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Russ Darrow Kia of Waukesha
Waukesha, WI
1,468 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,468 reviews
May 04, 2025
I came in to have a recall and two updates worked on. Katie was very helpful and explaining the updates and communicating the part to be ordered for the recall. She was very friendly and explained things Katie was very helpful and explaining the updates and communicating the part to be ordered for the recall. She was very friendly and explained things thoroughly. More
by as76
Verified CustomerEmployees Worked With
Kaitie
May 02, 2025
Great service and prices. Communication was excellent too! I’ll definitely be back when my car warrants it! Communication was excellent too! I’ll definitely be back when my car warrants it! More
by terilarson2018
May 02, 2025
Comfortable, questions answered, was not pushed to get something I was not interested in. Dennis made me feel so calm during my very first car purchasing time something I was not interested in. Dennis made me feel so calm during my very first car purchasing time More
by BBSPOKE1017
May 02, 2025
The woman who helped me set up the appointment and walk through the process was very helpful. I'm sorry I don't remember her name. Shorter with dark hair. Great experience through the process was very helpful. I'm sorry I don't remember her name. Shorter with dark hair. Great experience More
by SLIEBERT1
May 01, 2025
Friendly & made the process simple Good service I would recommend them I also liked the video sent from the tech showing what they all completed on my car recommend them I also liked the video sent from the tech showing what they all completed on my car More
by CHRIS@AWSWI.COM
Employees Worked With
Kaitlyn Stehr
May 01, 2025
Kain was the best from the start. Messaging me, setting up an appointment, my test drive, answering questions. When he delivered my vehicle, he had programmed a radio station that I t Messaging me, setting up an appointment, my test drive, answering questions. When he delivered my vehicle, he had programmed a radio station that I told him my husband makes me listen to that we had talked about in the test drive- too funny. He explained features, answered my text when I couldn’t remember how to find something on the screen. Great attention to detail, little things make a difference. Thanks friend! More
by KPOz
May 01, 2025
I appreciated their prompt responses when I emailed, called or texted. The finance and paperwork process always take a while but they made it as pleasant as possible. called or texted. The finance and paperwork process always take a while but they made it as pleasant as possible. More
by KPOz
April 30, 2025
Gregg was very knowledgeable about the vehicle and easy to work with. Great buying experience. to work with. Great buying experience. More
by STEVEP5
April 29, 2025
The staff really knows what is doing. Thank you for the professionality for the kindness Thank you for the professionality for the kindness More
by don.valentini
April 29, 2025
Marcus is a Great guy to work with very helpful and attentive. Hope he's still there when I return to get a new Kia. attentive. Hope he's still there when I return to get a new Kia. More
by christy Brandon
