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Russ Darrow Kia of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.5
1,647 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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2141 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,647 reviews

January 04, 2026

Very friendly staff to work with. .the work was done correctly and relatively quickly so im happy More

by johnozminkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitie Stehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2026 -

Russ Darrow Kia of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Jonathan Brown jonathan.brown@russdarrow.com

January 03, 2026

Very good and honest Communicated well. Let me know part had to be ordered. Covered under warranty More

by you33
Recommend Dealer
Yes
Employees Worked With
Caleb
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Jan 04, 2026 -

Russ Darrow Kia of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Waukesha, we look forward to having you as a valued customer for many years to come! Jonathan Brown jonathan.brown@russdarrow.com

January 01, 2026

Dennis went above and beyond to get me into a deal that worked for me and I am so happy and grateful for all of his hard work! More

by JBURTON77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Cardinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2026 -

Russ Darrow Kia of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jonathan Brown jonathan.brown@russdarrow.com

December 31, 2025

Very happy Appointment was on time, Katherine was very knowledgeable and informative It was a great experience More

by PMDELPRINCIPE
Recommend Dealer
Yes
Employees Worked With
Katherine Janis
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Dec 31, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jonathan Brown jonathan.brown@russdarrow.com

December 25, 2025

Quick and friendly. Reasonable service requests were met. I was amazed they were open Christmas Eve. More

by KLEINJAS
Recommend Dealer
Yes
Employees Worked With
Dk
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Dec 26, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for choosing Russ Darrow Kia of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jonathan Brown jonathan.brown@russdarrow.com

December 20, 2025

Oil change was good. Was told that car has bad battery but wouldn't replace it. To soon under warranty. More

by Jrfix68
Recommend Dealer
No
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Dec 31, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jonathan Brown jonathan.brown@russdarrow.com

December 20, 2025

The only thing bad i would say is I was there long time, but the customer service was excellent. More

by PIETSCHCLAYTON
Recommend Dealer
Yes
Employees Worked With
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gildardo Esquivel
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Dec 20, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jonathan Brown jonathan.brown@russdarrow.com

December 20, 2025

Everything is good. Everything is good, they communicate well and took care of my car. More

by Mlh
Recommend Dealer
Yes
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Dec 20, 2025 -

Russ Darrow Kia of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jonathan Brown jonathan.brown@russdarrow.com

December 20, 2025

By Graphthar's hammer! What a savings! I had a great time and would reccomend them to anyone. Mike was fantastic! More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Zemanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for choosing Russ Darrow Kia of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jonathan Brown jonathan.brown@russdarrow.com

December 19, 2025

I wish I could give this dealership 10 stars! Our sales lady Melissa and also Mike made the buying process so easy and smooth. They got everything completed online for us. Charlie in finance was More

by Kmccollumm88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mayweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Otapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Russ Darrow Kia of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Jonathan Brown jonathan.brown@russdarrow.com

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