome light to be replaced and a 2nd key fob Not sure why it’s taking so long All I get for an answer is “We are checking “ I think someone needs to step in and find out what is the problem More

One of the easiest transactions I have ever had Hands Down- they even helped me out the following day obtaining a temp plate as I couldn't find my original license plates at home! Thanks Russ Darrow. Down- they even helped me out the following day obtaining a temp plate as I couldn't find my original license plates at home! Thanks Russ Darrow. More

We dealt with Andrew & he was great. We ended up with a used car but he really made us feel important. It all happened pretty quickly too. He was so personable, easy to talk to & he k We ended up with a used car but he really made us feel important. It all happened pretty quickly too. He was so personable, easy to talk to & he knew what he was talking about. I would go to this place & ask for Andrew again. More

Had a great experience with russ darrow west bend Chrysler dodge jeep ram! Was treated with the upmost kindness and respect! Had a great time with Joseph falconer. And the rest of the crew that helpe Chrysler dodge jeep ram! Was treated with the upmost kindness and respect! Had a great time with Joseph falconer. And the rest of the crew that helped us on getting our new used ram 1500 4x4! Will definitely recommend this dealership to my family and friends. You guys are awesome!! And thanks again from Todd and Laurie. More

The dealership was easy to work with. Joe had good follow up and was receptive to my questions. Joe had good follow up and was receptive to my questions. More