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Russ Darrow Kia of Waukesha
Waukesha, WI
1,518 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,518 reviews
August 21, 2020
Got me the car I wanted. Got me the price I was trying to be at. Went way above and beyond to do everything they could to help. be at. Went way above and beyond to do everything they could to help. More
by Pulaski87
August 19, 2020
Jon Taylor was articulate,intelligent the perfect service representative my visit was short,I won’t hesitate to bring my vehicle back in the future representative my visit was short,I won’t hesitate to bring my vehicle back in the future More
by Bob
Employees Worked With
Jonathan Taylor
August 19, 2020
Customer service is excellent, Jordan was so smart, polite, and helpful. Jordan is my favorite car dealer, I highly recommend her. Definitely going back to her for my next car! polite, and helpful. Jordan is my favorite car dealer, I highly recommend her. Definitely going back to her for my next car! More
by Bellmic18
Employees Worked With
JORDAN BELL
August 18, 2020
The Russ Darrow KIA dealership in Waukesha is informative, friendly and listens to the customers about their needs and wants in a car. Dennis Cardinal communicates well with customer explaining informative, friendly and listens to the customers about their needs and wants in a car. Dennis Cardinal communicates well with customer explaining all options with the customer’s interests at heart More
by bkarus
August 18, 2020
Russ Darrow Kia made it easy to get my first vehicle. I worked with Wally and he was very patient while I made my decision. Thank you to everyone who stayed a little late to get my paperwork processed the worked with Wally and he was very patient while I made my decision. Thank you to everyone who stayed a little late to get my paperwork processed the same day. More
by Brianna M.
Employees Worked With
August 14, 2020
Thank you Kenny and Wayne for making my first car buying experience fun and easy!! I’m super excited about my new car. I appreciate all of the help. experience fun and easy!! I’m super excited about my new car. I appreciate all of the help. More
by maddijohnson17
Employees Worked With
Wayne , Kenney Crump
August 14, 2020
Awesome service and friendly sales!!! Totally painless purchase even with a bankruptcy on my credit. I also had no problems with my trade in. Thank you for doing a great job. purchase even with a bankruptcy on my credit. I also had no problems with my trade in. Thank you for doing a great job. More
by tattooedjim
August 10, 2020
Dealer was Kind, curteous, and very informative. Made process a lot easier and was extremely helpful. If I’m looking for another car, will be sure to go to same dealer. process a lot easier and was extremely helpful. If I’m looking for another car, will be sure to go to same dealer. More
by Lewisma27
Employees Worked With
JORDAN BELL
August 10, 2020
Everyone was pleasant and helpful. The financing process was very quick and streamlined. The sales person was friendly and easy to talk to which made the experience a lot more comfortable and enjoyable. was very quick and streamlined. The sales person was friendly and easy to talk to which made the experience a lot more comfortable and enjoyable. More
by nbaehring
Employees Worked With
August 08, 2020
This dealership was the best dealership we have ever been to,the service was the best,from internet sales(Carmen),to our salesman (Wally)to new car Mgr. (Rebecca),to the dealership Mgr. (Brandon),to the fina to,the service was the best,from internet sales(Carmen),to our salesman (Wally)to new car Mgr. (Rebecca),to the dealership Mgr. (Brandon),to the financial paperwork gru (Keegan)/golfer. Thanks for making our day a pleasant one. More
by Jsks1946
