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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
731 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 731 reviews
May 07, 2025
They were very helpful and took the time to find vehicles ahead of time to test drive Sam and Tony were awesome to work with ahead of time to test drive Sam and Tony were awesome to work with More
by AJTORRES417
Verified Customer
May 07, 2025
No pressure, worked with me for my needs. fair pricing Also very happy with salesman Joseph Falconer fair pricing Also very happy with salesman Joseph Falconer More
by TONYROY1
May 06, 2025
Great place Great people . Worked with me to get the deal done at the perfect price ! Highly recommend ! !! Worked with me to get the deal done at the perfect price ! Highly recommend ! !! More
by MOTONICOMILWAUKEE
Employees Worked With
Other Employees :
Joe in sale and Mr Garcia 100 stars
May 04, 2025
Sales guy wasn't that personable. However he was helpful. Finance manager was amazing Long wait However he was helpful. Finance manager was amazing Long wait More
by AHONEGGER4
May 04, 2025
Excellent service never disappointed! A great group of professionals. I would always recommend heading here for new vehicles. A great group of professionals. I would always recommend heading here for new vehicles. More
by michael.castelow
May 03, 2025
The Dealership was very clean and every one was very helpful and nice to me and my family. helpful and nice to me and my family. More
by Natalie
Employees Worked With
May 02, 2025
Quick, Easy, Fair! The staff has been very welcoming, positive and knowledgeable. I love my new JEEP! The staff has been very welcoming, positive and knowledgeable. I love my new JEEP! More
by SKTESKA
April 28, 2025
Everything went great and all of my questions were answered. Thank you for following up answered. Thank you for following up More
by MEKAJAC
April 26, 2025
Very professional Courtesy, friendly, got my Jeep done in a timely manner. Knew what the problem was and fixed it a timely manner. Knew what the problem was and fixed it More
by Dschmahl1968
