Russ Darrow Kia of Waukesha

Genuinely Helpful This is the second car I've bought through Russ Darrow Kia in Waukesha, and I went back so I could work with Dennis again. He worked through my family This is the second car I've bought through Russ Darrow Kia in Waukesha, and I went back so I could work with Dennis again. He worked through my family's grand wishes and realistic budget to help us select the best car and price for us. As a sales person in a different industry, I strive to make my clients feel the way Dennis makes me feel - like we're working together toward a common goal with honesty and respect. More

Great deal Happy with purchase of ,SUV Kenny did a great job making the process easy.I recommend doing business with Russ Darrow you'll be happy you did. Happy with purchase of ,SUV Kenny did a great job making the process easy.I recommend doing business with Russ Darrow you'll be happy you did. More

Kia Forte Walked in and about 3 hours later walked out with a fabulous car. Dennis was great and gave me everything I wanted. Thanks to everyone there at the Walked in and about 3 hours later walked out with a fabulous car. Dennis was great and gave me everything I wanted. Thanks to everyone there at the office. More

Great service Desmond was great to work with. Friendly and helpful. He made it a great experience for sure. He kept me up to date during my entire visit. Desmond was great to work with. Friendly and helpful. He made it a great experience for sure. He kept me up to date during my entire visit. More

Very good seevice I was very satisfied with visit. I got in right away and Desmond was very knowledgeable about what needed done. Was happy there was a shuttle service I was very satisfied with visit. I got in right away and Desmond was very knowledgeable about what needed done. Was happy there was a shuttle service. I would come back again. More

Great service! Great customer service. Desmond did a great job handing my radio/sirius xm problem. He called about my warranty and keep in touch with me about what w Great customer service. Desmond did a great job handing my radio/sirius xm problem. He called about my warranty and keep in touch with me about what was going on throughout the process. I was happy to have no charge for the visit and more happy to get my new radio installed soon. Thanks Kia! More

New car purchase Stopped by to look at a car. Wally helped Answer our questions and gave us a few options. There was friendly no pressure service. We came back a week Stopped by to look at a car. Wally helped Answer our questions and gave us a few options. There was friendly no pressure service. We came back a week later to make a purchase. Very happy with how we were treated. More

My review The service was excellent. All my questions were quickly answered, and I’m very happy with the price I got for the car. My only complaint was the wait The service was excellent. All my questions were quickly answered, and I’m very happy with the price I got for the car. My only complaint was the wait until I could get the final paperwork for it done. That said, it was a busy night so It’s understandable. More

Best Car Buying Experience! Buying a car can be a very stressful process and I have had bad experiences in the past. Russ Darrow Kia was excellent and made car buying fun, the w Buying a car can be a very stressful process and I have had bad experiences in the past. Russ Darrow Kia was excellent and made car buying fun, the way it should be! My salesman was very receptive to what my needs and wants were and I did not feel pressured at all! It was a great experience and I highly recommend them for both your new and used car needs! I personally worked with Dennis and I will be going to him from now on for all of my future car adventures and purchases. He was amazing, very knowledgeable about his cars and others on the market. He was honest and at the end of the day really wanted to make sure I bought the car I really wanted! He even put a big bow on it when I went to pick it up :), which made my day! I would strongly recommend working with him and this dealership! More

Great new car! Leased a new car from Russ Darrow Kia. Sales rep., Walley was nice and was able to find the answers to our questions. After bringing the car home, Leased a new car from Russ Darrow Kia. Sales rep., Walley was nice and was able to find the answers to our questions. After bringing the car home, we noticed something that needed to be taken care of. Was passed to Jacob in service department. He was fantastic, friendly, and extremely efficient. The whole process was easy and so far, we are more than happy with our decision. Thank you! More