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Russ Darrow Kia of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.5
1,670 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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2141 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,670 reviews

November 20, 2025

Over 2 hours for an oil change with appointment, too long Otherwise the service was thorough More

by Sdjensen21
Recommend Dealer
Yes
Employees Worked With
Katherine
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Nov 21, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Katherine and our team. Please don't hesitate to let us know if we can be of further assistance. Jonathan Brown jonathan.brown@russdarrow.com

November 20, 2025

It was good , everyone was nice. I had a good experience and my car was good . More

by AMBERNJOHNSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitie Stehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Jonathan Brown jonathan.brown@russdarrow.com

November 18, 2025

Xavier was great went above and beyond to help me out. Took me to my bank and made the process smooth. More

by Ernestwhaley10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Troupe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Artymowski
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Nov 19, 2025 -

Russ Darrow Kia of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Jonathan Brown jonathan.brown@russdarrow.com

November 16, 2025

Great people. Easy to work with. Willing to deal with you and make sure you’re comfortable with your purchase. More

by brady_west18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mayweather
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Nov 16, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Kia of Waukesha. Jonathan Brown jonathan.brown@russdarrow.com

November 13, 2025

This is the fifth car my husband and I have bought at Russ Darrow. And we couldn't be happier. More

by RYork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitie Stehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mayweather
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Nov 13, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jonathan Brown jonathan.brown@russdarrow.com

November 12, 2025

Always treated with great service Great service great staff. My questions are always answered. Great service great staff. My questions are always answered with friendly employees More

by KATIE.MARG
Recommend Dealer
Yes
Employees Worked With
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gildardo Esquivel
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Nov 13, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jonathan Brown jonathan.brown@russdarrow.com

November 11, 2025

Everyone was friendly and knowledgeable. They were will to help with any questions and get me a ride if I needed one. More

by JUDYZ26320
Recommend Dealer
Yes
Employees Worked With
Dylan Gonsalves-DeSerre, Dylan Gonsalves-DeSerre
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Nov 11, 2025 -

Russ Darrow Kia of Waukesha responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Jonathan Brown jonathan.brown@russdarrow.com

November 10, 2025

We had an absolutely outstanding experience working with Seth at Russ Darrow Kia! From start to finish, he made our Kia Carnival purchase smooth, transparent, and genuinely enjoyable. Seth was knowledgeable More

by SteveSteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Caton
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Nov 10, 2025 -

Russ Darrow Kia of Waukesha responded

Thanks for sharing about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Jonathan Brown jonathan.brown@russdarrow.com

November 10, 2025

Julia was great to work with! The crew went above and beyond to ensure I had a smooth transaction. Couldn’t be happier with the experience! More

by Leesa
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karman Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Kia of Waukesha are glad to have you as a customer. Jonathan Brown jonathan.brown@russdarrow.com

November 10, 2025

Everyone was very kind and understanding of my situation. They worked with me and my budget which I was grateful for. More

by Kd2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wally Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Artymowski
Report | Print
Nov 10, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jonathan Brown jonathan.brown@russdarrow.com

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