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Russ Darrow Honda - Service Center

Milwaukee, WI

4.5
807 Reviews
Call Service Center (414) 246-4346

807 Reviews of Russ Darrow Honda - Service Center

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March 16, 2025

Customer service is excellent, and the people are nice. Service is really great An excellent More

by WILLIAMSV423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

March 16, 2025

Been there many times. Happy with the work! Like Rachel a lot and had Maddy this time and she was also good! More

by WJSAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear Rachel, Maddie, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

March 14, 2025

Thank you for your service it runs a lot better and thank you for letting me know about my oil cap❤️❤️❤️❤️ More

by Pamela Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Robinson
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Mar 15, 2025 -

Russ Darrow Honda responded

Thank you, Pamela, for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

March 14, 2025

The service was great. Maddie was friendly, helpful and efficient. The waiting area was pleasant and comfortable More

by mk_mcinerney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Maddie and the team met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

March 13, 2025

A1 service very prompt and caring very detailed and personable always going the extra mile More

by CURRIM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

March 13, 2025

I worked with Jon in service and he was great. Got my car out early and under the estimate. He even personally washed my car for me. More

by HondaOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

March 13, 2025

Fast, respectful, informative, my low battery in key was replaced and I was so grateful! More

by MARGWIZ
Recommend Dealer
Yes
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Mar 15, 2025 -

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

March 11, 2025

This dealership is one of the best places I ever had the pleasure of working with. More

by Jy296844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazen Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

March 10, 2025

Very efficient with informing customer of what they are doing. Waiting area is always clean and well stocked. Very good estimate on time it will take. More

by bettygelhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Russ Darrow Honda responded

Thank you for your review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

March 10, 2025

Adriana's customer centric skills quite impressive. Reasonable pricing and good service delivery. Strongly recommend! More

by ramonvlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Russ Darrow Honda responded

Thank you! Adriana and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

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