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Russ Darrow Kia of Waukesha

Waukesha, WI

4.6
1,474 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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2141 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,474 reviews

January 16, 2025

Excellent service! Good service, they work very well and super fast I recommend them 100% with all my acquaintances always More

by Eliasvargas1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kara Snedecor
Jan 17, 2025 -

Russ Darrow Kia of Waukesha responded

Elias, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Waukesha, we look forward to having you as a valued customer for many years to come! Brandon McGahee brandon.mcgahee@russdarrow.com

January 15, 2025

Wonderful experience Kain was friendly and genuine. He listened and answered my questions with ease.. I felt he really knew the vehicles and helped me find the one I wanted. He has continued to be avai More

by MIZLODUHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus (Kain) Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Russ Darrow Kia of Waukesha responded

It's great to hear that Kain and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

January 13, 2025

The vehicle was ready to test drive at my appointed time. Xavier was friendly and able to answer questions about the car. They were willing to deal only a little bit on the price. Once I decided to purcha More

by SPAR0HWK
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Troupe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Artymowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Russ Darrow Kia of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Brandon McGahee brandon.mcgahee@russdarrow.com

January 12, 2025

Everything was great. Xavier was helpful. Car is great but it did not come with car mats for the front or back. More

by GALDUST75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Troupe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

January 12, 2025

Very nice people. Help me out with all my needs and even save me some money. Nice, clean, waiting room. More

by FRANKIE_47025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Russ Darrow Kia of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Frankie, for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

November 27, 2024

Comfortable and fun process. KIA makes a good product so Marcus did not have to trick me into purchasing. Our conversation was more casual than anything. More

by binnebose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus (Kain) Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Staff was extremely pleasant. Told them what I could afford, We settled on my terms. More

by rkaidantsis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wally Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Pankratz
November 01, 2024

Kain was very helpful, kind, and knowledgeable throughout the entire process. He was not pushy at all, and I would highly recommend him! More

by caliajoslyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Artymowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus (Kain) Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Kain was very helpful and informative. He was not pushy in any regard. Highly recommend him! More

by muchowcd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus (Kain) Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Pankratz
September 24, 2024

We want to give a shout out to Caleb in sales for excellent service in purchasing our Kia. He was informative and helpful. The whole staff was also respectful and knowledgeable. Thank you. More

by buckley94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Likens, Kayleigh Recker
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