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Russ Darrow Kia of Waukesha
Waukesha, WI
1,411 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,411 reviews
February 09, 2023
Could not imagine a more cordial, respectful, efficient and helpful transaction. Am grateful for the team at Russ Darrow Kia. and helpful transaction. Am grateful for the team at Russ Darrow Kia. More
by cablec
February 06, 2023
Very friendly and worked with me to get me in the car I was looking at. was looking at. More
by Shannon
February 01, 2023
Dennis is great at his job. He is probably one of the Best salesmen I have had the pleasure of working with. Never did I feel pressured or anything. He knew what I wanted. And d He is probably one of the Best salesmen I have had the pleasure of working with. Never did I feel pressured or anything. He knew what I wanted. And did not try to talk me into something else. I now recommend him to my friends and coworkers. I will buy from him again!! Thank you Dennis!!! More
by mrgreeneyes
Employees Worked With
January 20, 2023
I always have great experiences with this Russ Darrow Kia! The staff is always super helpful and friendly. I never feel pressured or overwhelmed to make any major (and expensive) decisions, but rather in Kia! The staff is always super helpful and friendly. I never feel pressured or overwhelmed to make any major (and expensive) decisions, but rather informed and empowered. Special thanks to Wally, Rebecca, and Charlie for helping me find my new vehicle and making the process seamless!! More
by alyxkerska
January 18, 2023
We have been using this dealership since 2012 due to the extraordinary sales and service assistance. All the cars we own have been Kia's done that first purchase. extraordinary sales and service assistance. All the cars we own have been Kia's done that first purchase. More
by John K
Employees Worked With
Other Employees :
Shannon Pankratz
January 17, 2023
Wally was great, everyone at Russ Darrow was helpful. Quickest time buying a car ever!!! Quickest time buying a car ever!!! More
by Jeffrey.dishaw
January 16, 2023
Fast and friendly service with answers to any questions you may have. No complaints at all! you may have. No complaints at all! More
by Leo
January 12, 2023
The buying process was quick and easy. Dennis was great to work with. My daughter loves her new Kia! Dennis was great to work with. My daughter loves her new Kia! More
by LLKANE
January 11, 2023
Outstanding sales and service where going above and beyond is the norm!!! Dennis even came in on his day off to complete the sale and meet our needs. This is our 4th new car purchase from this dealersh beyond is the norm!!! Dennis even came in on his day off to complete the sale and meet our needs. This is our 4th new car purchase from this dealership and more are planned. Excellent work everyone! More
by John K
Employees Worked With
Other Employees :
Shannon Pankratz
