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Russ Darrow Kia of Waukesha
Waukesha, WI
1,426 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,426 reviews
June 19, 2023
Our experience was phenomenal! Treated with respect from the moment we stepped out of the car. We were not pushed or forced to make any decisions on anything. Told them what we wan Treated with respect from the moment we stepped out of the car. We were not pushed or forced to make any decisions on anything. Told them what we wanted to pay and where we felt comfortable being. They worked hard to do so and kept us in the loop the whole way through. They did not sugar coat anything at one point were even brought in to be shown all the numbers they were crunching to help out, in the end we were happy with our purchase. Would highly recommend to anyone to go buy from here. More
by tyler.eaton0815
June 16, 2023
Kayleigh was GREAT and squeezed me in quickly because my check engine light was on. She was curteous and friendly and let me know the cost of the service right away. I also appreciate the customer shuttle. check engine light was on. She was curteous and friendly and let me know the cost of the service right away. I also appreciate the customer shuttle. Without it I could not take my car in for service. More
by Ellie
June 11, 2023
Very friendly, straightforward and transparent. It was a pleasure working with Wally and Russ Darrow and I highly recommend him/them to anyone looking for a Kia. It was a pleasure working with Wally and Russ Darrow and I highly recommend him/them to anyone looking for a Kia. More
by MWZ
May 26, 2023
Thorough and great follow up. Easy finance process, as well. Kenny was very knowledgeable and helpful with my new sportage model. Easy finance process, as well. Kenny was very knowledgeable and helpful with my new sportage model. More
by Mjbrown1121
May 24, 2023
All staff members were very helpful and friendly! Great quick service! Very glad we came here! Great quick service! Very glad we came here! More
by Ashley Brown
May 24, 2023
WE HAD A GREAT BUYING EXPERIENCE WITH LEASING OUR NEW 2024 KIA. XAVIER TOOK MUCH TIME WITH US EXPLAINING ABOUT THE SUV THAT WE LEASED. HE WENT OF AND BEYOND WHAT WE EXPECTED FROM A SALES PERSON. THANK YO 2024 KIA. XAVIER TOOK MUCH TIME WITH US EXPLAINING ABOUT THE SUV THAT WE LEASED. HE WENT OF AND BEYOND WHAT WE EXPECTED FROM A SALES PERSON. THANK YOU XAVIER. ALL OF THE PERSONAL WERE VERY FRIENDLY WHICH MADE IT EASY TO RELAX AND ENJOY OUR EXPERIENCE IN LEASING A CAR. WILL TELL EVERYONE WE KNOW ABOUT THE GOOD PEOPLE AT RUSS DARROW WAUSKESHA. More
by jbinski59
Employees Worked With
May 23, 2023
Friendly, always called back, easy to work with, great value, overall an excellent experience and I was very happy with the process and the car. I highly recommend. value, overall an excellent experience and I was very happy with the process and the car. I highly recommend. More
by BB
Employees Worked With
Other Employees :
Rebecca Boczkowski
May 19, 2023
I enjoyed my experience at Russ Darrow KIA. The whole process of looking at vehicles, test driving and sitting down with Dan Holzman in sales went very smoothly and quickly, without feeling pre The whole process of looking at vehicles, test driving and sitting down with Dan Holzman in sales went very smoothly and quickly, without feeling pressured. I was able to trade in my old car and get the new car I wanted right off the showroom floor. Thanks everyone! More
by bromano2012
Employees Worked With
Rebecca, Ben, Shannon Pankratz, Daniel Holzman
April 21, 2023
The dealership is professional, not too pushy towards sales, and helpful when it came to staying in our price range. sales, and helpful when it came to staying in our price range. More
by AllissonM
April 18, 2023
Kazimierz was awesome and extremely helpful. Made the whole process quick and easy. Definitely would recommend. Made the whole process quick and easy. Definitely would recommend. More
by Anthony Rueda
