777 Reviews of Russ Darrow Honda - Service Center
She is awesome, very caring, respectful and patient. I highly appreciate her and if only for her I will come back to the dealership. I highly appreciate her and if only for her I will come back to the dealership. More
I wish for $400 they could have washed the salt off my car. Excellent service and communication car. Excellent service and communication More
It amazed me …. . no one tried to sell me more service or goods tha was necessary!!! Rachel was wonderful to deal with 👏. I will request her for future appointme . no one tried to sell me more service or goods tha was necessary!!! Rachel was wonderful to deal with 👏. I will request her for future appointments when needed.. Go Rachel !!!!! Thank you for making this such a positive experience for me More
brought the vehicle in for a recall and the tech called to tell me I needed my rotors replaced. He said the brakes were shot and the rotors were so far gone and so rusted that they needed full replacement to tell me I needed my rotors replaced. He said the brakes were shot and the rotors were so far gone and so rusted that they needed full replacement in front and back and that he could do it all for just under $1000. This seemed surprising to me since I didn't feel they were due for replacement so I took it for a second opinion and they said the breaks and rotors still had ~60% of their life left and didn't need replacement. SCAM! More
Too 3 hours to change a tire way too long even with an appointment it sucks with no snacks appointment it sucks with no snacks More
Yazen was helpful and informative. I appreciate his explanations for recommended maintenance on my HR-V. Not only that, Yazen is very personable and easy to talk to which isn’t always I appreciate his explanations for recommended maintenance on my HR-V. Not only that, Yazen is very personable and easy to talk to which isn’t always the case in dealership or shop settings. More
Was kept notified of the progress of my vehicle repair. Although the cost was too high Although the cost was too high More
My service was great, and timely. The video was clear and understandable. The service technician was friendly as always. The video was clear and understandable. The service technician was friendly as always. More
Maddie was outstanding! She listened to us and met all our needs. I definitely will go back to see her! She listened to us and met all our needs. I definitely will go back to see her! More
Rachel took good care of us and great communication. The waiting area is also nice. The waiting area is also nice. More