Russ Darrow Kia of Waukesha

pleasant and professional The whole buying experience was made very simple and stress free. Their honesty and genuine concern for the customer shined through every step of the The whole buying experience was made very simple and stress free. Their honesty and genuine concern for the customer shined through every step of the way. Our Salesperson was very helpful and knowledgeable about the car. The whole experience was pleasant and professional. More

kind and friendly The guy that we had was very informative, kind and friendly. Best service i have had at any car dealership in a very long time!! Would def. come back The guy that we had was very informative, kind and friendly. Best service i have had at any car dealership in a very long time!! Would def. come back and also refer friends and family. Thanks again to the Russ Darrow Kia group More

Mrs. K Breider Feel like they take advantage of women. Felt like I was taken advantage of. The dealer should listen to the customer. The customer should feel safe th Feel like they take advantage of women. Felt like I was taken advantage of. The dealer should listen to the customer. The customer should feel safe that they are getting the best deal More

very helpful Everyone was very helpful and tried everything to get me the best deal within my price range. My Salesperson was super in keeping me informed as to w Everyone was very helpful and tried everything to get me the best deal within my price range. My Salesperson was super in keeping me informed as to what was happening step by step with my car dealings. More

They treat you like family I have bought several vehicles at Russ Darrow, I have always believed that their service dept is their strongest selling point. They always take care I have bought several vehicles at Russ Darrow, I have always believed that their service dept is their strongest selling point. They always take care of all our vehicles needs and they do it with a smile. They treat you like family More

This dealership does not stand behind there cars or what the sales person tells you when you buy a car from them. Don't buy. the sales person tells you when you buy a car from them. Don't buy. More

My grandson is graduating from high school soon and I was looking for a vehicle for him as a graduation present. I located a vehicle I was interested in on their internet site so I called and set up a vi looking for a vehicle for him as a graduation present. I located a vehicle I was interested in on their internet site so I called and set up a visit with their salesman John Beloitti. I arrived on time per our appointment and John talked to me for awhile then brought the vehicle forward for a test drive. After a successful drive we negotiated a price acceptable to both parties and we closed the providing my daughter accepted it. One week later my daughter looked at the vehicle and accepted it. I requested that Russ Darrow store it until I could pick it up the following week. They said they would be glad to store it and it would be in a locked up area. I might add that they had 3 or 4 more requests to buy this vehicle but they stated that it was SOLD. I believe we were treated very professionally and Russ Darrow went the extra distance to satisfy their customers. Norm Larson More

I found a vehicle online that I was interested in. I called the dealer and was lucky enough to get connected with Bob Peterson, one of the eldest salesmen there. He was great to deal with, certainly not called the dealer and was lucky enough to get connected with Bob Peterson, one of the eldest salesmen there. He was great to deal with, certainly not pushy, but was able to explain various aspects of the vehicle and the sale to me in a manner I felt was very professional. If you're looking for a good guy to deal with, go to Bob. More