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Russ Darrow Kia of Waukesha
Waukesha, WI
1,555 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,555 reviews
August 25, 2025
Great dealership with friendly and welcoming staff Riley Ann and Branden were amazing! Looking forward to doing more business with them in the near future Riley Ann and Branden were amazing! Looking forward to doing more business with them in the near future More
by BRICKS414
Verified Customer
August 24, 2025
Caleb the service advisor was so kind and helpful to me. He literally made a terrible situation bearable and was very patient with all my questions and phone calls! He literally made a terrible situation bearable and was very patient with all my questions and phone calls! More
by SYDNEYMCBEE
August 23, 2025
Brandon Hartwig was a great help. He answered my questions, was personable, and very helpful. I appreciated working with him. He answered my questions, was personable, and very helpful. I appreciated working with him. More
by VINNYGUNZ1022
August 22, 2025
Always great service by Kaitie. I like the service video they send of your car when it is done. I like the service video they send of your car when it is done. More
by NJKESTLY
August 21, 2025
My salesperson was knowledgeable, professional, and made the entire process stress-free. The entire team was friendly and responsive, making me feel valued as a customer. They were honest and transparent wi the entire process stress-free. The entire team was friendly and responsive, making me feel valued as a customer. They were honest and transparent with the pricing and didn't use any high-pressure tactics. They worked with me to find a car that met my needs and budget, and it didn't take long at all. More
by lconti.23
August 21, 2025
Dealerships is great at communicating. We love the short videos we got after our oil caring and when we were purchasing our vehicle. Very personable! We love the short videos we got after our oil caring and when we were purchasing our vehicle. Very personable! More
by MELISSA.SUSAN1980
Employees Worked With
August 21, 2025
Nice video of what was done on the car thankyou. Fast service and nice waiting room. Fast service and nice waiting room. More
by JMLHD1952
August 19, 2025
Very knowledgeable and and answered all the questions that i have Good attitude and kind that i have Good attitude and kind More
by cheraghimitra
Employees Worked With
August 19, 2025
Deal handled very professionally All party were well trained and well spoken. Looking forward to a long relationship trained and well spoken. Looking forward to a long relationship More
by Mtcasper68
August 19, 2025
Xavier was awesome! He was the Rock and orchestrator of a special situation I had in being able to buy our new car. My wife had major surgery’s that caused me to take a He was the Rock and orchestrator of a special situation I had in being able to buy our new car. My wife had major surgery’s that caused me to take a dental from my job to give her 24/7 care. It was very hard for us, God let us have savings built up to make it thru, however, not everyone got paid for bills due to high medical and RX bills made us have to redirect. Xavier, Charlie and Ben saw through the business side of things and leaned on the human side. They helped me make a lady who has gone thru xxxx and back the last 2 years, smile and cry when Cavier delivers our car on a Saturday. What a life moment that only happens far not enough in this world we live. The guys went the extra distance! You can believe and trust in Xavier, Ben and Charlie to make your dreams come true, even when you think they are bleak. Great job to the Russ Darrow Waukesha KIA family. 5 star group! Thank you, Sincerely, Dave Sjurson Juneau, WI More
by Dave S
