Russ Darrow Kia of Waukesha

Brake Easy Dez was great to work with. Explained all paperwork to me, and kept me updated while my rear brakes were worked on. Very happy with entire experienc Dez was great to work with. Explained all paperwork to me, and kept me updated while my rear brakes were worked on. Very happy with entire experience! More

Russ Darrow experience This was the easiest car buying experience ever! Ken T. Knew everything about the 3 models i was looking at. Ken had 3 cars ready for me to look at fr This was the easiest car buying experience ever! Ken T. Knew everything about the 3 models i was looking at. Ken had 3 cars ready for me to look at from my briefi explanation of what i was looking for and I LOVED all 3. I will definitely do business here again!! Best car buying experience EVER!Super friendly staff in finance too!! More

Straightforward experience Wally was very straightforward and was able to answer all of the questions I had. The manager Greg was very knowledgeable and offered some insight int Wally was very straightforward and was able to answer all of the questions I had. The manager Greg was very knowledgeable and offered some insight into the car buying process/market. This was my first car buying experience and compared to other dealerships, they were the most honest. More

New rotors and break pads Best price in the area (between this, Mieneke, and tires plus). Quick walk in and completed in a very reasonable time. Jacob was very helpful. Hig Best price in the area (between this, Mieneke, and tires plus). Quick walk in and completed in a very reasonable time. Jacob was very helpful. Highly recommend! More

Definitely Recommend KIA of Waukesha I worked with Wally Thom and he was awesome! He was the ONLY salesman that explained the features of the vehicle I was interested in. At other deale I worked with Wally Thom and he was awesome! He was the ONLY salesman that explained the features of the vehicle I was interested in. At other dealerships the salespeople were more (only) interested in my budget & what I was currently driving, etc. Some were overly aggressive and I immediately knew I didn't want to buy a car from them. Wally didn't pry or try to coax details out of me so he could use my responses in an attempt to sell me a car that would "perfectly meet all my needs" as one person put it. There's an emotional component to any 'big purchase' process and I felt completely comfortable throughout the various stages and I was there a long time, on multiple days. Before going in though, I did my research (which is key) and so I was ready to discuss some preliminary numbers. Wally was super respectful as he explained the cost breakdown and available incentives. I went in by myself and never once regreted not having backup. Greg Wargo also assisted me in getting the best deal for my specific needs & situation. I got a great deal on the car I really wanted and I didn't have to settle. The best part was that there was zero manipulation and no game playing during the price negotiation. Its worth noting that I'm a gal with a good b.s. detector. I know I put Greg & Wally to work 😊 and they in turn, crafted a package to work for me. I will definitely be referring others to them for a similar, positive experience. Sincerely, M. More

Great Dealership Went here with some unreasonable expectations. Russ Darrow was able to go above and beyond and get me into a car. Not only did they give me more on my Went here with some unreasonable expectations. Russ Darrow was able to go above and beyond and get me into a car. Not only did they give me more on my trade, but they also reduced the asking price to meet my needs. More

Great Experience! Have had bad experiences in the past, having been ripped off by car salesmen, so was very apprehensive this time around ! But shouldn’t have been. Jai Have had bad experiences in the past, having been ripped off by car salesmen, so was very apprehensive this time around ! But shouldn’t have been. Jaime, Greg and Kenny made sure everything worked out seamlessly. Not only did we get a great deal on the car, but the paperwork etc was taken care of at the earliest! Five stars to the dealership for customer service and many thanks for making this whole experience such a pleasant one :)) More

Wondeful surprise! Today my husband surprised me with a brand new Kia sportage! Dennis was so wonderful making sure to keep the excitement going. My husband had a great Today my husband surprised me with a brand new Kia sportage! Dennis was so wonderful making sure to keep the excitement going. My husband had a great time working with him to make the surprise happen. Everyone was so helpful and a joy to be around. Most especially with our 3 year old. Which if anyone knows...trying to get anything done with a toddler is not always an easy task. But everyone was so patient and kind. More

Oil change Jacob was very professional and friendly. They explained everything to me about my vehicle. I would recommend this place to others and I will go back. Jacob was very professional and friendly. They explained everything to me about my vehicle. I would recommend this place to others and I will go back. More

Recall work I brought my vehicle in for a recall. I was told it would take approximately one and a half hours. The car was done in 45 minutes. I'm very happy with I brought my vehicle in for a recall. I was told it would take approximately one and a half hours. The car was done in 45 minutes. I'm very happy with this dealership More