Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia of Waukesha
Waukesha, WI
1,619 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,619 reviews
November 18, 2025
Xavier was great went above and beyond to help me out. Took me to my bank and made the process smooth. Took me to my bank and made the process smooth. More
by Ernestwhaley10
November 16, 2025
Great people. Easy to work with. Willing to deal with you and make sure you’re comfortable with your purchase. Easy to work with. Willing to deal with you and make sure you’re comfortable with your purchase. More
by brady_west18
November 13, 2025
This is the fifth car my husband and I have bought at Russ Darrow. And we couldn't be happier. Russ Darrow. And we couldn't be happier. More
by RYork
Employees Worked With
November 12, 2025
Always treated with great service Great service great staff. My questions are always answered. Great service great staff. My questions are always answered with friendly employees staff. My questions are always answered. Great service great staff. My questions are always answered with friendly employees More
by KATIE.MARG
Verified CustomerNovember 11, 2025
Everyone was friendly and knowledgeable. They were will to help with any questions and get me a ride if I needed one. They were will to help with any questions and get me a ride if I needed one. More
by JUDYZ26320
November 10, 2025
Julia was great to work with! The crew went above and beyond to ensure I had a smooth transaction. Couldn’t be happier with the experience! The crew went above and beyond to ensure I had a smooth transaction. Couldn’t be happier with the experience! More
by Leesa
November 10, 2025
Everyone was very kind and understanding of my situation. They worked with me and my budget which I was grateful for. They worked with me and my budget which I was grateful for. More
by Kd2000
November 10, 2025
We had an absolutely outstanding experience working with Seth at Russ Darrow Kia! From start to finish, he made our Kia Carnival purchase smooth, transparent, and genuinely enjoyable. Seth was knowledgeable Seth at Russ Darrow Kia! From start to finish, he made our Kia Carnival purchase smooth, transparent, and genuinely enjoyable. Seth was knowledgeable, patient, and went above and beyond to make sure we found the perfect fit for our family. He took the time to walk us through every feature, answered all our questions without any pressure, and made the entire buying process effortless. It’s rare to find someone so professional yet personable — Seth truly cares about his customers. If you’re in the market for a new vehicle, especially a Carnival, go see Seth at Russ Darrow Kia — you won’t regret it! More
by SteveSteve
November 08, 2025
Found a minor leak (washer fluid tank) and advised/ordered parts for repair, nice! Good catch. advised/ordered parts for repair, nice! Good catch. More
by THOMAS.DARR
Employees Worked With
November 07, 2025
Seth was enjoyable to work with. He made the transaction seamless and everything was done in a timely fashion. I would definitely recommend him to anyone I know. He made the transaction seamless and everything was done in a timely fashion. I would definitely recommend him to anyone I know. More
by Slj55
